Book Hertz car rentals in Concord

Reviews for Hertz in Concord

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

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friendly staff

10.0

Great rental. Would rent from hertz againReviewed 7 Sep. 2022

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4.0

Pickup was fine, but there was a huge mixup when I returned the car. I was charged an extra $300 for returning the vehicle to a different location even though it was the exact same place and the same desk agent.Reviewed 19 Jun. 2022

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2.0

The vehicle was stolen while I was packing. I was double charged by Hertz they charged me for the full weeks rental and insurance. I was only supposed to be charged 1 day of insurance coverage because the theft occurred same day as rental. so far I have paid twice for the weeks rental and a week of insurance.Reviewed 28 Apr. 2022

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1.9

I booked Through Priceline then I went to go get the car the people that work there couldn’t help me they said they didn’t have one car available they couldn’t help me cancel my reservation anything I will never ever ever ever go through Priceline or hurts ever again in my life , I ended up having to drive my own car , then it took forever for my money to be returnedReviewed 2 Oct. 2021

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10.0

Pros:super staff, great teamwork, clean vehicle, great value. shout out to philip, mark, and brittany as well as behind the scenes staff-- everyone very kindReviewed 25 Jul. 2020

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5.2

Pros:The car was nice and had no issuesCons:Pick up took an hour. Staff member was kind but very slow and easily distracted and then we had to wait for car to be fully cleaned. After renting I called to try to adjust reservation and was told it couldn’t be adjusted at all so I had to change plans even though hertz states it can be changed.Reviewed 14 May 2019

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2.0

DO NOT BOOK THROUGH THIRD PARTYPros:NothingCons:Because it was a third party rental, there was no guarantee that for anything apparently. We showed up to Hertz to find out the office was closed for the entire weekend and we were left stranded without a car. Our reservation was allowed to be made for a time when it wasn’t physically possible to get a car. We had to pay triple at the only other rental place at the airport.Reviewed 14 Aug. 2018

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4.0

Premium Brand...Bargin Basement ServicePros:Car was cleanCons:1- didn’t have a car for me that I had ordered said ‘have to call the other locations... what the? Made no attempt to give us a discount on another type of car 2-Sevice person didn’t look up from her screen to address me, didn’t get up from her chair and only smiled and got up when she started telling me how to fill out the Herz survey. Recommending I give her a 10Reviewed 16 Jul. 2018

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9.2

Pros:Signed up for a full car for the week. when I went to drive away I had noticed a stale cigarette smell. Mentioned it to the check out receptionist and without hesitation offered the next car available which happened to be the Nissan Rogue compact SUV, for the same price! Huge upgrade, no hassle!Cons:My first conversation on the phone carried a tone of disinterest as if they could care less if I rented from them or not. Didn't set my expectations too high, however, once I came in their demeanor was much more professional. Must have been a bad day or moment!Reviewed 26 Jun. 2018

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9.6

Did Not Use Pickup/DropoffPros:Very Easy and Quick Checkin / Checkout Process.Cons:Wish there were cheaper options. $129; 3.5 Days...The per day amount for the lowest class of car seems high to me.Reviewed 29 May 2018

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10.0

5 stars!Pros:Easy process! Good customer service. Ask for Brittney.Reviewed 8 May 2018

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8.8

Hertz On Monument Near Costco...Pros:Jasmine was very nice and helpful with the car selection. Would consider renting again from this location based solely on the friendliness of the staff.Cons:Wait was significant due to call volume and number of clients ahead of me. My car was on empty not full. Must trust Hertz to correct the billing appropriately.Reviewed 9 Apr. 2018

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• 6.5 /10Avis Car Rentals at Concord

• Has the Hertz rental car policy in Concord changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Concord?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Concord.

• How many car rental locations does Hertz have in Concord?

  Hertz has 3 rental locations in Concord. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes