Book Enterprise Rent-A-Car car rentals in Lakeland

Reviews for Enterprise Rent-A-Car in Lakeland

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

1

Okay

1

Fair

0

Mediocre

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Poor

2

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get the cargreat customer

car availablestaff was very helpful

car was great

10.0

Austin check us out and ...I spoke to Zack also. They are the best we rented a car for my son and daughter-in-law for the weekend after their wedding and it was a Mercedes, of course, I paid extra for that, but it was a 2-door sports car. THEY Loved it.Reviewed 25 Oct. 2022

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10.0

Great experience! Loved the RAM truck I rented along with the excellent Enterprise staff!Reviewed 6 Oct. 2021

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1.9

KAYAK CHARGE ME $143 and I can't contact no one to refund my moneyReviewed 5 Aug. 2021

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7.9

The day of the scheduled pickup was told that they didn't have the rental car we reserved. we had to drive further away to pickup similar car.Reviewed 3 Aug. 2021

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6.0

Pros:The car.Cons:The staff were unorganized and unprofessional.Reviewed 9 Aug. 2020

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2.0

Pros:I didn't even get a car I called to confirm car rental when i was on my way to pick it up they said everything good pick it up. When i got there the guy working the counter was very Rud he said we dont have a car for you. he said yes i see your rental in my computer but we have no more cars. AND my card was was billed by allianz $22 I'm about to blow up the internet with this robbery!!Cons:When you book a car for a customer and steel there money The customer should get a car!!! This is just the start im a gamer and we can sped this around like covid 19Reviewed 15 Jun. 2020

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10.0

Pros:The customer service rep. went beyond his duties to make sure I was safe and I had the vehicle that I needed for the emergency. He learned I was a new widow and he stopped what he was doing to make sure my personal car was parked in a safe location and that I was on my way in their rental.Cons:Nothing...absolutely nothing, I only wished I could have hugged the young man, but do to isolation...we have to say 6 feet apart.Reviewed 27 Apr. 2020

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2.8

Pros:No. Employees interrupted each other while assisting customers. Female employee stopped assisting me to speak with someone else. Very rude and not helpful at all.Cons:More well mannered courteous staff.Reviewed 17 Jun. 2019

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8.0

Pros:Staff was friendly and drop off was a little tricky.Cons:Smaller fees.Reviewed 18 Feb. 2019

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4.4

Pros:Staff was okayCons:The windshield wiper on the car! I almost crashed because they were really bad while on the highwayReviewed 20 Jan. 2019

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8.4

Cons:The confusion between pickup and drop off . Since I used two different places the young man at the drop off place didn't quite know the procedure of giving me a receipt, and when I called where my rental originated the young man couldn't find my reservation info. Apparently he didn't know how to manually put in the information to find it. A supervisor called me back and saved the day. Thank goodness for her. Ortherwise I would definitely recommend enterprise as my go to rental place.Reviewed 15 Mar. 2017

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6.0

williamPros:pick up and fast serviceCons:car was somewhat dirty inside , windshield alsoReviewed 18 Feb. 2017

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• Has the Enterprise Rent-A-Car rental car policy in Lakeland changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Lakeland?

  Full-size (Ford F-150 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Lakeland.

• How many car rental locations does Enterprise Rent-A-Car have in Lakeland?

  Enterprise Rent-A-Car has 5 rental locations in Lakeland. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes