Guest reviews
Overall rating
8.5
Excellent
Based on 12,819 reviews
Cleanliness
8.8
Comfort
8.7
Pick-up/Drop-off
8.5
Value for money
8.6
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
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picked up the car
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7.6
Pros: The staff in Great Falls on 10th Ave are great... the cars not so much.
Cons: First, let me say the staff were great. The problem was the car. The key would not open it. Enterprise has no available staff to answer calls on Sunday.When finally opened, the car would not start. Had to use Uber A LOT. But they gave to 2 days credit and another car.
review from
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9.6
Pros: The staff were very friendly. Pick up and drop off went smoothly.
Cons: I know it sounds petty, but I would have liked a colored vehicle. It seems as though they only had white and silver.
review from
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10.0
Great service, great price
Pros: Price was excellent, service desk staff was friendly and provided excellent service excellent
review from
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10.0
Pros: I liked that we got exactly what we wanted.
Cons: Everything worked perfectly
review from
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2.0
Vendor had no record of the reservation - forced to go elsewhere
Pros: It appears easy IF you do not really want to get a car.
Cons: They had no record of the reservation and no cars available. I was forced to scramble for a last minute reservation from anyone who had a car and pay a higher price. PLUS, this took about an hour extra putting my whole schedule off.
review from
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10.0
Pros: Very capable and friendly agents
review from
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9.6
Pros: Great customer service
Cons: SUVs in Montana need full size spare tires and not donut spares.
review from
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8.8
Pros: The rep available did his best to go through the process for each customer realizing that he has a line to get through.
Cons: Upon pick up on Wednesday, May 10 around 11:20 a.m. there was only one customer service rep and a line of 5 people. No other person was available to assist us who were waiting and it took about one hour for me to get my rental. All other rental car companies at the airport had 2 to 3 representatives assisting customers however Enterprise did not. There should be at least 2 reps available to assist customers.
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10.0
Top notch customer service
Pros: The personal care they gave me and how well they accommodated me!
Cons: Nothing.
review from
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6.0
Bait & switch
Pros: The weather was OK
Cons: Sent me to another rental agency which didn't honor my confirmed vehicle or contract price. Vehicle was muddy inside on door panel and floor, and there was no ice scraper.
review from
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9.6
Pros: The staff were very friendly. Pick up and drop off went smoothly.
Cons: I know it sounds petty, but I would have liked a colored vehicle. It seems as though they only had white and silver.
review from
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10.0
Great service, great price
Pros: Price was excellent, service desk staff was friendly and provided excellent service excellent
review from
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10.0
Pros: I liked that we got exactly what we wanted.
Cons: Everything worked perfectly
review from
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10.0
Pros: Very capable and friendly agents
review from
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9.6
Pros: Great customer service
Cons: SUVs in Montana need full size spare tires and not donut spares.
review from
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8.8
Pros: The rep available did his best to go through the process for each customer realizing that he has a line to get through.
Cons: Upon pick up on Wednesday, May 10 around 11:20 a.m. there was only one customer service rep and a line of 5 people. No other person was available to assist us who were waiting and it took about one hour for me to get my rental. All other rental car companies at the airport had 2 to 3 representatives assisting customers however Enterprise did not. There should be at least 2 reps available to assist customers.
review from
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10.0
Top notch customer service
Pros: The personal care they gave me and how well they accommodated me!
Cons: Nothing.
review from
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2.0
Vendor had no record of the reservation - forced to go elsewhere
Pros: It appears easy IF you do not really want to get a car.
Cons: They had no record of the reservation and no cars available. I was forced to scramble for a last minute reservation from anyone who had a car and pay a higher price. PLUS, this took about an hour extra putting my whole schedule off.
review from
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6.0
Bait & switch
Pros: The weather was OK
Cons: Sent me to another rental agency which didn't honor my confirmed vehicle or contract price. Vehicle was muddy inside on door panel and floor, and there was no ice scraper.
review from
Other suppliers in Great Falls scored
Where can I find Enterprise car rentals in Great Falls?
319 10th Avenue South, Enterprise car rentals
Address
319 10th Avenue SouthHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 406 761 1600Top tips for renting a car from Enterprise in Great Falls
- Economy rental cars from Enterprise in Great Falls are around 82% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Great Falls
What is the most popular rental car from Enterprise in Great Falls?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Enterprise in Great Falls.
How many car rental locations does Enterprise have in Great Falls?
Enterprise has 2 rental locations in Great Falls. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Great Falls airport (GTF)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Great Falls airport (GTF)?
Yes
