Book Enterprise Rent-A-Car car rentals in Vero Beach

Reviews for Enterprise Rent-A-Car in Vero Beach

Recent reviews

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Wonderful

1

Very good

1

Good

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Okay

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Fair

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Mediocre

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great experiencecar available

car was greatget the car

airport locationstaff was very helpful

6.0

Pros:LocationCons:Employees were curt. Didn’t get the car I reseved.Reviewed 24 Mar. 2021

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10.0

Pros:They were very friendly and helpful.Cons:NothingReviewed 21 Mar. 2021

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8.4

Pros:Nice vehicle.Cons:Pickup location changed w/o notification.Reviewed 16 Oct. 2020

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2.0

Pros:Nothing about my experience at all.Cons:If Enterprise actually had the vehicle or any vehicle that matter for rent. I spent $60 on Ubers to find out after getting to Enterprise...all out of cars...this happened with more than one booking. Plus the cost of all the other UBERS needed because Enterprise is taking reservations for cars they don't have.Reviewed 28 Jun. 2020

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4.0

Pros:The staff did an okay job.Cons:I arranged for the car a couple weeks early. I got confirmation as to where and when to pick the vehicle up. A day before, I received best wishes from kayak. Went 20 miles out of my way to pick the vehicle up. It was supposed to be a Cadillac SUV or similar vehicle. When I got to Enterprise it was closed because of the covid-19 problem. A note on the door indicated I shouldn't drive back for 20 miles to a different Enterprise operation. When I got there they didn't know who I was or what vehicle I wanted. They eventually transferred the lease to their business I was able to rent me a vehicle. Instead of the Cadillac SUV I was offered a choice between a Hemi Challenger and a convertible Mustang. Both are nice cars, but neither where what I wanted for the long trip I have planned. After about a two-hour delay, I did get rent the Challenger and went on my trip. All in all it was not a good experience and I will avoid Enterprise in the future.Reviewed 26 May 2020

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6.0

Pros:I had to cancel because I had to drive another car from Vero Beach, FL to Buffalo, NYCons:If I was able to use your service. Will I have a credit on file?Reviewed 20 Mar. 2020

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9.6

Pros:Service representative stayed late so he could pick us up. Friendly, courteous and went the extra mile.Reviewed 22 Jan. 2020

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2.0

Cons:I reserved a mini van and when I got there they did not have one available and it was extremely frustrating when I was depending on it I would never use kayak again you cannot really on themReviewed 14 Oct. 2019

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10.0

Cons:It was perfect!Reviewed 7 Oct. 2019

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10.0

Pros:Staff was excellent and energetic. Seemed to really enjoy what they are doingCons:the location was extremely busyReviewed 14 Mar. 2019

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7.2

Pros:Car was clean. Ready when I got there. People were friendly and tried to accommodate me but little availableCons:Ordered a standard car which is supposed to have 4 doors. I needed room for luggage to go to airport. Got there and they had a two door Camaro or a Ford 150 truck The Camaro would have been great for just my wife and I but we had a passenger and trunk could only hold one large suitcase. Very hard time getting large heavy suitcase in back seat sandlittle room for passwnget. Not t to hat I sugned up for.Reviewed 24 Dec. 2018

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4.4

Do not rent from herePros:Nothing.Cons:On-site staff were hung out to dry by corporate policies, but they did not handle it well with customers. They expressed their frustration as if they were also the customers and not representing the company. The location had no vehicles to rent, despite our reservation indicating the time we would be there to pick up a vehicle (we were also not the only customers in this situation). Competitor’s websites said they had no cars available. Not Enterprise. They had no cars, people waiting in their lobby with reservations in hand, and were still accepting reservations online. We were finally able to get a vehicle and the on-site staff did give a discount—but we wanted a car at the time of our reservation and were willing to pay the already agreed upon price for it. Giving a discount on cost does not put that wasted time back on the clock or get us to the appointment we were 45 minutes late for after this debacle.Reviewed 1 Jan. 2018

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• Has the Enterprise Rent-A-Car rental car policy in Vero Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Vero Beach?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Vero Beach.

• How many car rental locations does Enterprise Rent-A-Car have in Vero Beach?

  Enterprise Rent-A-Car has 2 rental locations in Vero Beach. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Melbourne airport (MLB)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Melbourne airport (MLB)?

  Yes