10.0
Excellent serviceReviewed 15 Aug. 2023
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10.0
Everything was as announced. 👍Reviewed 2 May 2023
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2.0
I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.Reviewed 10 Sep. 2022
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8.0
The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …Reviewed 18 Aug. 2022
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10.0
Great staff car smelled a bit like cigarettes but I told staff who marked it down and apologizedReviewed 11 Aug. 2022
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10.0
Both keys were locked together by a metal strap so if you lost one key you lost them allReviewed 11 Aug. 2022
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10.0
It was a great smooth experience for pick up and drop off. Team did very well, car was clean and new so no issues at all. Ofcourse being a long weekend, prices were a bit higher but that is expectedReviewed 2 Aug. 2022
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10.0
Could not get better.Reviewed 9 Jul. 2022
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10.0
Everything was great, our family really enjoys the car we have rent it. Ford Escape hybrid is the way to go when you are travelling. It only cost us less than $200 of gas by to travel 11 days around the east coast of Canada.Reviewed 7 Sep. 2021
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6.0
Pros:People were niceCons:O had booking for 10 am, got there at 930. After checking waited 2 hr to get the carReviewed 5 Aug. 2018
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10.0
Excellent servicePros:They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.Reviewed 13 Aug. 2017
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