Book Enterprise Rent-A-Car car rentals in Columbia

Reviews for Enterprise Rent-A-Car in Columbia

Recent reviews

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Wonderful

5

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

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staff was very helpfulcar available

car was greatget the car

pick up and dropgreat experience

10.0

Awesome customer service at the counter! The young lady was very attentive and you can tell she really cares!Reviewed 29 Mar. 2023

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10.0

Pros:The staff was very friendly and helpful when picking the vehicle up. Dropping off was easy, just dropped the vehicle off and dropped keys off at desk.Cons:The Columbia, MO airport parking is HORRIBLE! There is a place for parking return rental vehicles, there were NO spaces, I could tell spaces were taken up by non rentals. I know this is no fault of Enterprise, as I'm sure there is only so much they can do when having vehicles moved or towed.Reviewed 15 Jun. 2021

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10.0

Pros:Staff was great to work with and pickup and dropoff were very easy and quick.Cons:The van could have been vacuumed a bit better but overall was very good.Reviewed 25 May 2021

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2.0

Cons:Still haven’t been refundedReviewed 11 Apr. 2021

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4.0

Pros:tried to charge more than what was quotedCons:car inside was dirtyReviewed 1 Apr. 2021

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6.0

Pros:Andy (the girl at the rental office) was really nice.Cons:I prepaid for gas. I was dropping off in another state. He assured me there was enough gas in the car to get to my next destination. I told him the weather where I was going was very cold and snowy and would be going through some remote areas so I wanted to be sure. I ended up having to try to frantically try to find a gas station in an area that was pretty remote. I ended up having to travel several miles off the main road to get gas in a tiny town. It was very inconvenient and scary knowing I was almost out of gas. I had been looking for a gas station for over 80 miles and so I was almost on empty. Also the cushions were all stained. It looked like there had been multiple spills and no one had cleaned it up. It looked terrible.Reviewed 1 Jan. 2021

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10.0

Pros:As a first time car renter, the overall experience was easy and painless! Maddie was extremely helpful and patient as she guided me through the rental process. The car was clean and in great condition! Drop off was easy! Just dropped the keys in the collection box& away I went!Cons:Honestly, nothing. The staff was very helpful & friendly! Prices fair! No complaints!Reviewed 2 Oct. 2020

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9.6

Pros:No hassles. Pickup and drop off smooth. Pleasant, and friendly staff.Cons:Inside of vehicle could have been cleaner.Reviewed 11 Aug. 2020

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2.0

Cons:They could have rented me the car. Would not do a one way rental, even though the website said it would. Wont use Enterprise again.Reviewed 3 Jul. 2020

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10.0

Pros:Staff was great. Really polite. Worked with me.Cons:N/aReviewed 1 Jun. 2020

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8.0

Pros:Staff was great, but they had very limited selection. The vehicle I had had some mis aimed headlights.Cons:More vehicle choice and better maintenanceReviewed 8 Oct. 2019

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9.2

Pros:Price.Cons:Enterprise failed me big time last time. This time went as expected which is all I ask.Reviewed 19 Aug. 2019

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• Has the Enterprise Rent-A-Car rental car policy in Columbia changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Columbia?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Columbia.

• How many car rental locations does Enterprise Rent-A-Car have in Columbia?

  Enterprise Rent-A-Car has 3 rental locations in Columbia. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Columbia Regional airport (COU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Columbia Regional airport (COU)?

  Yes