Book Hertz car rentals in Glendale

Reviews for Hertz in Glendale

Recent reviews

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Excellent

4

Good

2

Okay

1

Mediocre

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car was cleanlocation was closed

pick up the carwrong location

car availablecar was dirty

rented a carcredit card

friendly staffcustomer service

pick up and drop

2.0

Cons:The rental car agency did not have a vehicle for me, even though this was a prepaid rental. I have not found a place on the Kayak app where I can request a refund, so I have asked my credit card company to file a claim to get the refund.Reviewed 23 Jun. 2020

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10.0

Pros:Staff was great. When I returned the car they were super busy and instead of waiting in line, they let me drop off the keys and go to ensure I didn't miss my flight.Reviewed 10 Feb. 2021

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6.0

Pros:The gas mileage was goodCons:The comfort of the back seat was just okay for 7 passengers accommodation it was tight. The van did not have many Usb or cell phone charging optionsReviewed 19 May 2021

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6.0

Pros:Friendly staffCons:Shorter lines. More selection. I was not able to get the car I booked.Reviewed 8 Jun. 2021

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8.0

Pros:Easy pick up and drop off. The guy that helped us was great.Cons:We tried using the gps in the van but it wouldn’t work. When we tried to enter a destination the whole system would reset.Reviewed 5 Jun. 2021

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6.0

Took a long time.Pros:Staff was friendly. Car ran fine.Cons:When I first arrived to pick up the car I realized I had forgotten my wallet. That was obviously my fault and I had to wait about 25 minutes for someone to bring it to me. It then took almost another 35 minutes before my vehicle was ready even though I was the only customer in the place. The car I was finally given had only three quarters of a tank of gas.Reviewed 7 Jan. 2018

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5.6

Nothing specialPros:The person assisting at check-in seemed to understand the frustration about the lack of deposit information and accommodated with a discount on the rental charges.Cons:Information about the fact that Hertz charges a $200 deposit upfront is not evident, maybe not even present on the Kayak site, and is buried on the Hertz Web site. And the personnel at the Hertz office where I picked up the vehicle were unable to print any information about how/when the deposit would be returned. It's not included as part of the rental paperwork. Not having known about the deposit requirement before booking the rental, led to a frustrating, time consuming check-in when picking up the vehicle.Reviewed 25 Jul. 2017

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10.0

Pros:First time renting a car in over 20 years. The website was user friendly and when we picked up the car your staff were friendly and answered our many questions. Both pick up and drop of were smooth and pleasant because of your staff. The car was also pleasant to drive with plenty of room for our luggage. We will definitely be referring you to friends and family as well as ourselves using you again for future trips. Thank you!!!!Reviewed 2 Aug. 2018

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6.0

Cons:the car was dirty when we got itReviewed 4 Oct. 2017

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9.2

Spring breakPros:Staff was friendly, professional and prompt.Cons:The trunk was dirty. It had like a grey ashy material. Maybe cement. I had to put a blanket over it to load my luggage.Reviewed 25 Mar. 2017

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9.6

Pros:Cleanliness and ease of pickupReviewed 15 Jan. 2018

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7.2

AcceptablePros:Love that they picked me up and brought me to the rental locationCons:The fuel tank wasn't full but they marked it as such and they charged $$$ for dropping off at a different location from where I picked it up at and wanted over $200 more if I extended 1 extra dayReviewed 26 Aug. 2017

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More

• 7.4 /10Enterprise Car Rentals at Glendale
• 6.3 /10Thrifty Car Rentals at Glendale

• Has the Hertz rental car policy in Glendale changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Glendale?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Glendale.

• How many car rental locations does Hertz have in Glendale?

  Hertz has 1 rental location in Glendale. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes