Book Hertz car rentals in Concord

Concord, CA, United States
29 Sep — 6 Oct
Concord, CA, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Concord

Overall Rating6.1 GoodBased on 20 reviews
Cleanliness
6.4
Comfort
6.1
Overall
6.0
Pick-up/Drop-off
5.5
Value for money
6.5

Recent reviews

Traveler rating
1
0
1
0
0
Find reviews that mention:
10.0
Pros:super staff, great teamwork, clean vehicle, great value. shout out to philip, mark, and brittany as well as behind the scenes staff-- everyone very kindReviewed 25 Jul. 2020
review fromcheapflights
4.0
Pros:The customer service rep at the MEdford airport was very nice.Cons:The Concord office had the worst customer service I have ever experienced renting a car. I waited over 1/2 hour for a representative, the two women there were extremely slow and NOT focused on helping the customers. The car was not ready. It was a terrible experience.Reviewed 1 Oct. 2017
review fromkayak
9.6
Did Not Use Pickup/DropoffPros:Very Easy and Quick Checkin / Checkout Process.Cons:Wish there were cheaper options. $129; 3.5 Days...The per day amount for the lowest class of car seems high to me.Reviewed 29 May 2018
review fromkayak
2.0
WORST EXPERIENCE WITH HERTZCons:-Rental was booked a month in advance and called 3 times to confirm car to be available, YET on the day off Car was not available and I was given different car after 3 hours of wait time. -Car Fuel Dial was off, it showed 70miles Fuel Range, but ran out of fuel within 10miles -Over the phone, customer service told me i would get refund back for certain things happened during the my RENTAL TIME. but when I returned the car. Manager wouldn't listen to a word.Reviewed 13 Apr. 2017
review fromkayak
3.6
Pros:friendly staffCons:gave me a beat up car and the car took forever to pickup. they didn't have any available at the time i was there.Reviewed 10 Oct. 2017
review fromkayak
7.6
Pros:Clean, cheap, got the job doneCons:Slow service because not enough staffReviewed 1 Nov. 2016
review fromkayak
7.6
ReviewPros:PriceCons:Wait time could improve and my pickup was late.Reviewed 21 Sep. 2016
review fromkayak
5.2
Rental Location did not have vehicle that was booked forPros:- quick solution turnoverCons:- didnt have vehicle to something that was booked earlier? this seems weird - car was not ready - car needed to be cleaned first - slow - fuel was not full even though I was told it was full -.-Reviewed 12 Mar. 2018
review fromkayak
9.2
Pros:Signed up for a full car for the week. when I went to drive away I had noticed a stale cigarette smell. Mentioned it to the check out receptionist and without hesitation offered the next car available which happened to be the Nissan Rogue compact SUV, for the same price! Huge upgrade, no hassle!Cons:My first conversation on the phone carried a tone of disinterest as if they could care less if I rented from them or not. Didn't set my expectations too high, however, once I came in their demeanor was much more professional. Must have been a bad day or moment!Reviewed 26 Jun. 2018
review fromkayak
10.0
5 stars!Pros:Easy process! Good customer service. Ask for Brittney.Reviewed 8 May 2018
review fromkayak
7.2
Hertz is not my favorite, but they're usually onePros:- The car was newer (model year 2015) - It was cleanCons:- Car did not have cruise control - Car's back and front bumpers were protruding, making us doubt its integrity - Pick-up took a while because they were packed - Hertz is not open on Sundays but they allow third parties to sell rentals beginning/ending on Sunday for some reason. They threaten that if anything happens to the car on Sunday after it is dropped off at Hertz while they are closed, the customer is liable.Reviewed 7 Aug. 2016
review fromkayak
10.0
Great customer servicePros:Great customer service and personnel at officeReviewed 22 Nov. 2017
review fromkayak

Where can I find Hertz car rentals in Concord?

2491 Monument Blvd, Hertz car rentals

Address

2491 Monument Blvd

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 925 969 0069

Address

145 John Glenn Drive

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00

Phone

+1 925 691 0104

Good to know

Most popular location

2491 Monument Blvd

Most popular car type

Economy

FAQs about renting a car from Hertz in Concord

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Economy (Jeep Wrangler or similar) is the most frequently booked rental car type from Hertz in Concord.

  • Hertz has 2 rental locations in Concord. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes