Book Hertz car rentals in Columbia

Reviews for Hertz in Columbia

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

People at the drop location asked me to leave the keys in car and leave. Even though i submitted the car in time they checked it late and wrote the wrong time and charged me $86 more than my actual rental contract signed. Later i called the pickup location ,drop location ,customer care but none of them responded in my favor. They gave me the careless replies but didn’t refund my amount. This is completely their mistake and i have been charged $86 extra because of them. I do not recommend hertz in the future.Reviewed 15 Dec. 2022

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2.0

No one available when I came to pick up my car. No notice that they closed at noon on Saturday. No attempt to contact me to find out if I was on my way. No customer service at all. I had even called ahead to check with them about the situation. I like Hertz and have used them many times successfully before, but this location in Columbia, MO, was pitiful. Would never attempt to rent from them again. Cost me almost $100 in extra cab fare and wasted my time. I recommend using another company that might care about their customers.Reviewed 17 Oct. 2022

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4.0

Guy at pick up was questioning me. Would not accept my apple card, and gave me wrong information about amount that would be taken off my account if I use a debit card (because they did not accept my apple card without previous notice) bullshit service at pick upReviewed 6 Aug. 2022

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8.0

Super easy process, super friendly and kind staff, 24/7 Roadside Assistance responders were fantastic, knowledgeable and helpful. The staff were genuinely upset and sorry for the very small issue I had with the car. I felt like they truly cared about making sure I had a good experience.Reviewed 19 Apr. 2022

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2.0

The rental car location was off airport property. That was not communicated during booking. Booking came without local phone number so was unable to contact local office. Once Uber reached the location, at 6:01, location was already closed for evening. Unable to get the car, talk to anyone at hertz and lost all monies for booking. Terrible experience.Reviewed 31 Jan. 2022

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1.9

Was given the smallest car on the lot for $200 for one day. Car smelled like smoke and the value just wasn’t there. I’ll probably go back to enterprise or another provider next time I rent.Reviewed 23 Jul. 2021

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10.0

Pros:The pickup and drop off was quick and easy. The staff was very friendly.Cons:NothingReviewed 11 Jun. 2021

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8.0

Pros:yesReviewed 27 Jun. 2020

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10.0

Pros:Good location. Friendly workers.Reviewed 11 Nov. 2019

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6.4

Pros:Nice carCons:This was no where near the airport.Reviewed 16 Sep. 2019

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9.2

Pros:The car had great gas mileage.Cons:One tire kept losing air, causing me to have to stop and refill it.Reviewed 11 Jun. 2019

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10.0

2 for 2 from this HertzPros:Simple process collecting my data and having a car available .5-10 mins at most. Ordered through third party online as well.Reviewed 21 Feb. 2018

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• 7.1 /10Enterprise Rent-A-Car Car Rentals at Columbia
• 8.1 /10Avis Car Rentals at Columbia
• 2.0 /10Budget Car Rentals at Columbia

• Has the Hertz rental car policy in Columbia changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Columbia?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Columbia.

• How many car rental locations does Hertz have in Columbia?

  Hertz has 2 rental locations in Columbia. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Columbia Regional airport (COU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Columbia Regional airport (COU)?

  Yes