Book Hertz car rentals in Basking Ridge

Reviews for Hertz in Basking Ridge

Recent reviews

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Wonderful

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10.0

Pros:Staff was helpful and friendly. Car was clean and in excellent condition. Drop off was well-explained and easy.Cons:Perhaps a tutorial on use of radio equipment, AC and other features might be helpful, especially to those of us who don't normally drive and aren't up to speed with all the new bells and whistles that cars have these days.Reviewed 14 Sep. 2020

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10.0

Pros:Staff was friendly and accommodating, super helpful and professional, pick up and drop off very easy. Car was basically brand new and very clean. Thank you very much to Dan and Tim for making it quick and easy, ...and driving me home. I know where to go when I’m looking for a next rental...Cons:Nothing really, everything was just fine.Reviewed 2 Mar. 2019

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10.0

Small rental store, but Big on customer servicePros:Customer service at this rental agency was excellent, Josh did a great job of answering my questions over the phone and making sure a car was available and ready when I arrived. Local knowledge and history of the area from some of the other employees was helpful and spot on.Cons:There is no parking lot so had to look over my car in the busy street in front of the building.Reviewed 18 Sep. 2018

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3.6

Poor quality Hertz Rental Car location.Pros:1.The lady was helpfulCons:1. Phone of Rental location was out of order. 2. pick and drop service mentioned on website was not available. 3. Inspection Sticker of car was expired. I got ticket of 40 US $. 4. I paid all Tolls but after 4 days $ 14.45 was deducted from my credit card as Hertz toll charges. 5. Took a long time to get car. 6. Only one car was available at the time of pick up. I had booked camry but got another car. 7. The fuel tank was not completely full when i took the car.Reviewed 6 Jul. 2018

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10.0

Pros:Friendly service, and no unexpected charges, on this end.Cons:Slightly awkward return set-up, in that there's no legal space in which to leave car, even temporarily, while returning keys and processing paperwork.Reviewed 31 Oct. 2017

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4.4

Pros:Guy checking me in was very friendlyCons:1. Car was very dirty and had stains on the passenger seat and ceiling 2. When I was picking it up, I had to do an inspection in a dingy garage and the guy who took me in my car acted as though I was being unreasonable for wanting to do a walk-around and checking off every scratch and dent before taking off with the car. Because the lighting was so bad, I didn't see many of the scratches and dents until I parked the car outside, which I hope I am not charged for, since I didn't cause them.Reviewed 24 Oct. 2017

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4.0

Pros:1. Nissan quest was comfortable....dirty....but comfortable 2. Phone service activating Travelpass features after we started our rideCons:1. Hertz quality of service is very poor around rentals 2. Hertz-first/customer last policies and procedures....very difficult to have a positive experience...even for loyal members 3. Vans were dirty....first van dominated by cigarette smoke...plus...burnhole in upholestery...required me to drive to different location to pick up second van....then.. . . . 4. Nickle and dime charging (attempting to).... $4 transfer fee after first van unusable....attempt to charge an extra hour upon return since they based the start time on the first van we had to exchange. Overalll, an awful service organization.Reviewed 8 Aug. 2017

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10.0

Wonderful Rental Car Experience!Pros:Needed a minivan to pick up my daughter and her belongings at college. I got a brand new Kia Sedona with a few thousand miles, with great gas mileage, cleanly car, all the bells and whistles compatible with my iPhone7. Easy pick up, easy drop off. I will rent again from Hertz in Bernardsville.Reviewed 19 May 2017

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10.0

Pros:The Staff was terrific.Cons:Nothing to reportReviewed 19 May 2017

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8.0

Cons:See aboveReviewed 29 Sep. 2016

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5.2

Pros:Pickup was easy--nice employee.Cons:Car was dirty--used McDonald's wrapper inside. Acceleration was very jerky. Seemed like something was wrong with the engine.Reviewed 4 Sep. 2016

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10.0

Great Littlr CarPros:The heater worked very well which was just what I needed for this stay in NJ and the bitter cold weatherReviewed 15 Feb. 2016

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• What is the most popular rental car from Hertz in Basking Ridge?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Basking Ridge.

• How many car rental locations does Hertz have in Basking Ridge?

  Hertz has 1 rental location in Basking Ridge. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes