Guest Reviews
Overall Rating
7.3
Good
Based on 6,410 reviews
Cleanliness
9.4
Comfort
9.1
Pickup/Dropoff
8.6
Value for money
8.3
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
-
9.2
Cons: Overall good experience. We arrived early so waited for quite a bit and when the car class we reserved was still not available they upgraded us. The fact they charge for additional drivers is absurd - at least when it’s a spouse. .
review from
-
6.8
Cons: The company sent me that they charged me 470 CHF for only one alloy wheel scratch while they changed me 497 CHF from my credit card. Please support.
review from
-
2.0
Pros: Nothing
Cons: My car reservation was cancelled because I arrived two hours later than mentioned time without any prior information. I had to book with different rental company because of it.
review from
-
7.6
Pros: Drop off was easy
Cons: The pick up line took a very long time to get through, which was difficult after a very long flight.
review from
-
10.0
Cons: Provide map and name of local gas station to refuel auto.
review from
-
10.0
Pros: Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.
Cons: Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.
review from
-
10.0
Pros: The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.
Cons: Nothing everything was great!
review from
-
10.0
Pros: Friendly
review from
-
6.4
Pros: The staff were helpful enough but they didn't work for Dollar
Cons: The insurance advertised was terrible - it covered nothing and when called they said "we are not a car insurance company" They should NOT be advertised as viable insurance on the Kayak website - this is seriously irresponsible. When we got stuck, the 24 helpline was shut
review from
-
10.0
Pros: The upgrade was excellent !
Cons: Only Free, lol.
review from
-
7.6
Cons: The booking process included a "ZERO FRANCHISE" insurance as optional. Even though I chose it, additional money was held from the Credit Card due to the fact that insurance doesn't belong to the car rental company. THAT S NOT CLEAR IN THE BOOKING PROCESS AND IN CASE OF DAMAGE WILL DEMAND LOTS OF PAPER WORK !!! WHAT IS NOT THE IDEA BEHIND A ZERO FRANCHISE INSURANCE !
review from
-
8.0
Pick-up at Hertz store
Pros: The ride is okay. Great and smooth process. Price is reasonable.
Cons: Pick-up at hertz and anything happen, it will charge to us and Dollar can only pay later. So for safe reason just direct book to hertz but a slightly higher price otherwise can stick to Dollar.
review from
-
9.2
Cons: Overall good experience. We arrived early so waited for quite a bit and when the car class we reserved was still not available they upgraded us. The fact they charge for additional drivers is absurd - at least when it’s a spouse. .
review from
-
10.0
Cons: Provide map and name of local gas station to refuel auto.
review from
-
10.0
Pros: Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.
Cons: Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.
review from
-
10.0
Pros: The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.
Cons: Nothing everything was great!
review from
-
10.0
Pros: Friendly
review from
-
10.0
Pros: The upgrade was excellent !
Cons: Only Free, lol.
review from
-
6.8
Cons: The company sent me that they charged me 470 CHF for only one alloy wheel scratch while they changed me 497 CHF from my credit card. Please support.
review from
-
7.6
Pros: Drop off was easy
Cons: The pick up line took a very long time to get through, which was difficult after a very long flight.
review from
-
7.6
Cons: The booking process included a "ZERO FRANCHISE" insurance as optional. Even though I chose it, additional money was held from the Credit Card due to the fact that insurance doesn't belong to the car rental company. THAT S NOT CLEAR IN THE BOOKING PROCESS AND IN CASE OF DAMAGE WILL DEMAND LOTS OF PAPER WORK !!! WHAT IS NOT THE IDEA BEHIND A ZERO FRANCHISE INSURANCE !
review from
-
8.0
Pick-up at Hertz store
Pros: The ride is okay. Great and smooth process. Price is reasonable.
Cons: Pick-up at hertz and anything happen, it will charge to us and Dollar can only pay later. So for safe reason just direct book to hertz but a slightly higher price otherwise can stick to Dollar.
review from
-
2.0
Pros: Nothing
Cons: My car reservation was cancelled because I arrived two hours later than mentioned time without any prior information. I had to book with different rental company because of it.
review from
-
6.4
Pros: The staff were helpful enough but they didn't work for Dollar
Cons: The insurance advertised was terrible - it covered nothing and when called they said "we are not a car insurance company" They should NOT be advertised as viable insurance on the Kayak website - this is seriously irresponsible. When we got stuck, the 24 helpline was shut
review from
Where can I find Dollar car rentals in Zurich?
Zurich Ap, Dollar car rentals
Address
Zurich ApPhone
+41 43 816 32 55Top Tips For Renting a Car from Dollar in Zurich
- 25% of our users found rental cars from Dollar in Zurich for C$ 46 or less
- Economy rental cars from Dollar in Zurich are around 48% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Zurich
How much does it cost to rent a car from Dollar in Zurich?
On average a rental car from Dollar in Zurich costs C$ 54 per day.
What is the most popular rental car from Dollar in Zurich?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Dollar in Zurich.
How many car rental locations does Dollar have in Zurich?
Dollar has 5 rental locations in Zurich. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Zurich Airport (ZRH)?
Yes
Does Dollar offer shuttle or airport pick-up services from Zurich Airport (ZRH)?
Yes