Book Enterprise Rent-A-Car car rentals in Ocala

Reviews for Enterprise Rent-A-Car in Ocala

Recent reviews

Traveler rating

Wonderful

4

Very good

3

Good

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Okay

1

Fair

1

Mediocre

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Poor

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staff was very helpfulcar was great

airport locationget the car

car availablepick up and drop

10.0

GoodReviewed 2 May 2023

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10.0

My agent was Daniel. He was professional and everything went smoothly. A perfect transaction at the beginning and when I returned the vehicle.Reviewed 29 Oct. 2022

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10.0

Loved the Pacifica I rented to help me move my 92 yo mother to Florida. Beautiful automobile, roomy, comfortable, a breeze to drive and only had 303 miles on it when I picked it up, was wonderful have a "new" car for a week, now thinking of buying one! Thanks Enterprise!!! The gentleman at the rental office was wonderful and I always rent from Enterprise because it's just easy.Reviewed 19 Jun. 2022

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8.0

Pros:Staff was great in assisting receiving the carCons:Make sure to thoroughly clean the car from cigarette smoke (even though people are not supposed to smoke in cars)Reviewed 2 Apr. 2021

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3.2

Pros:Pick up was easyCons:Dropping off wasn’t convenient because of their hours and even though they’re closed Sunday and I dropped off on Sunday they still charged me a full day for Monday.Reviewed 27 Oct. 2020

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6.8

Pros:Staff was friendlyCons:The drop off location had been shut down and had to locate another drop off site. Gentleman was nice and waived the charge to return it to a different site than stated on contract. This should not have happened, if a location has been shut down, then it should not have been in the drop off options.Reviewed 26 Oct. 2020

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8.0

Pros:YesReviewed 2 Sep. 2020

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8.4

Pros:The staff and the lady that helped me was very helpful.Cons:I just did not like the style of the car. It was uncomfortable. It smelled like a dog had been in there previously. I had to drive to pick my son up and all of his stuff smelled like dog when we got home. Maybe take more time to clean it better before someone else rents it.Reviewed 1 Sep. 2020

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10.0

Pros:The staff was amazing! They went above and beyond to meet our needs!Cons:Nothing! We had a small issue after we picked up the rental and they immediately did everything they could to make it right! They are amazing!Reviewed 25 Jul. 2020

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5.2

Pros:Staff was.okCons:Picking up the vehicle I actually reserved, they didn't have enough cars they ran out of carsReviewed 5 Jul. 2020

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2.0

Pros:.Cons:Staff was rude and the manager is incompetent at the Enterprise we went to. I booked in February and they did not have my vehicle for me. They said because I went through a third party they could not confirm my rental. Big disappointment!Reviewed 20 Mar. 2019

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2.0

Policy is terriblePros:NothingCons:They wanted a credit card from the first and second driver?? Why when it is secured by one credit card would we need to have a second major credit card? My son who is a seargent in the Air Force offered his military I D and his debit card was refused service! Thanx for nothing enterprise!! I am 57 and plan to travel a lot when I retire in a couple years and my son will be a career Air Force guy who has been in 10 years now and will retire very young and will be traveling a lot as well and neither of us will be using enterprise again. We understand you have to have your policies but if they don’t work for your customers then we individually need to move on.Reviewed 2 Jan. 2019

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• 6.3 /10Budget Car Rentals at Ocala
• 4.0 /10Hertz Car Rentals at Ocala

• Has the Enterprise Rent-A-Car rental car policy in Ocala changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Ocala?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Ocala.

• How many car rental locations does Enterprise Rent-A-Car have in Ocala?

  Enterprise Rent-A-Car has 3 rental locations in Ocala. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes