Find reviews that mention:
10.0
Both staff people were exceptionally good.Reviewed 3 Apr. 2023
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10.0
Given our times service was ok. Slow but, well, seems slow is now universal. Car was clean, operated fine so, all in all, a good experience.Reviewed 18 Dec. 2022
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10.0
Friendly staff. No waitingReviewed 13 Oct. 2022
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10.0
All aspects of the rental process went very well. I requested the car on-line; I received a reminder by email before my scheduled pick-up date; I arrived and the agent was very friendly and helpful; I completed the brief paperwork; the car was exactly what I had requested and it was there waiting for me; it was clean and in excellent shape, even though it had over 50 thousand miles on it. I was a little surprised about the rental prices, but I guess that is just the way things are.Reviewed 3 Jun. 2022
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2.0
proper vehicle hand over with checking for any damages and other issues which was not done. The return was ridiculous since they are closed on weekends. The car by itself was not good for the tripReviewed 26 Apr. 2022
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8.0
Nice staffReviewed 15 Feb. 2022
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9.6
Pros:The young lady was very efficient.Cons:Outside of the car could have been cleaner (the windows).Reviewed 6 Nov. 2020
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7.6
Pros:Staff was nice and easy to work with.Cons:Found trash throughout the car. Not small crumbs, but center counsel was full of junk and found straws between seats. The vehicle was not a full tank, which is annoying when picking up a car.Reviewed 1 Nov. 2020
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9.6
Pros:Nice check in Clerk though very busy. I got a great price and was lucky to get an upgrade to a brand new Volkswagen. Amazing price from Amazon and Avis. The clerk says Avis has their own insurance for $11 which would be easier if you had a problem because they will say they take care of instead of going through a third-partyReviewed 24 Oct. 2017
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8.4
Avis ConcordPros:The car was nice and clean, drove well.Cons:The fee for 25 years old or under rental but I understand it.Reviewed 2 Aug. 2017
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2.0
Pros:I had the available to have a car but that is it.Cons:The care rented was a Truck that was burning oil it smelled horrible the tires were old. As we did the drop off we had to go up stairs because we rented the car from Concord with a drop off at SFO airport paperwork was not done correctly for that and I paid way too much money for this car I am extremely disappointed. Plus I took the $30 insurance coverage. I actually drove to San Fran parked the car at my son's and took uber around because the smell was bad. I am a travel agent from OKT --33644332 I would appreciate some type of compinsation in this matter .Plus the fact that your counter help seem some what displaced in providing information. Thank you kindly.Reviewed 29 Dec. 2015
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