Find reviews that mention:
2.0
they didn't have the vehicle that I needed and troubled me in rentingReviewed 21 Sep. 2022
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6.0
Car dirty when I got itReviewed 16 Jul. 2022
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8.0
Pros:The staff was helpful and accommodating. The car was comfortable and efficient.Cons:Condition on the car upon pickup could have use a let more detailed cleaning. Dusty in areas, crumbs from prior use and even a few used napkins left in side doors.Reviewed 23 Jun. 2020
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6.8
Cons:Price for vehicleReviewed 23 Jun. 2020
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9.6
Pros:The overall process was excellent. Staff, Company and company to customer was excellent.Cons:Not sure what features were available in Jeep model. - We were 7000+ feet on climb which our SUV handled well. When it came to steep decline (coming down the mountain), the button to turn on decline going 5 mph feature was disabled. My concern on steep decline from 7000+ feet was a concern if I would burn the braking system. Not sure if this is a feature that needs to be purchased, but at the same time there was a risk. Overall: Great SUV and would recommend to others.Reviewed 9 Jun. 2020
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10.0
Pros:Everything went very smoothly both when we picked up our car and dropped it backReviewed 11 Jun. 2019
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3.2
Can RentalPros:We rented the van to fit 13 people during the stay in San Francisco and we did fit.Cons:The van was dirty and had a cigarette smell. We had a hard time seating on dirty seats.Reviewed 17 Apr. 2017
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10.0
Cons:It was a very nice experience overallReviewed 28 Mar. 2017
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10.0
AMAZING!!!Pros:best rental service I received!!Cons:nothing. everything was perfect! ..................Reviewed 19 Feb. 2017
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8.0
Fantastic Enterprise staff in Concord, CAPros:The staff was professional and friendly throughout the rental process during the Christmas New YEars holiday rush for cars! Despite the unavailability of the Minivan I reserved and a two hr wait, Concord Enterprise staff found me a car at different Enterprise (a Tahoe instead of a minivan) and gave me upgrade for same price and a 10% discount for our wait.Cons:The minivan I had reserved at a specific time was not available when I arrived which resulted in a 2 hr delay on our planned travel to TAhoe. And I got a different car--a Tahoe-- but at the same price. Granted it was the holiday season.Reviewed 4 Jan. 2017
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6.8
Cons:The car wasn't ready and I have to wait to much. For what they charged me the car was to small.Reviewed 23 Oct. 2016
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10.0
A godsend!Pros:I'm 21 years old and when my radiator abruptly cracked midweek, I panicked -- I had no feasible means of transit to get to school and work. They rent to people under 25 for a very minor fee! I was shocked by how little I had to pay, and they made every step of the process painless. I had such a fantastic experience with them: they were trustworthy, listened to me, and tried to save my money (he was straight-up about how much additional services would cost and did not try to sell anything to me). He even marked the quarter-tank of gas left in the tank as "empty" on the paperwork so I wouldn't have to spend money to refill it. PHENOMENAL experience and I don't know what I would have done without them!Reviewed 22 Oct. 2016
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