Find reviews that mention:
2.0
Pros:NothingCons:I was never able to get the vehicle. The site allowed me to reserve a vehicle that was not available.Reviewed 14 Apr. 2021
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4.0
Pros:Location was good.Cons:Informed travelers that their car may not be ready and be prepared to upgrade (not downgrade) if so.Reviewed 17 Aug. 2020
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7.2
Cons:I was overcharged for the insurance I did not agree to pay $22 for the insurance. The car rental was only 45 I did not agree to pay $22 for insurance.Reviewed 11 May 2020
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10.0
Pros:Staff friendly helpfulCons:Keep up the good workReviewed 15 Apr. 2019
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2.0
Don't waste your time!Cons:Wait times are way too long. Not enough communication between offices. No order in office as to who was waiting in line.Reviewed 6 Jun. 2017
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4.8
Pros:Customer service at the location was good Car was dirty though. Rented a van, one seat wouldn't retracy in to the floor. Good thing we checked fluids - power steering and antifreeze below minimum and radiator almost dry. Could have been a disaster. .Reviewed 26 Apr. 2017
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6.0
Lack of Flexibility in EnterprisePros:Enterprise staff at Nelson Brogdon branch always provide professional service.Cons:I needed a pick up, but it could not be done because I live 20 minutes away. Also was not able to transfer the deal to the Enterprise nearby to me. So had to forgo the deal, for a higher rate at the closer Enterprise.Reviewed 4 Apr. 2017
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8.4
Save the confirmation screenCons:The vehicle I rented changed after I made my reservation. The confirmation screen said one type of vehicle while the email said a smaller type of vehicle. I was glad that I took a screenshot of the confirmation screen as proof of the larger vehicle.Reviewed 4 Apr. 2017
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6.8
Car was filthyCons:When we picked up the car it didn't look like it had been cleaned. There was throw up in the back seat, that I cleaned myself. There was also food and garbage left over from the person who rented it previously. The place and people I dealt with were very nice, but I don't know if I would rent from them again because of the mess.Reviewed 23 Jan. 2017
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2.0
Pros:Enterprise does not accept debit. That's frustrating when you get to the counter and find out.Reviewed 30 Dec. 2016
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9.6
flexible branches made life easyPros:although each branch of enterprise in my area had a different price, i was able to bring the lowest price to the nearest branch and voila -- they honored it & i got best of both worldsReviewed 4 Dec. 2016
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5.6
Extra charges for a dirty carPros:Quickness of staff. Full tank of gas. Helpfulness of staff when upgrading to larger car.Cons:Our rental that was booked on this site was for a pick up at 8am on Friday and a drop off for 5pm on Monday for a total of 145. When we got up there they told us that the price was wrong and because we would not be dropping off at 8am Monday morning we had to pay for another day. Upon seeing the car and how small it was we decided we needed to go up in size which they were helpful with but the car we got was filthy. it had 20,000 miles on it but the carpet was tore up and coming out from under the dash, there were things all over the roof it looked as if it had not been cleaned since it was bough. we ended up taking it to the car wash before taking our trip.Reviewed 29 Nov. 2016
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