Grand Harbor Resort and Waterpark

Reviews

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+

water park

museum

mississippi river

view of the mississippi

pop bottle

nice view

corn chips

beds and pillows were lumpy

toilet seat was loose

charge on credit card

way over priced

great location

staff was very friendly

free breakfast

Mediocre

Jan 2018

3.7

Rude service

The staff was extremely rude, which was also brought to the aquarium and museum where 2 of Grand Harbors employees work. They were 2 of the main employees at grand harbor that treated me, my husband, and our 3 little ones absolutely horrible. Was not told the water park would be closed 2 of the 4 days we stayed.
Excellent

Jul 2015

8.8

Very friendly greeter at the door. Lots of information and suggestions.
Good

Jun 2015

7.1

Waterfront hotel with waterpark

Had a great deal on the room after booking short notice. Location was great, right in the river with walking trail in front. Restaurant was great place for dinner, beautiful patio.

Waterpark needs an update and not worth the extra $20. Our bathroom was also not clean. The floor was dirty and the cleaning staff left behind a dirty rag.
Okay

Jun 2015

6.0

Needs updating

Great family place for kids. Water park staff friendly and front desk friendly. Tony Roma's restaurant is a great place to eat.

Housekeeping does not come around early enough. We had left for morning 9am got back 300pm and room was dirty. Housekeeping knocked and wanted to clean and one of my kids had just started to nap. They asked if I just wanted new towels etc. In fairness they did comeback later to clean and did a nice job but why so late? The water park needs updating its fun but rust on some of the equipment. Pool floor in kiddie pool is coming up. I felt it needed work. They need a real coffee shop on campus.

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