Book Hertz car rentals at Charleston Airport

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Wonderful

15

Very good

9

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Okay

1

Fair

3

Mediocre

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7

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2.0

Waited an hour and a half for no service. Everyone in line also waited that long but some people just ended up leaving for renting from another company: this is not HERTZ it’s a franchise working with hertz and the service is extremely slow. Only one person on the counter. Worst service I’ve experienced in a car rental ever: unfortunate for hertz to be represented this way.Reviewed 16 Jun. 2023

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2.0

I bboked the reservation that morning, because the rate was $60 dollars cheaper than Alamo for the same car. When i got to the counter, there was no one there for 10 mins and when she arrived she asked if i booked the reservation today. When i said yes, she said we have no cars and that was it. Zero help in getting me something. I will not book through Kayak again!!!!Reviewed 19 Sep. 2022

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4.0

I ordered a car prior to my trip and received a conformation. When I arrived to pick it up, I was told that that car was not available, and would be upgraded to a minivan for the same price. I was very adamant with the rep that it was for the same price. She confirmed it was. However, when I paid for it the billing as $100.00 more. I did question it, and was told to take it up with billing. .. I feel this was the old switch and bait game.. When I returned the car, there was only one person checking cars in and out and had no time to help with this. Totally understand. She gave me the info as to where I can sent her this same info and she will look it over.Reviewed 24 Jul. 2022

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2.0

Took an hour to pick up rental car. Only 2 people in front of me in line and they did not have complex situations which would merit lengthy customer service time. Also was downgraded from a premium car without any further discount.Reviewed 7 Jul. 2022

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8.0

Our customer service woman was great, very friendly & personable!! The ONLY issue we have is that she said she was upgrading us & we didn’t feel as though the car she put us in was an upgrade. Other than that everything was perfect!! Would definitely rent from Hertz again!Reviewed 12 Jun. 2022

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10.0

Given us the plug in cord so we could have recharged. Staff was excellent at pick up and when we added a driver.Reviewed 17 Apr. 2022

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10.0

Great experienceReviewed 27 Mar. 2022

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2.0

Our flight was scheduled to arrive around midnight. I called to make sure they’d be open and have our car. They said they’d be open until 1 AM. Got in early, they were closed!!!! Called customer service. Asked them to put us up for the night or pay for a ride to Myrtle Beach, where our hotel is. The only thing offered was to come back in the morning to get a car. I pleaded, “My wife just had brain surgery, all the other car companies are closed or sold out. You have to help us!” It was like talking to a robot, repeating the same lines over and over. Frustrated, I cursed—something I never do—and hung up.Reviewed 22 Feb. 2022

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8.0

The gentleman at the rental desk was great! The car had a somewhat offensive odor in it which did not subside during the course of our 3 day rental.Reviewed 22 Nov. 2021

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10.0

The agents were wonderful!Reviewed 8 Nov. 2021

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8.0

Had an issue with the drop off due to a change that was made to a location which is no longer open. They charged me another day of use as I had to go back to the first place I supposed to give it back late for obvious reasons.Reviewed 29 Oct. 2021

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3.9

We had several negative issues, but the one that stands out is: we didn’t know the engine of a Ford Fusion automatically shuts off and restarts when idling (a fuel economy feature.) We thought it was a problem with the car, reached out to Hertz, were assigned a case number, cancelled all our plans for the day.. but Hertz never contacted us **for the remaining 4 days of the rental**. For fear a car problem may arise on a future trip, we will NEVER use Hertz again.Reviewed 10 Oct. 2021

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More

• 8.8 /10Enterprise Rent-A-Car Car Rentals at CHS
• 4.2 /10Avis Car Rentals at CHS
• 4.8 /10Budget Car Rentals at CHS
• 9.2 /10Alamo Car Rentals at CHS

• How much does it cost to rent a car from Hertz at Charleston Airport?

  On average a rental car from Hertz at Charleston Airport costs C$ 81 per day.

• What is the most popular rental car from Hertz at Charleston Airport?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz at Charleston Airport.

• Where can I find Hertz car rentals at Charleston Airport?

  5500 International Blvd is the closest Hertz rental location to Charleston Airport. The telephone number for this location is +1 843 640 3629.

• Does Hertz offer shuttle or airport pick-up services from Charleston Airport (CHS)?

  Yes