Book Enterprise Rent-A-Car car rentals in Glendale

Reviews for Enterprise Rent-A-Car in Glendale

Recent reviews

Traveler rating

Wonderful

3

Very good

4

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

Find reviews that mention:

car availablepick up and drop

car was greatcustomer service

get the cargreat customer

great servicestaff was very helpful

8.0

When we arrived in Phoenix we took the shuttle but it turned out to be the wrong Enterprise office! We had problems getting a taxi from there to the correct one, but once we got there, all was good. How were we to know which one was the right one? Has anyone else had the same problem?Reviewed 28 Oct. 2022

review from

10.0

They were great at this location!Reviewed 1 Feb. 2022

review from

10.0

Pros:Amazing staff and very quick.Cons:To receive the actual vehicle I requested, but I understood that It may be changedReviewed 23 May 2021

review from

4.0

Cons:Due to over booking, we didn’t get the vehicle or anything close to what we booked. Got a extremely small SUV. Extremely uncomfortable and not so enjoyable ride.Reviewed 27 Apr. 2021

review from

8.0

Pros:Drop off was very easy.Reviewed 10 Apr. 2021

review from

8.0

Cons:The only thing which could be improved was the car smelled of someone smoking in it. As a nonsmoker, I don't appreciate the smell. In addition, the car manual was missing.Reviewed 28 Mar. 2021

review from

2.0

Cons:Car smelled horribly of cigarettes. Manager would not replace. It was so bad.Reviewed 19 Mar. 2021

review from

10.0

Pros:Staff at Glendale office was not good ... specifically the black female working there. Very rude and had attitude the whole time. Luckily we got someone much better to help us out. She was a b.Reviewed 3 Mar. 2021

review from

8.0

Cons:pick up was weird and drop off was a little slow... otherwise ok... I don't like the add on pricing... (this is the nature of capitalism, but it stinks to have a rate, and say... oh...there's other fees for things you might have expected to be standard...) like a roadside service... not only will I never pay extra...i will bill you for lost time...bc I bought a car hoping to do it's job to get me around until I return it... if I wanted a junky car... i could've used my old, junky car!Reviewed 10 Dec. 2020

review from

6.4

Pros:Staff at pick up were nice. Vehicle wasn’t ready for us when we arrived and had to wait in 95 degree weather with 2 kids for approximately 1/2 hour. When we got the vehicle it smelt like smoke inside and when we asked another employee said oh it’s just marijuana trying to be funny. Car was nice but smell and cleanliness was very poor! We did like that we could drop off the vehicle at any enterprise. Didn’t have to be where w rented itCons:Vehicle could have been ready when we got there and the customer service could be betterReviewed 11 Nov. 2020

review from

6.8

Pros:Staff was friendly, price was great and car was comfortableCons:The pick up and drop off locations were not open due to coronavirus. Both confirmation emails gave address of closed locations. Car could of been cleaned better, heavy dust/ dirt on dashboard, rocks and dirt on carpets, car windshield was "cleaned" in the parking lot by using the windshield wipers during the pick up inspection. Not by best experience with enterprise.Reviewed 29 Apr. 2020

review from

3.6

Pros:Upon arrival, we had to wait over 40 minutes to get our car. After we did, the car had a strong smell of weed. We told the sales associate about it, he took the car and it was sprayed with a rose deodorant, we took it because we didnt want to wait any longer. After a day with the car, we had to retuCons:We had to go return it and get another one. A 20% was offered and given.Reviewed 5 May 2019

review from

More

• 6.8 /10Hertz Car Rentals at Glendale

• Has the Enterprise Rent-A-Car rental car policy in Glendale changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Glendale?

  Compact (Chevrolet Express Cargo or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Glendale.

• How many car rental locations does Enterprise Rent-A-Car have in Glendale?

  Enterprise Rent-A-Car has 1 rental location in Glendale. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes