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10.0
Everything was excellent with my first experience with enterpriseReviewed 24 Jan. 2022
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4.0
Service was not the best, waited a long time to get anyone to notice me. After speaking to representatives they did not have the car I had reserved. Stating they only had more expensive options. I was forced to take a more expensive option because they did not have anything else around my original reservation. Afterward I was promised to get reimbursement for returning the vehicle early and when I did so I was told that was not accurate information. Overall I felt this placed is not I place kind to customers at all.Reviewed 2 Jan. 2022
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8.0
over all it was a good experience… just wondering how long it will take for my deposit to be returned.Reviewed 28 Dec. 2021
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10.0
Pros:Staff was friendly and very organized. They were ready for the Saturday morning crowd, kept the line moving very efficiently.Reviewed 15 Jun. 2021
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2.4
Pros:Staff was polite and return was quick.Cons:Very inefficient pick up that took an hour. I specifically requested a small vehicle which they didn’t have so got a regular sedan. During the hour that I waited, the car was sitting right there. Employees had not cleaned it and only right before I took possession were they in there disinfecting it. The car was dirty, smelled like weed. There were personal items belonging to someone in the trunk and a used mask under the driver’s seat. It looked like someone’s personal vehicle that had been rented out to me. All other cars in the facility looked good from afar - they were SUVs that had been washed and cleaned and had no damage. The car given to me had not been washed or cleaned, and had preexisting damage.Reviewed 2 Oct. 2020
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7.6
Pros:Yes the staff was friendly and the drop off was easyCons:The quality of the vehicleReviewed 11 Sep. 2020
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8.0
Cons:Nothing I can think of,the whole experience was great and the staff was greatReviewed 29 Aug. 2020
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10.0
Pros:They staff are always friendly and helpful! They make sure you always get what you want. Tino the store manager is the absolute best!Cons:This place is great!Reviewed 1 Nov. 2019
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10.0
Cons:I love them and i love their professionalism and hospitality when you come there! Great prices too!Reviewed 15 Oct. 2019
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6.8
good but problem with car computer...Cons:the car computer which should allow to have accurate information about the gasoline consumption wasn't accurate and couse me confusion about the real gasoline consumption . beacuse the car was only half loded (???? i dont know why? it should be fully loaded!) i needed to stop more time to fuel it before getting it back and finaly i returned it with more fuel than i need to....Reviewed 6 Jan. 2019
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2.0
Pros:I was not able to get the car rental because it did not mention that we to have the credit card and person driving had to match... also I tried to use my debit card and they told me I need a pay stub AND a utility bill (which I did not have on me) so not only was I angry about having to travel all the way back from where we came from but she also mentioned how there was no ez pass with the car, so we have to pay our own tolls. She was laughing the whole time (very unprofessional) I was not able to take the trip that I had planned with the rental car.Cons:EverythingReviewed 29 Oct. 2017
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6.0
Reservations taken, not necessarily keptPros:The car was clean enough and comfortable. The gentleman who checked me in was very helpful.Cons:They didn't have my car ready and admitted that it was standard practice to try to upgrade people because they often don't have the right cars. The problem was that the cars they offered had terrible mileage and I was doing a LOT of driving. I ended up waiting 4 hours passed my scheduled pick up time to get my car.Reviewed 24 Sep. 2017
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