Book Europcar car rentals in Playa del Carmen

Reviews for Europcar in Playa del Carmen

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

12

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4.0

You are “forced” to accept the insurance which is higher than the cost of car rental. They will not accept insurance provided by my premium credit card. The option are either take their insurance or pay another fee which is closed to the price of their insurance if consider using my own credit card provided insurance plus a outrageous amount like $14,000 deposit to be charged on the credit card.Reviewed 29 Jan. 2023

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2.0

I cancel and they never give me back my moneyReviewed 23 Jan. 2023

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2.0

They didn’t find the reservation. Also, they told me that if they could find it, it will be a $35,000 USD deposit. Which is a straight-up lie. Completely unprofessional and lazy.Reviewed 21 Nov. 2022

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2.0

What a scam. I spent an hour on research. Received confirmation email for decent deal. After travelling for an hour to then pick up car, despite the email confirmation the desk said there was no reservation. Doubled the price and had to suck it up as I was there in the office with no transport. Beware.Reviewed 17 Oct. 2022

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10.0

NothingReviewed 9 May 2022

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8.0

The car could be a little bigger. Their version of the full-size is really a standard or midsize here in the U.S. They also try to sell you on high insurance which can double or triple the price of insurance. Be aware of that. Pick the basic LDW for Mexico and ask for nothing else.Reviewed 22 Apr. 2022

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2.0

Closed the collection site 30 minutes early so I had to return the next day. They did not fill up with gas at handover so we had to dispute how much gas the car hadReviewed 18 Feb. 2022

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2.0

We were extorted by the guys in the office when we picked up the car. They did not honor the pre-paid voucher and required that we paid them more money for the car we reserved. The contract they used was for a less expensive rental. I am certain they pocketed the difference. Also, we received the car with only enough fuel to get to a gas station. Practiced scammers.Reviewed 24 Dec. 2021

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1.9

Not happy. Bait & switch.Reviewed 2 Aug. 2021

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3.9

They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.Reviewed 6 Jul. 2021

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2.0

Cons:The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.Reviewed 31 May 2021

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2.0

Pros:Super rude staff (young guy)Cons:Staff was so rude that we decided not to rent there and go somewhere else.Reviewed 29 May 2021

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• Has the Europcar rental car policy in Playa del Carmen changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Europcar will continually update its policies accordingly. Please contact Europcar directly for the latest information. You can find up-to-date information on the coronavirus response of Europcar here: Coronavirus (COVID-19) update from Europcar

• How much does it cost to rent a car from Europcar in Playa del Carmen?

  On average a rental car from Europcar in Playa del Carmen costs C$ 13 per day.

• What is the most popular rental car from Europcar in Playa del Carmen?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from Europcar in Playa del Carmen.

• How many car rental locations does Europcar have in Playa del Carmen?

  Europcar has 6 rental locations in Playa del Carmen. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes