Book Enterprise car rentals in Escondido

Reviews for Enterprise in Escondido

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car was greatstaff was very helpful

car availablecustomer service

get the cargreat experience

great customerairport location

great servicepick up and drop

10.0

Cons:Less fragrant cleaning agentsReviewed 20 Jul. 2020

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4.0

Pros:Treated very poorly, right from the start the girl thst checked me in was rude. I had a temporary license extention from DMV and she was giving me a hard time. Then they wouldn’t accept my EDD Card issued by state of California I made a complaint to Enterprise regional manager but have not heard back with an apologyCons:Customer Service improvement is needed through coaching and trainingReviewed 2 Sep. 2020

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8.8

Car rental the way it should be... Or better :-)Pros:After making the reservation online in my name, my husband was able to pick it up without me, no problem (state law here in CA says spouses can do stuff like that). He said the process was very smooth, only 2 issues being that 1. They were super busy (day after Christmas) so he had to wait quite awhile for them to bring out the car, and 2. They gave it to us with only half a tank of gas. They marked it appropriately on the papers, but I have never had that happen before, anywhere. Nonetheless the car was the model we requested online, clean and without issues, and it performed flawlessly. Then upon return, we had a very pleasant surprise: Enterprise said that we were a bit early and actually qualified to knock off a day from our reservation! I have never had THAT happen before either! Really appreciated their cuatomer-furst philosophy, and despite previously being only an Avid/Budget customer, this experience has definitely opened me up to other rental agencies. :-)Reviewed 29 Dec. 2016

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2.0

Pros:Nothing. The staff was rude. They did not have a car fir meReviewed 30 Dec. 2020

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8.0

Cons:The vehicle did not have windshield washer fluid on my trip.Reviewed 8 Apr. 2021

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10.0

Great customer servicePros:I was stuck in line behind several problem customers, that took up A LOT OF TIME. As a reward for my patience and a little Xmas present, they upgraded me from a bottom-of-the-line tiny car to a massive SUV for no additional costs. It was such a huge help having the extra room for our luggage and Xmas gifts.Cons:The office was observing holiday hours that were not reflected on Kayak. My reservation was for noon but the office was closing at noon on Xmas eve. I was the second to last customer served and JUST made it on time. There were people after me who also had reservations for noon and were turned away. Kayak should keep up to date with special office hours.Reviewed 29 Dec. 2016

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10.0

Pros:The staff were helpful and knowledgeable.Cons:I can't think of anything. This is the way a rental car agency should always work.Reviewed 30 May 2019

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6.0

Nice, a bit pushy.Pros:The individual who rented me the car was polite and helpful, but was too pushy for me to get their insurance. He spent 15 minutes trying to convince me to get even the basic package. Also, when we filled our car up for the first time we noticed it only filled to 3/4 of a tank and wouldn't take anymore. Not sure if this was a faulty gas Guage or what the situation was.Reviewed 30 Dec. 2016

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9.2

Pros:They had trouble locating our reservation, but eventually got it right.Reviewed 17 May 2017

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8.0

Rental met expectationsPros:There were no surprises, no presssure for upgrade or add ons. Reservation was done a day in advance and there were vehicles available to pick.Reviewed 3 Jan. 2017

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7.6

Good Car....Expensive!Pros:The car was Perfect! Comfortable and NiceCons:It was pricey!Reviewed 26 Feb. 2017

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8.4

Great prompt service but missed a couple key thingPros:Great car, picked me up, everyone is very polite. Unintentional insurance charge was refunded upon my request.Cons:I was charged for the insurance when I did not sign up for it, and when I mentioned having to Uber somewhere from the Enterprise location, nobody mentioned they could just drop me off until my ride was there!Reviewed 28 Dec. 2016

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More

• 7.6 /10Avis Car Rentals at Escondido
• 7.7 /10Hertz Car Rentals at Escondido

• Has the Enterprise rental car policy in Escondido changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in Escondido?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Enterprise in Escondido.

• How many car rental locations does Enterprise have in Escondido?

  Enterprise has 2 rental locations in Escondido. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Los Angeles airport (LAX)?

  No (According to our data)

• Does Enterprise offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes