Guest reviews
Overall rating
7.8
Good
Based on 22 reviews
Cleanliness
7.5
Comfort
8.0
Pick-up/Drop-off
7.9
Value for money
7.8
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
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drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
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5.2
Pros: The car had a tire with a small leak so I had to return it. The rental place was about 40 min from my home so very inconvenient. The young man at the desk was very very nice and apologized several times. He also didn't charge anything - of course I didn't use the car hardly at all due to the low tire pressure.
Cons: Would have been difficult for anyone to know the tire had a leak as the low pressure warning didn't come on until after I left the dealership. Again, the young man was excellent.
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10.0
Pros: It was the easiest car rental I have had so far. The staff was great, the car was great it was quick and easy. Highly recommend!!!
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10.0
Pros: Super easy, friendly, efficient, and smooth
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10.0
Pros: First time renting a car in over 20 years. The website was user friendly and when we picked up the car your staff were friendly and answered our many questions. Both pick up and drop of were smooth and pleasant because of your staff. The car was also pleasant to drive with plenty of room for our luggage. We will definitely be referring you to friends and family as well as ourselves using you again for future trips. Thank you!!!!
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5.2
Same old tactics
Cons: I showed up an hour early and I was told that my car was not ready but that I could take a different one for more money ,I told him that was ok that I will wait and my car showed up 5 minutes later ( was always there). I was told not to smoke in the car ( I don’t smoke ) and the car stinks as cigarettes
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7.6
Pros: The gentleman who did our reservation was very nice.
Cons: The neighborhood of the location seemed a little sketchy.
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9.6
Pros: Cleanliness and ease of pickup
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6.0
Took a long time.
Pros: Staff was friendly. Car ran fine.
Cons: When I first arrived to pick up the car I realized I had forgotten my wallet. That was obviously my fault and I had to wait about 25 minutes for someone to bring it to me. It then took almost another 35 minutes before my vehicle was ready even though I was the only customer in the place. The car I was finally given had only three quarters of a tank of gas.
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8.4
Pros: Pick up and drop off was super easy. Great costumer service. We had the same person help us at pick up and drop off and she waa very friendly. Car was clean and we had no problems at all.
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6.0
Cons: the car was dirty when we got it
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7.2
Nice
Pros: Customer service was good
Cons: When I dropped off I had to wait as there was only one person up front. My daughter and her 2 week old baby had to wait in the hot AZ sun for me to Finnish!
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7.2
Acceptable
Pros: Love that they picked me up and brought me to the rental location
Cons: The fuel tank wasn't full but they marked it as such and they charged $$$ for dropping off at a different location from where I picked it up at and wanted over $200 more if I extended 1 extra day
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Other suppliers in Glendale scored
Where can I find Hertz car rentals in Glendale?
6409 West Glendale Ave Suite A, Hertz car rentals
Address
6409 West Glendale Ave Suite AHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
Phone
+1 623 463 2378Top tips for renting a car from Hertz in Glendale
- Economy rental cars from Hertz in Glendale are around 25% cheaper than other car types, on average
FAQs about renting a car from Hertz in Glendale
What is the most popular rental car from Hertz in Glendale?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Glendale.
How many car rental locations does Hertz have in Glendale?
Hertz has 1 rental location in Glendale. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Sky Harbor Intl airport (PHX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?
Yes