Guest reviews
Overall rating
7.4
Good
Based on 3,866 reviews
Cleanliness
9.0
Comfort
9.1
Pick-up/Drop-off
8.8
Value for money
9.0
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
car available
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airport location
great car
picked up the car
car was great
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location was closed
rented a car
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great experience
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10.0
Pros: Good location. Friendly workers.
review from
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6.4
Pros: Nice car
Cons: This was no where near the airport.
review from
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9.2
Pros: The car had great gas mileage.
Cons: One tire kept losing air, causing me to have to stop and refill it.
review from
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10.0
2 for 2 from this Hertz
Pros: Simple process collecting my data and having a car available .5-10 mins at most. Ordered through third party online as well.
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10.0
Easy in easy out
Pros: Price, car good on fuel, easy pick up and drop off
Cons: Nothing
review from
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10.0
Polite and helpful.
Pros: The guys here are pros. The cars to pick from were all in great shape. Positive attitude means a bunch.
review from
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5.6
Not a very good representative of Hertz
Pros: Was a great car and excellent mileage for the trip.
Cons: No one went over the car or explained anything. Went to pick up the car was running late and called ahead to see if they would stay over about 10 min so we could pick it up. Response was that the agent had plans and next time don't be late to pick up. Did not offer refund for that day and had to make two trips to the location ro pick up the car....bad business practice and if i can will not rent from that location again.
review from
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2.0
Cons: When I got there the place I was to rent from was closed even though it was the time of my pickup it closed at the time of my pickup and when I try to get another rental car at the airport they said they had no rental cars
review from
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4.8
Cousin Vinnys Chop Shop
Pros: First off, the office was filthy. Carpets stained, yellow walls, and it was very unproffessional looking. They were inside of a very nice Holiday Inn, so it really created an atmosphere of them setting up shop in a broom closet. Everything in there could have been moved out within an hour and it gave it an overall shady vibe. The car itself was banged up a bit, but gas mileage was amazing and I may actually buy that model now.
Cons: Office was terribly shady looking. We had to put down a $200 deposit, deapite paying a month ahead and having full coverage, so what had seemed like a deal was just hidden fees. The car was dinged up.
review from
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10.0
Cons: We currently show an extra $25.00 on our credit card with no explanation of what we're being charged for. We returned the car on a Saturday afternoon, so we'll wait u too Monday to see if charges are removed.
review from
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9.2
Columbia rental
Pros: Friendly staff
Cons: Nissan Sentra seat was too firm for me, otherwise the car was great for in town driving
review from
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10.0
Great Vacation
Pros: Nice place, didn't expect a washer and dryer that was a huge benefit. Very relaxing and a great view! Loved being on the 8th floor.
Cons: 1. The cook stove could be replaced. Aluminum foil under the burners seems a little trashy and in looking closer the guarding the foil is protecting is hard to clean. Buy hey it worked. We cook on it. and had all we needed. 2. We read all the instruction documents and did not see anything telling us we could not grill on the balcony until we arrived and found it on the refrigerator door. It would help to have all the information on line. We bought a grill we couldn't use. 3. We also didn't know we were supposed to leave the parking permit. Again a missing instruction. These should be on line for when you are studying the rental rules. Would still recommend it any day!!
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Where can I find Hertz car rentals in Columbia?
11300 South Airport Drive, Hertz car rentals
Address
11300 South Airport DriveHours
| Monday | 09:00 - 23:00 |
| Tuesday | 09:00 - 23:00 |
| Wednesday | 09:00 - 23:00 |
| Thursday | 09:00 - 23:00 |
| Friday | 09:00 - 23:00 |
| Saturday | 09:00 - 23:00 |
| Sunday | 09:00 - 23:00 |
Phone
+1 573 449 0077FAQs about renting a car from Hertz in Columbia
How many car rental locations does Hertz have in Columbia?
Hertz has 2 rental locations in Columbia. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Columbia Regional airport (COU)?
Yes
Does Hertz offer shuttle or airport pick-up services from Columbia Regional airport (COU)?
Yes