Guest reviews
Overall rating
8.5
Excellent
Based on 12,831 reviews
Cleanliness
7.9
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
7.5
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
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drop the car
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10.0
Pros: Very easy to rent cars
Cons: My opinion for other cars rental is more money for same car. Im like enterprise and reservations
review from
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2.8
Pros: No. Employees interrupted each other while assisting customers. Female employee stopped assisting me to speak with someone else. Very rude and not helpful at all.
Cons: More well mannered courteous staff.
review from
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8.0
Pros: Staff was friendly and drop off was a little tricky.
Cons: Smaller fees.
review from
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4.4
Pros: Staff was okay
Cons: The windshield wiper on the car! I almost crashed because they were really bad while on the highway
review from
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10.0
Family vacation
Pros: Prompt, convenient and courteous service. Even got an upgrade at no additional cost.
review from
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8.0
Pros: Customer service when i return the vehicle
Cons: Manager Davis.
review from
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2.0
No Reservation
Cons: Enterpise had no record of my reservation on file!
review from
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10.0
Great experience, great value for money
Pros: Good and smooth experience. Gave me a great deal, upgraded to Premium car with little extra money.
Cons: There is nothing that I did not like.
review from
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8.8
Smooth Transaction
Pros: The process of picking up the car and dropping it off was extremely smooth compared to getting a car from the airport rental desks. We actually took a Lyft to Lakeland after waiting close to 2 hours for a different company. The Lakeland office was quick and the rate much lower. $240.00 for 10 days and no fee for returning it to a different (airport) office. The vehicle was just okay. We ended up with a Jeep SUV which was great on room but had a chugging engine and didn't handle well. it was pretty clean.
Cons: The vehicle seemed to need engine maintenance because of how it chugged. No light was on though.. It didn't have any get up and go and the tires skidded very easily on wet pavement.
review from
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8.4
Cons: The confusion between pickup and drop off . Since I used two different places the young man at the drop off place didn't quite know the procedure of giving me a receipt, and when I called where my rental originated the young man couldn't find my reservation info. Apparently he didn't know how to manually put in the information to find it. A supervisor called me back and saved the day. Thank goodness for her. Ortherwise I would definitely recommend enterprise as my go to rental place.
review from
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8.0
Pros: The process was seamless. The drop off attendant seemed a little put out that I was not given any paperwork at the pickup location.
Cons: Lack of paperwork, The intermediate car that I was given , a nice Camaro, had horrible trunk access for golf clubs.
review from
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5.2
Cons: First car had stains on the seats and arm rest and smelled bad. wiper blades need to be replaced did not clear windshield when raining and car had 40,000 miles on it.had it switched out and 2nd car was a little better but they need better cleaning on the interior.
review from
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10.0
Pros: Very easy to rent cars
Cons: My opinion for other cars rental is more money for same car. Im like enterprise and reservations
review from
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10.0
Family vacation
Pros: Prompt, convenient and courteous service. Even got an upgrade at no additional cost.
review from
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10.0
Great experience, great value for money
Pros: Good and smooth experience. Gave me a great deal, upgraded to Premium car with little extra money.
Cons: There is nothing that I did not like.
review from
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8.8
Smooth Transaction
Pros: The process of picking up the car and dropping it off was extremely smooth compared to getting a car from the airport rental desks. We actually took a Lyft to Lakeland after waiting close to 2 hours for a different company. The Lakeland office was quick and the rate much lower. $240.00 for 10 days and no fee for returning it to a different (airport) office. The vehicle was just okay. We ended up with a Jeep SUV which was great on room but had a chugging engine and didn't handle well. it was pretty clean.
Cons: The vehicle seemed to need engine maintenance because of how it chugged. No light was on though.. It didn't have any get up and go and the tires skidded very easily on wet pavement.
review from
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8.0
Pros: Staff was friendly and drop off was a little tricky.
Cons: Smaller fees.
review from
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8.0
Pros: Customer service when i return the vehicle
Cons: Manager Davis.
review from
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8.4
Cons: The confusion between pickup and drop off . Since I used two different places the young man at the drop off place didn't quite know the procedure of giving me a receipt, and when I called where my rental originated the young man couldn't find my reservation info. Apparently he didn't know how to manually put in the information to find it. A supervisor called me back and saved the day. Thank goodness for her. Ortherwise I would definitely recommend enterprise as my go to rental place.
review from
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8.0
Pros: The process was seamless. The drop off attendant seemed a little put out that I was not given any paperwork at the pickup location.
Cons: Lack of paperwork, The intermediate car that I was given , a nice Camaro, had horrible trunk access for golf clubs.
review from
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2.8
Pros: No. Employees interrupted each other while assisting customers. Female employee stopped assisting me to speak with someone else. Very rude and not helpful at all.
Cons: More well mannered courteous staff.
review from
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4.4
Pros: Staff was okay
Cons: The windshield wiper on the car! I almost crashed because they were really bad while on the highway
review from
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2.0
No Reservation
Cons: Enterpise had no record of my reservation on file!
review from
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5.2
Cons: First car had stains on the seats and arm rest and smelled bad. wiper blades need to be replaced did not clear windshield when raining and car had 40,000 miles on it.had it switched out and 2nd car was a little better but they need better cleaning on the interior.
review from
Other suppliers in Lakeland scored
Where can I find Enterprise car rentals in Lakeland?
619 E. Memorial Blvd., Enterprise car rentals
Address
619 E. Memorial Blvd.Hours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 10:00 - 14:00 |
Phone
+1 863 682 0153Top tips for renting a car from Enterprise in Lakeland
- Compact rental cars from Enterprise in Lakeland are around 61% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Lakeland
What is the most popular rental car from Enterprise in Lakeland?
Mini (Class Minivan or similar) is the most frequently booked rental car type from Enterprise in Lakeland.
How many car rental locations does Enterprise have in Lakeland?
Enterprise has 5 rental locations in Lakeland. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Orlando airport (MCO)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Orlando airport (MCO)?
Yes