Book Enterprise car rentals in Escondido

Pros: The staff were helpful and knowledgeable.

Cons: I can't think of anything. This is the way a rental car agency should always work.

Pros: There were lot of people to help me and all of them were friendly and had a very good customer service. Clean office. Convinient.

Cons: No shuttle service on Satuday.

I Always go with Enterprise These Days

Pros: Our service center on Auto Park Way has excellent young men working there who always try to help the customer. Each experience with them has been a good one. In particular, I reserve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business.

Cons: I resrrve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business. In fact, I have a reservation in Michigan this coming week. Thank you.

Pros: My original reservation was cancelled by mistake. But enterprise went out of their way to find me another vehicle. It was even better than the one I booked and a little cheaper.

Pros: They had trouble locating our reservation, but eventually got it right.

Smooth transactions

Pros: Everything's was smooth. I got there they were all ready for me. It took me less then 2 minutes to do the paper work and in total 5 minutes to get keys and drive away! Thank you ☺️

Great customer service

Pros: I was stuck in line behind several problem customers, that took up A LOT OF TIME. As a reward for my patience and a little Xmas present, they upgraded me from a bottom-of-the-line tiny car to a massive SUV for no additional costs. It was such a huge help having the extra room for our luggage and Xmas gifts.

Cons: The office was observing holiday hours that were not reflected on Kayak. My reservation was for noon but the office was closing at noon on Xmas eve. I was the second to last customer served and JUST made it on time. There were people after me who also had reservations for noon and were turned away. Kayak should keep up to date with special office hours.

Car rental the way it should be... Or better :-)

Pros: After making the reservation online in my name, my husband was able to pick it up without me, no problem (state law here in CA says spouses can do stuff like that). He said the process was very smooth, only 2 issues being that 1. They were super busy (day after Christmas) so he had to wait quite awhile for them to bring out the car, and 2. They gave it to us with only half a tank of gas. They marked it appropriately on the papers, but I have never had that happen before, anywhere. Nonetheless the car was the model we requested online, clean and without issues, and it performed flawlessly. Then upon return, we had a very pleasant surprise: Enterprise said that we were a bit early and actually qualified to knock off a day from our reservation! I have never had THAT happen before either! Really appreciated their cuatomer-furst philosophy, and despite previously being only an Avid/Budget customer, this experience has definitely opened me up to other rental agencies. :-)