Book Enterprise Rent-A-Car car rentals in Florence

Reviews for Enterprise Rent-A-Car in Florence

Recent reviews

Traveler rating

Wonderful

6

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

10.0

LOCATIONReviewed 5 Dec. 2023

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10.0

It was great with great staffReviewed 7 Oct. 2023

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9.6

Pros:Easy pickup experience, I feel like they didn't haggle me for things and we were in and out so quick.Cons:Nothing that I can think of!Reviewed 5 Oct. 2020

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2.0

Pros:NothingReviewed 15 Jul. 2020

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6.8

Cons:The set of keys being cabled together. If you lose one you lose both. Didn’t understand why it was.an up charge to add my wife as a driver?Reviewed 13 Jul. 2020

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10.0

Pros:Staff was very friendly at both pick up and drop off.Cons:No improvement recommendations!Reviewed 26 May 2020

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10.0

Pros:Yes. At both locations.Cons:Nothing. Everything went well!Reviewed 4 May 2020

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8.8

Pros:The staff was very friendly, helpful, and both the shuttle drivers and the employees at the rental location were helpful.Reviewed 11 Oct. 2019

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10.0

Pros:Easy in; easy out!!!Reviewed 24 May 2019

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9.6

Cons:Post Enterprise sign for drop off location. It’s not where the other companies are located for rental car returns.Reviewed 29 Apr. 2019

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10.0

Quick and friendlyPros:Very professional, very friendly, incredibly quickReviewed 23 Oct. 2018

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9.6

Helpful employees, clean carPros:The wait to pick up the car wasn't bad, and the woman who helped us check in was pleasant. We had booked a sedan but one was not available so she gave us an upgrade to a small SUV for no charge, and then she waived the fuel charge and let us return it on empty. The return process was super easy - took us well under 5 minutes.Cons:I wasn't aware there was a 20% deposit charged when we picked up the car that will apparently be refunded after you bring it back. That would have been nice to know in advance, but that's not the employee's fault at this location. The shuttle driver from the airport to the rental car place was pretty bad - he was careening around corners and our stuff was sliding all over. However the driver on the way back to the airport was just fine, so it all just depends who you get.Reviewed 15 Oct. 2018

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More

• What is the most popular rental car from Enterprise Rent-A-Car in Florence?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Florence.

• How many car rental locations does Enterprise Rent-A-Car have in Florence?

  Enterprise Rent-A-Car has 2 rental locations in Florence. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Cinci./N. Kentucky airport (CVG)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Cinci./N. Kentucky airport (CVG)?

  Yes