Book Hertz car rentals in Chico

Reviews for Hertz in Chico

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Excellent

4

Good

0

Okay

2

Mediocre

6

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pick up the carwrong location

car availablegreat experience

car was cleannever rent

rented a carcredit card

location was closedpick up and drop

2.4

Cons:The credit card that I used to book was recently stolen. Hertz wouldn’t allow me to charge the $200 security payment on a different card and made me cancel this car… and make a new reservation with them which was double the price! There was a total lack of respect for the situation.Reviewed 23 Aug. 2019

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2.0

charging my credit card for a car i didnt rentCons:made a reservation for the fourth when I got the confirmation it said the 5th so I called them right away within 5 min . they didn't have a car for me so I cancelled she told me I would not be charged then I received a email they charged me 33.13 for something I never rented and was there fault. I am very upset and would not recommend do business with this companyReviewed 7 Jul. 2018

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10.0

Quick and EasyPros:I called Hertz at 5:40 because I was running late. . I had to be there 5 minutes before closing. Chelsea was nice enough to have started the paperwork so the whole checkout took 5 minutes. Awesome!Reviewed 3 Jul. 2018

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2.0

No car availablePros:NothingCons:No car. No explanation.Reviewed 23 Jun. 2018

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2.0

Last Minute Cancellation of My ReservationCons:I received a phone call 2 hours before I was to pick up my rental car cancelling my reservation because she was out sick and the reservation system "is run by corporate and does not know what our availability is". I was forced to rent a car with another company at twice the price because of the last minute reservation. I will never use Hertz or Kayak again.Reviewed 13 Mar. 2018

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4.8

Dirty, RudePros:The second employee I worked with was courteous & helped me change my drop off locationCons:The first employee was rude, wouldn’t believe that I already made a deposit (I had to call orbitz & have them tell her I was telling the truth). She tried to make a new reservation where I’d have lost my deposit but I caught her and told her no. She was very unprofessional and argumentative. The car wasn’t cleaned out from the previous driver... some nasty stuff including a slimy latex glove still in the backReviewed 4 Mar. 2018

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2.0

DisappointedCons:They could’ve called me a day earlier to tell me that I wasn’t able to get the rental for that weekend instead she waited until the morning of that day to let me know that I’m not able to get it. I panicked for a sec because my group was already all set and ready for the trip that weekend. I called Enterprise in Chico instead and they’re the MVP! Worked everything out and I was able to get a rental last minute.Reviewed 17 Jan. 2018

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10.0

Customer ServicePros:Ashley at the Oroville Location was wonderful. When I called with a "my gas cap is missing" she was quick to let me know this year Ford does not have a Cap. We laugh and she said have a safe trip. Thanks for a great experience Ashley. Stacy M. Paradise, CAReviewed 15 Nov. 2017

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10.0

Great little car that got good gas mileage.Pros:Zippy little Ford Fiesta that was spotless inside and out and was fun to drive, with great gas mileage to boot!Reviewed 14 Nov. 2017

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2.0

Cons:when I arrived at the pick up location nobody was in the office. when she did finally arrive I was told no cars were available. as this was a pre-paid reservation and I had not been notified I was surprised. the woman working the counter was extremely rude. thankfully enterprise was able to fill my needs, and with no rude, disrespectful employees. next time I will use enterprise for sure.Reviewed 14 Oct. 2017

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8.0

Pros:Decent price compared to other websites. Still when did getting a one way car get so expensive!!!Cons:Expensive!! Small car.Reviewed 27 May 2017

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5.6

Most likely will not rent here againPros:CleanlinessCons:Charges a $200 deposit that is taken out right away. I did not know about this until pick up. I reserved a car that would fit 5 people comfortably but when I came to pick up they said they had a Ford focus but could give me bigger car for $20 more a day. Overall I probably will not rent from hertz againReviewed 5 Apr. 2016

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• 7.0 /10Avis Car Rentals at Chico
• 2.0 /10Budget Car Rentals at Chico

• Has the Hertz rental car policy in Chico changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Chico?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Chico.

• How many car rental locations does Hertz have in Chico?

  Hertz has 1 rental location in Chico. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Sacramento Intl airport (SMF)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sacramento Intl airport (SMF)?

  Yes