Book Enterprise car rentals in Amarillo

Reviews for Enterprise in Amarillo

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car availablestaff was very helpful

car was greatcustomer service

get the cargreat price

great customergreat experience

great service

8.4

Different drop off than pick upPros:The car was clean and sufficient for our needsCons:It was not clear that the car pick up was way off the airport premises. The car rental at the airport was $200 plus dollars more when we went to their booth and was informed our car was from somewhere else. After paying $30 to get to the correct pick up spot they did not have the size we reserved because of an accident. The lady was very kind and did the best she could to locate a small size vehicle but it took about an hour out of our day. At first we were offered a large SUV but that would of been twice the gas money. I guess rental companies picking up one place and dropping off at another.Reviewed 30 Mar. 2017

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2.0

Unhappy that at&t bill wasn't acceptedPros:The enterprise employee was very helpful and accommodating, and the prices were idealCons:All the proof we were told to bring was excessive, and then when we brought it, three loopholes that weren't mentioned made it impossible to rent from entetprise. #1 our bill wasn't Suddenlink or a necessity and it was the only one up to date on late fees. So we were unapproved in the end. #2 one family member was paying and one was driving. So we both had to prove liability of course and the fact that we live in the same house with the same proof of residence wasn't acceptable #3 the fact that a twenty one year old was paying while a 50 year old was driving tacked on a $40 fee because the car was in the twenty one year olds name. Too many loopholes and too difficult to become approved, then if that's possible too much red tape and nickle and dime-ing being tacked on at the last minute. But great customer service and respect!Reviewed 27 Oct. 2016

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10.0

Pros:Easy pick up and drop off and price was good.Cons:Windshield washer fluid did not work even after filling up.Reviewed 4 Jan. 2021

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2.0

Pros:its poor and imprecise service at workReviewed 21 Dec. 2020

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10.0

Pros:Staff was very courteous and helpfulCons:No improvement or recommendationReviewed 17 Oct. 2020

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2.0

Pros:The air outside was pleasantCons:Staff at 45th and Western came across as unprofessional severely lacking customer service skills. If I was there boss they'd been looking for new jobsReviewed 12 Sep. 2020

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4.0

Pros:The staff was friendly but I was told upon arrival that there was no phone number attached to my car rental therefore they could not call me to verify the size of vehicle I need so I didn’t have a vehicle at the time of pickup that was big enough for my family tripCons:They could’ve emailed me the question at least before the time of pickup do so I could’ve had a car to meet my families requirements or contacted the third party because I was left without a vehicle for a planned family tripReviewed 28 Jun. 2021

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6.8

No washer fluid + reservoir with hole!Pros:It's a good, roomy small car.Cons:The worse thing was it was impossible to wash the wipers while driving! Upon discovering there was no washer liquid in the reservoir, we attempted to fill it and it just ran out onto the ground. I hope this gets fixed, and on this particular car the marks of where wide take had been put on the 3 passenger doors should be removed alsao.Reviewed 24 Sep. 2016

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10.0

Pros:It was perfect. Nothing more to say.Reviewed 6 Apr. 2016

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4.8

Poor customer servicePros:PriceCons:5 min after turning in car 1 day early flight cancelled. Paid for 2 days used one. Mgr would not honor second day. Terrible experience. Won't be back.Reviewed 9 Nov. 2015

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10.0

Pros:The car was reasonable on fuelReviewed 17 Mar. 2017

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10.0

Pros:They stayed past closing for us! Great help, and very friendly.Reviewed 5 Apr. 2018

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• Has the Enterprise rental car policy in Amarillo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in Amarillo?

  Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Enterprise in Amarillo.

• How many car rental locations does Enterprise have in Amarillo?

  Enterprise has 4 rental locations in Amarillo. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Amarillo airport (AMA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Amarillo airport (AMA)?

  Yes