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8.0
Pros:Friendly and helpful staff!Cons:Car rear right tire was very low on tire pressure -- I was alerted to it halfway through the driveReviewed 5 Jan. 2021
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8.4
Pros:Counter attendants were nice and pickup and drop off were quick and efficient.Cons:The car was not as clean as expected. There was splashed coffee on the roof of the car and the driver side visor when pulled down.Reviewed 24 Oct. 2020
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8.0
Pros:Staff was efficient and friendly; transfers were easy.Cons:I have no comment on how the experience could have been better, but this was a short, uneventful rental in which the staff did not have to display any extraordinary efforts.Reviewed 19 Jul. 2020
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8.0
Pros:The staff was friendly and efficient.Reviewed 17 May 2019
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8.8
Pros:The customer service provided by John made this rental process seemless.Reviewed 2 Apr. 2019
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8.8
Pros:Manager in Bethesda assisted me. She was very helpfu6l and efficient. I needed a vehicle to drive up to new york and drop off. Although there was a surcharge for doing that it was very useful to be able to. I will definitely use Enterprise again.Cons:There was no Ez pass in the car.Reviewed 15 Sep. 2018
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10.0
Pros:The staff was very professional and engaging.The car was new and clean and the price was right. They called me the day before my reservation to confirm my trip and the car was ready and waiting when I arrived. The pick-up and return were both smoothly and quickly handled.Reviewed 18 Dec. 2016
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