Find reviews that mention:
1.9
We reserved a 12pm pick-up on Saturday. Arrived at 12:15pm to find that they close at 12pm!!! Other people showed up with the same problem.Reviewed 27 Sep. 2021
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8.0
Cons:The vehicle did not have windshield washer fluid on my trip.Reviewed 8 Apr. 2021
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2.0
Pros:Nothing. The staff was rude. They did not have a car fir meReviewed 30 Dec. 2020
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4.0
Pros:Treated very poorly, right from the start the girl thst checked me in was rude. I had a temporary license extention from DMV and she was giving me a hard time. Then they wouldn’t accept my EDD Card issued by state of California I made a complaint to Enterprise regional manager but have not heard back with an apologyCons:Customer Service improvement is needed through coaching and trainingReviewed 2 Sep. 2020
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10.0
Cons:Less fragrant cleaning agentsReviewed 20 Jul. 2020
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10.0
Pros:The staff were helpful and knowledgeable.Cons:I can't think of anything. This is the way a rental car agency should always work.Reviewed 30 May 2019
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10.0
Pros:There were lot of people to help me and all of them were friendly and had a very good customer service. Clean office. Convinient.Cons:No shuttle service on Satuday.Reviewed 5 Aug. 2018
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10.0
I Always go with Enterprise These DaysPros:Our service center on Auto Park Way has excellent young men working there who always try to help the customer. Each experience with them has been a good one. In particular, I reserve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business.Cons:I resrrve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business. In fact, I have a reservation in Michigan this coming week. Thank you.Reviewed 26 Feb. 2018
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9.2
Pros:They had trouble locating our reservation, but eventually got it right.Reviewed 17 May 2017
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10.0
Smooth transactionsPros:Everything's was smooth. I got there they were all ready for me. It took me less then 2 minutes to do the paper work and in total 5 minutes to get keys and drive away! Thank you ☺️Reviewed 11 Apr. 2017
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7.6
Good Car....Expensive!Pros:The car was Perfect! Comfortable and NiceCons:It was pricey!Reviewed 26 Feb. 2017
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8.0
Rental met expectationsPros:There were no surprises, no presssure for upgrade or add ons. Reservation was done a day in advance and there were vehicles available to pick.Reviewed 3 Jan. 2017
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