Find reviews that mention:
4.0
Pros:Fairly efficient check out and check in, convenient location.Cons:The car smelled of cigarette smoke. I could tell the rental company had cleaned it, but that smell can't be taken out. It was an unpleasant experience.Reviewed 13 May 2021
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10.0
Pros:Under the circumstances, the staff was quite accommodating. When I arrived for pick-up, there was not a car available and the staff could not give me a time frame for when I would be getting a car. I mentioned that I had to be in Wichita, KS (from OKC) by 4pm (It was a little after 11AM). When a car became available, it was at the airport location and still needed to be cleaned up and driven to the I-240 location. Instead of making me wait, a staff person drove me over to the airport to the car so I would not have to wait longer than necessary for someone to bring it to me. This was really helpful and I appreciated it.Cons:Obviously, a car waiting for me when I arrived at my scheduled pick up time would have been ideal, but it worked out and, again, the staff was handled it well.Reviewed 20 Apr. 2021
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2.0
Cons:Reservation confirmed but no car available from Enterprise, I went elsewhereReviewed 22 Mar. 2021
review from![cheapflights]()
2.0
Cons:The day I was supposed to pick up my car Enterprise called and said they didn’t have any cars available to rent.Reviewed 25 Feb. 2021
review from![kayak]()
10.0
Cons:Everything was great.Reviewed 22 Nov. 2020
review from![kayak]()
2.0
Cons:Enterprise cancelled my reservation without telling me. When I showed up to pick up my car they claimed they had tried calling me and that I also should have made the reservation several days in advance which made no sense since I had in fact made the reservation several days in advance. I’m not sure if it is a company wide policy to cancel reservations without confirming with the customer or just this one rental agent who messed up but luckily for me I was able to make other arrangements.Reviewed 17 Nov. 2020
review from![kayak]()
2.0
Cons:They ran out of cars and said their partner locations were also out of cars. What’s the point of a reservation if they do not hold a vehicle for you?Reviewed 9 Nov. 2020
review from![kayak]()
2.8
Pros:Reserved a car and at pickup was told they didn’t have any cars and there were non in town at other locationsCons:Had a car instead of a 15 passenger van.Reviewed 5 Nov. 2020
review from![kayak]()
2.0
Pros:Staff was rude. I didn't get a car, was told none were available. Didn't offer any kind of assistance to help me out.Cons:Don't book reservation if you don't have the inventory!!Reviewed 26 Oct. 2020
review from![kayak]()
2.0
Cons:I reserved a car for the weekend. I had a colleague drive me 30 minutes because he live that way, only to be told they had no cars available. It was a nightmare and I will never use kayak again.Reviewed 25 Oct. 2020
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2.0
Pros:I called and made reservations they did not have a car I did not get my money back you all took my $88 405-437-5218 ChrisCons:it would have been nice to get a car for my daughter's wedding but instead I did not have one and I called and reserved and you took my $88 and I demand it back for 405-437-5218 in your heart behind computers and there is 405-437-5218 in your heart behind computers and there is noReviewed 16 Sep. 2020
review from![kayak]()
2.4
Cons:Company wouldn’t accept my credit card and argued with me about it. Car was filthy, inside and out. Was not what I asked for when renting the car.Reviewed 9 Sep. 2020
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