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12 Aug — 19 Aug1
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Fri 12/8
Fri 19/8
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Top tips for finding cheap flights to Chico
- There is no major airport in Chico. It is instead served by Sacramento Intl Airport.
- Looking for cheap airfare to Chico? 25% of our users found tickets to Chico for the following prices or less: From Vancouver Intl C$ 456 round-trip, from Calgary C$ 560 one-way - C$ 608 round-trip, from Ottawa C$ 494 one-way - C$ 722 round-trip
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be March, April and May. The cheapest month to fly from Canada is January.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Chico flight deals.
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Top 5 airlines flying to Chico
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 31050 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Pros: "Every thing"
Pros: "The flight attendants were cool"
Cons: "Lady who accepted boarding passes was rude, seats were snug"
Cons: "This sucks due to delay"
Cons: "Landing can be better."
Pros: "Everything good !"
Cons: "Cheaper"
Pros: "Great crew."
Pros: "Gate waiting area was far less commotion than the Southwest gates."
Pros: "Great crew, nice plane"
Cons: "More varieties of snacks"
Pros: "I liked that when due to a medical reason, I was able to be given the option of rebooking my flight even though there would be a penalty and extra charges and I would need to pay the difference."
Cons: "When I called to rebook my flight within the year and about 3 months in advance of the desired date, unfortunately Latam made multiple errors and also told me that rebooking flights only are eligible for more expensive flights. Even though there were other less expensive flights that I was able to find and see online, they insisted the only flight available had a price difference of $4,000+ dollars. the original ticket was around $550 so this was absurd. Not helpful at all, how frustrating."
Pros: "This is the worst day of the year to travel. Hundreds of people waiting to catch flights to Seattle, which were delayed with no news of when they might fly. Alaska Airlines staff had way too to handle, but still found time to help a disabled person/passenger in need. Thank you."
Cons: "TSA had no time to help a disabled person, rather abruptly sending me from line to line to line, because I was disqualified from going through walk-through a certain scanner. Then was un-necessarilly angry with me for putting my Kindle on top of my laptop, to go through the scanner. If TSA had given clearer directions, I would have known how to place electronic devices in the plastic tub. Also they took my wallet from me to go through the scanned by itself. As TSA staff pushed belongings down the conveyor, the little dish holding my wallet turned over, credit cards and the like started to fall all over and under the machine. I started to collect my congtents and was told to stay put, and hold out my hands so they could swab my hands for explosives, and to not move while they put the swab in their sensing machine. Makes me want to not fly in the future."
Pros: "Please be advised entertainment and food should have an NA next to them in my case"
Cons: "Can't think of anything"
Pros: "Crew kept a positive attitude, Moved passengers around if they wished so no one had to feel cramped."
Cons: "Half plane boarded. Mechanical problems. Every had to disembark. Hour delay before re-boarding. Then sat an extra hour waiting for crew to move plane for departure. Other airlines have offered discounts on future flights because of such delays. Alaska offered nothing. Overall, a 3 hour delay with lots of apologies."
Cons: "Flight was very delayed and delayed multiple times. I wa son the back and ice chips kept falling on me from above my head. Horrible."
Pros: "Even though there was no TV screen in the headrest, we were all provided with IPads to view. The controls on the IPad were quicker than the in headset TV's. The seats were comfortable and we all received a flight packet that included a toothbrush, eye shades, ear plugs and a pair of socks for our comfort! Blankets and pillows were in our seats when we arrived."
Cons: "I missed being able to see our flight path. On a long flight it's difficult to keep track of where we are and now much longer we will be in the air without the flight tracker. My baggage was misplaced, so I was delayed by needing to fill out forms for lost luggage. Thankfully, it was located before I reached my connecting flight."
Pros: "My flight was great. The flight attendants were very good. I How they enforced the rules. They did it in a professional way that was direct but not bossy. The pilots were great. The landing was so good. My son called it “buttering the bread”."
Cons: "My only complaint was that my complimentary alcoholic beverage was a very small pour. I had a glass of Chardonnay and for the price I paid to upgrade my seat to premium, it should have been a larger pour or at least a refill!"
Pros: "I appreciated the assistance getting to my connecting flight in time. Great service!"
Pros: "I splurged and purchased the first class upgrade as i am tall and it was a very long flight. Loved the legroom and service i received."
Cons: "Went through the boarding process and then we all waited in the line outside the plane for some time. They obviously were not ready to board the plane which was difficult for some of the elderly now standing in line. I had a planned dinner in sacramento which was a main reason i took this long layover and due to leaving 2 hours late i missed the dinner which had to be canceled. This was very important to me. The 75$ discount given to me on a future flight is not going to replace the time off work and the dinner which will now have to wait for anither trip to the mainland."
Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"
Pros: "Everyone is so friendly, flights on time, flight info updates sent to my phone."
Cons: "Would love phone charging capabilities at our seat."
Cons: "Seats need more padding."
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"
Pros: "Staff is always helpful"
Cons: "seats too tight"
Pros: "I ended up with a free premium seat, which mean free wine and snacks. Free in flight chat on Facebook messenger was great, and I appreciated the extra legroom. It would be been worth the extra 30 bucks if I had paid for it."
Cons: "The change of gate for the boarding."
Pros: "Comfortable seats, courteous service. Different from other airlines, the flight crew did not seem exhausted and overworked."
Pros: "It was good"
Cons: "Can’t really think of anything"
Pros: "It was smooth flying and made my wife at ease specially it was her very first time flying ever. Will fly Alaska airlines again."
Cons: "Nothing bad to say."
Pros: "Seats weren't extremely comfortable but it was a short flight and it landed on time/early. Happy overall"
Cons: "It was pretty simple so there wasn't anything to not like. You get a drink and a package of cookies, so bring a snack if you're going to be hungry."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Pros: "Plane was on time flight was really good up and down from Sacramento to Portland on the way up. The pilot set down just a little rough but we made it light. Plane was on time flight was really good up and down from Sacramento to Portland."
Cons: "On the way from Sacramento to Portland the pilot landed a little rough but it's a prop job what do you want."
Cons: "Flight was delayed 4 1/2 hours. Seats were hard and uncomfortable"
Pros: "Love Alaska, generally. Service is great, love that you get perks with their credit card."
Cons: "Our direct flight was canceled the night before (less than 12 hours prior to the flight. Did get rescheduled on an acceptable 1 stop flight plan, but I'm always upset there is never any sort of concession or discount or any sort of compensation for these types of inconveniences. Bad business -- this isn't a knock on Alaska, really, as it's true of all airlines, as far as I know. But it still sucks."
Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"
Cons: "$25 per checked bag then you offer people a chance to check them for free? now that I have been hoodwinked out of money, I'll know how to play the game"
Pros: "Great flight all around"
Pros: "We were in time, staff very friendly, very clean plane"
Cons: "Snack two slim cookie wafers. Would prefer choice of salty or sweet snack that is slightly larger than those offered."
Cons: "The return flight was late, the walk way to board the plan was wet, many people were asked to check their bags because the returning plane was smaller."
Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."
Pros: "Loved the legroom! On a more serious note, there was a medical crises in First Class, and a badly behaved young woman under the influence. Both situations were handled quietly and professionally."
Pros: "This was one of the best flights I have taken! It was smooth start to finish, the plane was clean, and the staff was excellent! Thank you Alaska Airlines!"
Pros: "Alaska Airline personal are professional and helpful."
Cons: "TSA is a disgusting experience, though I understand it's importance in this unsafe time in history. But, the TSA personell often seem to be bickering among themselves while they are suppose to be working."
Pros: "After custom, I put my check-in luggages to connecting flight conveyer, I was told to go to gate without boarding pass. I was concerned about availability of seat. I was waiting more than 1 hour at gate but no crew showed up. It was about 1 hour before scheduled flight to Sacramento. So I asked nearby crew again, I was told then to go to Alaska Airline customer service. The crew was very helpful to give me a boarding pass there."
Pros: "Nothing"
Cons: "Holding a plane for 20 minutes for flight attendants to show up. The flight was only 1.5 hours, we didn't really need flight attendants. On top of that, flight attendant Angel was pretty rude, told another flight attendant that she should make people wait when trying to get back to their seat and the drink cart is in the aisle. Ended up paying for in flight wifi to tell them my flight was late. Overal this was an awful flight."
Pros: "Her flight in to Seattle from Sacramento went very smoothly."
Cons: "She missed her flight after several Alaska Airlines employees directed her to wrong lines to check her bags, she does not have a credit card so she just wanted to pay cash but no one seemed to know how to help her for over an hour. Just really put a damper on a Birthday trip to visit me."
Pros: "It was a great flight. The attendants were great. The captive was informative."
Cons: "They needed a little more space in the seats and the Isle could be a bit wider also. When the carts were going threw it did limit the restrooms. But overall it was a great experience."
Pros: "Cheerful staff."
Cons: "No pillows or blankets available. Not enough communication about turbulence."
Pros: "Everything was quick and easy, both flights were on time (I had a layover), staff was very friendly, and had great complimentary services."
Cons: "Nothing I can think of."
Pros: "On the ground ..TSA said I needed a new boarding pass..3 kiosck wouldn't. Work. Friendly re sent me to Alaska desk where they printed me a new boarding pass but when I went to TSA. I had no passport. Sooooo..back to t he Alaska desk and a wonderful rep named Diane helped me hunt through all my "stuff"...then began talking to all reps helping process passengers. She never gave up. And found my passport at the desk that had made me a new boarding pass. I was so upset I couldn't think straight but she did!, many thanks to this kind lady."
Pros: "Boarding was good"
Cons: "Nothing"
It did not allow me to check in and left seats in advance or get a boarding pass. When specifically asked agent at gate for the row that had extra leg room, as my so. Is 6’4” she gives us a row where the seats do not even incline nor is there any extra room. Also the temp in Avon was high, making many passengers sweat Improve customer service !
👍
Pros: "Middle seat was empty"
Pros: "Safe, uneventful flight. Everything was great!"
Cons: "Nothing"
Pros: "The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area."
Cons: "I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience."
Pros: "It’s been awhile Since I’ve flown delta and omg they truly blow every other domestic airline out of the water hands down. And I’m flying basic economy. Impressed. Bravo Delta"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Pros: "Just ok"
Cons: "update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC"
Cons: "Got delayed"
Pros: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Cons: "The little individual TV screens are tough to see for older eyes."
Cons: "Smooth flight, great crew."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Pros: "Crew was very friendly and attentive. Smooth and comfortable flight."
Cons: "Seats are not as comfortable as usual, yet all flights seem to be getting worse regarding seat comfort. Time to start replacing."
Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
Pros: "Everything A-Z"
Cons: "They sell the headsets for $2!!!!!!"
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "The crew"
Cons: "The turbulence. Poor california git lits of smoke."
Cons: "The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high."
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Pros: "Quick flight"
Cons: "Flight attendant spoke like a robot. Could not understand her."
Pros: "Nothing."
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: ".."
Cons: ".."
Pros: "We arrived on time."
Cons: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."
Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"
Pros: "Excellent"
Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
Cons: "Never took it!"
Cons: "For a 3 hour flight no onboard entertainment. Such a let down"
Pros: "Anna from South Africa was funny, and super accomidatinf"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."
Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."
Pros: "Flight arrived early!!"
Pros: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Cons: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."
Pros: "Great experience"
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."
Pros: "the flight was on time and the staff very helpful"
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."
Pros: "I was able to do my check in and seat picking fast with no problem"
Cons: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "The Economy seats with added space Plenty of space Cheerful crew"
Cons: "Nothing"
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "Short flight time"
Cons: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Pros: "Smooth ride and on time."
Cons: "I didn't have an assigned seat though I booked months in advance."
Pros: "People are good"
Cons: "Flight delays!"
Pros: "Nothing. Literally nothing."
Cons: "EVERYTHING!! Packed like sardines with ZERO distancing for a four hour flight. Flight attendants were horrible and did nothing to mandate mask wearing. Literally watched a guy sleep nearly the entire flight with his mask off and the FA walked by him multiple times without saying anything. Will never fly with American after their abysmal attempt to keep us safe. I did not feel safe for a second on that horrendous flight. Definitely getting a COVID test and I will know where I got it from if I test positive. Also the seats are uncomfortable and it was a very bumpy flight (I understand that part cannot be avoided). I don’t understand how you cancel flights and bump people to other flights only for them to be SUPER packed. I thought at the rate of cases rising airlines should be doing a better job at taking safety precautions. Not American. Why do they think it’s a safe idea at this time to have my wife and I packed in with a total stranger for four hours? No social distancing whatsoever! Overall I cannot say a single good thing about this flight. Worst in my entire life"
Cons: "The flight was 2 hours delayed because there was a mechanical issue on the plane. We sat and waited on the plane for 1 hour while the Maintenance crew tried fixing the problem. After sitting there for one hour, they told us the problem wasn’t fixed and we have to change aircrafts. The other aircraft was all the way in terminal D (we were in terminal A) and the boarding process took a long time. Overall it was an awful flight and experience with American Airlines. I missed my mother’s birthday party because of the 2 hour delay."
Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."
Pros: "The place to charge the phone is easily accessible on the back of the seat in front (as opposed to underneath)."
Cons: "Did not like that I had to check my bag at the gate"
Pros: "Horrible !!!"
Cons: "Be on time !!!!"
Pros: "I didn’t interact with the crew but they seems nice."
Cons: "The trip from HonoluIu to Los Angeles was too warm."
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Cons: "Be on time. Plus we were in first class and it would be nice if the center counsel was smaller giving the passenger more seat room."
Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Pros: "Not much"
Cons: "The carrier was supposed to be Alaska it turned out to be American Airlines and with that comes the confusion checking in with the wrong confirmation number. On a separate note, this was a bundled itinerary and the Thrifty Car shuttle was so infrequent and slow to the terminal I nearly missed my flight... I am not sure if I would bundle my travel plans again..,,also Thrifty car rental was short on cars in Liz Angeles on arrival"
Pros: "It was on time, no delays"
Cons: "N/A"
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Pros: "Made it to destination"
Cons: "Gate changed without any notification"
Cons: "Late on hour"
Cons: "I had a delay of 4 hours. Got home very late. Not what I had planned on."
Cons: "Delayed takeoff by 1 hour waiting for a crew to fly in. Upon crew arrival, new crew member states that there are standby crew available and he's not sure why they didn't call on them. Then we continued to wait for 3 more passengers who were delayed and now had a chance to board our flight. Once landed, gate was occupied by yet another flight running late so we waited for 15 minutes to get to the gate."
Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."
Cons: "Hour delay"
Pros: "Everything happy and in time. Nice staff"
Cons: "Nothing"
Cons: "Because of airline delay and increased immigration wait time, we missed our flight. No compensation but we were connected to another flight to Sac. 1-1/2 hours later, which worked out okay, except we got home very late at night."
Pros: "It was o k."
Cons: "No complain"
Pros: "It was generally ok"
Cons: "The tourbulance was crazy The fact I received my bag in Sacramento and it was damaged upset me a lot"
Pros: "Arrived early"
Pros: "Clean plane"
Cons: "No food"
Pros: "nothing really"
Cons: "crowded seats , packed flight,"
Pros: "The flight out was really comfortable but the flight back was a little cramped. The crew was great."
Cons: "The return flight"
Cons: "Very cold airplane"
Pros: "The flight was on time."
Cons: "The seats are hard and uncomfortable"
Cons: "Flight was very delayed"
Cons: "The long delay was terrible"
Pros: "Dunno"
Cons: "Dunno"
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Cons: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."
Pros: "Nothing"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "How friendly the staff at the gate always are."
Cons: "How lazy and unfriendly the staff at the ticket counter in LA are. I really hate that they make you check in yourself PLUS print out your own bags tags while they just stand there looking at you. What a waste of time and my money paying to be on this flight!"
Cons: "There was an announcement made after takeoff that due to "turbulence" no hot beverages would be served. That is just unbelievable! I spent a good amount on a ticket and you mean to tell me that you won't serve coffee due to turbulence?? Turbulence is staple of every flight. What an excuse!!! American Airlines stinks! No tvs on any of the flights too."
Pros: "Super service from a great crew!"
Pros: "THAT i WAS ABLE TO TRAVEL AND GET TO MY DESTINATION."
Cons: "WITH A CODE-SHARE, THE TICKET SHOULD SPECIFY WHICH CARRIER I WILL ACTUALLY FLY WITH. THIS WAS NOT DONE AND I ALMOST MISSED MY FLIGHT BECAUSE ALASKA AND AMERICAN ARE IN 2 DIFFERENT - VERY DIFFERENT TERMINALS. THEN THE LOBBY AGENT COULD NOT LOCATE ALASKA FLIGHT ON THE AMERICAN TERMINAL - ANOTHER DELAY. POOR EXPERIENCE OVERALL."
Pros: "Flight crew was awesome!"
Cons: "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
Cons: "The seats even in first class were so old the springs were stabbing me in the back. No entertainment system. American Airlines is ALWAYS late. I was delayed 5 hours. Food is horrid. Rating applies to all American flights I've been on."
Pros: "No comment."
Cons: "Due to flight delays and missed flight because of the delays, we had to rebook and reticket and took a different airline"
Pros: "Gate crew kept the door open as we dashed to our connection and welcomed us by name as they hustled us on board. Ground crew did an amazing job of transferring our luggage in the short 10 minutes or so that we had between planes. Thank you everyone!"
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Cons: "Flight attendant rude. No smile, only saw them once"
Pros: "everything"
Pros: "I like the updated airplane were we all had our own Tv's to watch whatever we wanted"
Cons: "Had to switch planes twice late boarding food sucks it what to freaking hot in the plan seat where Uncomfy no freaking movie on our way back I'm not sure if I'll fly again with AA to many complains from people"
Cons: "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
Pros: "Service"
Cons: "Everything was perfect"
Pros: "Non"
Cons: "I could not change the flight with less payment so I missed the flight and booked another one."
Cons: "That there is no internet"
Cons: "No delays"
Pros: "Great crew. Very pleasant & friendly."
Pros: "Crew was amazing and flight was excellent"
Pros: "The few were friendly."
Cons: "The food selection was poor."
Cons: "A better snack option would be appreciated"
Pros: "Entertainment, service"
Cons: "30 minutes of delay at least."
Pros: "Gate crew were very good at keeping us apprised of the status of the inbound plane and our estimate departure time. The flight crew were all very helpful and engaging. Not easy on a packed flight where too many people brought too many carry-on bags."
Cons: "I am a true-blue Air Canada customer but their checked baggage fees has created a disaster when it comes to boarding flights and getting planes in the air on-time. Many people had too many carry-on bags or very large carry-on bags so the time it took to board was ridiculous. Better rules need to be enforced with carry on (not that I blame people for trying, considering the increase in checked baggage fees) so that flights can be boarded more quickly and planes can take off on time."
Pros: "Service was outstanding!"
Cons: "The lunch was average at best. Comedy show selections were terrible (in my opinion). I miss the days of Curb Your Enthusiasm and Arrested Development."
Pros: "Extra legroom but I paid for that"
Cons: "Not getting the meal I prepaid for and the curtain of business class constantly hitting me it was not good."
Pros: "Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though"
Pros: "Friendly attendants, excellent foods"
Cons: "For 2 1/2 hours the baby was kicking the back of my seat. I Thurber around a few times, said something once the the so called parents were not willing to help. I mentioned it to the flight attendednt but being a full flight there were no seat. Changes available. The parents even switched seats but only with each other, they kept the baby behind me. I can only hope they have a baby kicking their seat in the future"
Pros: "The flights are fine, on time."
Pros: "the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all"
Pros: "I didn’t like anything"
Cons: "I had problems rebooking , they made multiply mistakes costing ME over 300 dollars cad ... very upset , flight was cancelled, they didn’t pay for my hotel .. worst experience.. flying with west jet next time"
Pros: "Crew was friendly"
Cons: "Air Canada was a disaster on our vacation. Delays, re bookings, cancellations. Every thing was told to us as an excuse from the weather, flight attendant was running late, not staffed enough, need supplies on the plane, someone died, planes needing de-icing, planes too small, planes overbooked... you name it they said it! New York to Toronto, Toronto to Edmonton and return. Not one single flight was on time! We got put in a Hotel - only nice part of the trip - got Vouchers for $15 each - such a low amount!!! Didn't get our luggage with our clothes and amenities to use at the hotel - had to sleep in our plane clothes. Spend extra money we didn't have... it was awful! We will be staying away from Air Canada for awhile!"
Cons: "Flight was delayed due to ATC"
Cons: "Bad experience."
Cons: "Narrow seats in business, insufficient recline, no extra pillows"
Pros: "No surprises."
Cons: "NA"
Cons: "The connection"
Pros: "Crew are very nice and approachable. No complain about their service. And flight is on time."
Pros: "The flight was good, on time, and comfortable. Crew was polite and informative."
Cons: "The sound did not work on my screen, even after trying 3 different sets of headphones."
Pros: "on time"
Pros: "Two full drink services was nice"
Cons: "USB outlet didn't work, and my seat didn't have a normal AC outlet"
Pros: "Paid for the "upgraded" seat only to be told we had to be in the back of the plane. Moving back all rows had one person and one chair open, so we had to sit apart. Useless crew as an elder couple asked to sit together and were told to check with passengers. Oh and the flight was delayed 3 times."
Pros: "Upgraded to Plus after our flight was delayed and we had to go back home for a night... Live 45 minutes from the airport and had to have a friend drop us off and come back to get us. Friendly staff for the most part. Some seemed a little stressed out, but its understandable as the job is probably stressful. Especially before christmas."
Cons: "Slow boarding, crowded plane when boarding- rushed to get us on the flight."
Cons: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."
Pros: "Pathetic delay time that was not weather related, they should have had another plane. I will not say that I will never fly Air Canada again just because departure time may leave me no choice but given a choice that suits my travel schedule it will not be them."
Pros: "Crew was polite and helpful."
Cons: "The Edmonton lounge is not sufficient. Minimal food. It is supposed to be above and beyond, but not worth trying to get points for."
Pros: "The trip to Edmonton was very smooth and right on time. Everything was very good.....including the baby behind us. I will fly Air Canada again."
Cons: "I didn't like the change in gate at Edmonton to Vancouver. No one told us until boarding time. Even tho there was ample time to get there since it was the next door gate, I was in a wheelchair and if it had been any further, it could've been a disaster. We arrived right on time. I'd go Air Canada again."
Pros: "Free business class"
Cons: "Food and no entrainment available"
Pros: "was a really great trip- I took the dreamliner last week and that was an amazing treat"
Cons: "Westjet gives pretzels or cookies complementary- I was surprised Air Canada didn't do the same Was a little squishy but all planes are!"
Pros: "Flight was on time. Flight attendants were pleasent."
Pros: "In general, everything is fine. Boarding was good"
Cons: "Lack of food options for people with celiac disease. No ingredients on the dip in carrots and celery dip. Was told it was gluten free, but had a very bad reaction to it."
Cons: "Flight was delays from anotjer air company i had to paid 160$ to get on the next one.."
Pros: "Comfortable and quiet"
Cons: "Baggage fees and no snacks."
Pros: "Good selection of free movies and shows on board. Some great and helpful flight attendants."
Cons: "The staff at check in were not overly helpful. We were running late and possibly going to miss our flight and they did not seem willing to help us out at all."
Pros: "The crew was inviting, helpful, and very kind."
Cons: "Entertainment system did not work. No WIFI on the plane (which was, admittedly disclosed upon ticket purchase, so it was no fault of air canada). Chairs were very uncomfortable and the individual in front of me reclined fully for the entire trip."
Cons: "Both my flights (there and back) were delayed, my luggage was lost after I was asked to volunteer to check it in and on the delay (YYC to YUL), I wasn't even given a food voucher after being made to wait 8h in the airport. This was AFTER the crew promised they would hold the other flights (also operated by AC)"
Pros: "The way back there was nobody beside us. Nice to have extra room."
Cons: "On the way back there was only one person in business class. Nobody got bumped up"
Pros: "The staff where friendly and easy going, the boarding was also organized and because the flight was really full of you gave the carry on to be checked they allowed you to priority board"
Cons: "The food countinues to be and issue I flew the same airline 2 years ago and the meal options had not changed. The salad was so bland I was certain that I was eating plastic food."
Pros: "The loading was better organized then in the past, so smoother; not as chaotic."
Cons: "No amenities offered other than a free thimble of something to drink. I'm waiting for them to charge for breathable air."
Pros: "Landed alive in vancouver"
Cons: "Second time in two months that they delayed my flight by at least 3 hours."
Pros: "Nothing"
Cons: "Delayed 3 hours !"
Pros: "It was on-time, left enough time to reach connections and my bag arrived."
Cons: "Flight was slightly delayed boarding in NYC but it wasn't a long delay and we left on time."
Pros: "Everything was really good"
Cons: "Some staff were very personable and some were the opposite."
Cons: "Staff needed assistance in folding stroller - whereas this has never been a concern on porter. - stroller was thrown on the floor at landing and retrieval."
Cons: "Slow and stupid some of passages"
Pros: "Spacious economy seats. Best Landing ever!"
Cons: "Offer a gluten free snack like nuts!"
Cons: "Better food pool"
Pros: "Flight was on time and inflight entertainment was very enjoyable"
Pros: "On point booking, no issues"
Cons: "Nothing!"
Cons: "The flight was delayed so I missed my connection, spending 6 hours in the Houston airport"
Pros: "Efficient and friendly. Good service and good entertainment."
Pros: "I tried to cancel my flight due to a 45 min transfer but I wasnt able to and to change it was more expensive than to buy a new ticket with another company"
Pros: "yes"
Cons: "the plane's seating"
Pros: "Comfortable airplane even in economy. All on time and good service."
Pros: "Lot of space nice flight professional crews"
Cons: "N/A"
Cons: "Started with waiting in the terminal, only way to get anything to eat is through United self checkout. Bought a veggie burger paid for it then told at the pick up counter they don’t have any. Need to track down a manager to get a refund. He says he issues me a refund but it never came through. Then on the flight WiFi isn’t working, no entertainment on a cross country flight of 6 hours. Not a word mentioned, no credit offered. Was offered credit by delta for the same issue on a flight half the length of time. Super uncomfortable seats. Also no current to charge devices. My friend moved up to a different seat that was empty to try to get power for her phone and told she needs to pay 160$ to sit in that seat even though the plane is half empty. Just really poor experience overall.."
Pros: "That I eventually made it home."
Cons: "Flight from Calgary to Denver delayed three and half hours. Informed of this delay thirty minutes before scheduled departure when our plane hadn’t even left Denver yet to head to Calgary. ( 2.5 hr flight) once finally made it to Denver was informed that we missed connecting flight to Boston. We were then informed since it’s for “weather” reasons earlier in the day that caused a sequence of delays they couldn’t accommodate us for hotel. We were given two “blankets” which were as thin as a sheet and each one bottle of water. Some other people around us received good voucherS. We did not. We walked around the airport for close to an hour looking for anyplace we could lay down and sleep. None were to be found. We tried to sleep on the floor but was so cold and uncomfortable I literally got sick to my stomach. Another fun thing added to mix. We were placed on another flight as 6 the next morning. After no sleeping at all we boarded our next flight Which was not a direct flight to Boston but would be from Denver to Newark then Newark to Boston. We were suppose to originally land in Boston at 0600 Monday. Instead we arrived at 1430 after getting zero sleep. My husband and I were also unable to sit together which was extra special for people around me because after not sleeping I continued to be sick to my stomach."
Cons: "Again United ugh! They took us to the gate where we had a 4 hour layover. We watched an emergency happening at the gate (not their fault) which caused delays at that gate. When it was getting close to the time for our flight and they were still boarding an earlier flight, I checked with them to see if ours would be delayed. They had changed the gate without making an announcement. We had to get ourselves to the new gate with barely time to spare. They never turned the seatbelt light off for the trip so we could not use the restroom"
Cons: "Temp was way too hot. Made for a long flight."
Cons: "DEN security line was long and slow"
Pros: "Friendly staff. Quick."
Cons: "Waiting 15 minutes before. Able to unload"
Pros: "GREAT crew members"
Cons: "n/a"
Pros: "Flight left on time and attendants friendly"
Pros: "nothing"
Pros: "It was a bit less expensive at first, but the charges added up quickly. My only complaint really is that the booking was through Air Canada and the flight was operated through United Airlines. It wasn’t a problem for me but if you only have a Visa debit card and want to pay for checked bags online, this is not possible to do online prior to checking in. You also can’t check in to your flight as you would normally, you get the last available seats and have to pay for any seat changes. All in all, I’d still book through Kayak but I’d make sure that the flight I booked was through the company that operates the flights. It’s will give you more options when checking in to the flight."
Cons: "I was put through a third party airline that had no control of the final booking procedure that I was used to. I could not choose seats or add checked luggage on my visa debit, I needed a credit card. This wasn’t a problem but it could pose problems for some people."
Cons: "Crew wasn’t that helpful."
Pros: "We arrive a half hour early."
Pros: "Ahead of schedule"
Cons: "Plane was hot. Light sweat almost whole flight"
Cons: "There was no in-flight entertainment option on this leg of my journey, which makes a four-hour flight seem long."
Pros: "EASY"
Pros: "Good service."
Cons: "Plane was too hot and very little room from the seat in front of me to my seat."
Pros: "Friendly flight attendant"
Cons: "Long walk to gate"
Cons: "Check in was a disaster!"
Cons: "Flights from SMF to ORD to IND included on board flight entertainment at no cost. Flight from IND to ORD it was included. However from ORD back to SMF there was a fee. For the amount of money paid for the flight and for someone on a tight budget, this was extremely disappointing."
Pros: "Smaller plane enhanced comfort"
Cons: "Did not use entertainment app"
Pros: "Leg room"
Cons: "Staff in main cabin was nasty"
Pros: "Nice staff"
Cons: "Little delay"
Cons: "Flight cancelled with no eta for replacement."
Pros: "Houston flight was really fast!! Can't complain at all"
Pros: "Nothing about 9 HOURS in an Airport is great! I walked from where I landed coming from Calgary, to terminal 2 Gate F 17 because that was where the flight to Lexington was to leave from. Then I got notice it was leaving from terminal 1 Gate B 24 so (I'm sure I walked a mile there) to get there. Waited for a number of hours checked my phone and found the departure was back again at terminal 1 Gate F 17!?!?! So I walked another mile back to where I started. At no point was I offered a drink or meal voucher for the 9 hour delay/inconvenience in my flight to Lexington ky. Suffice to say that I will NEVER go on any flight if I have to go back through this airport. I also have horrible knees, which all the walking did not help."
Cons: "I would like to say that as a person with a disability, there is not any support for help getting around. They have plenty of for lack of a better term "golf carts"; but no one utilizing them. Not that I am a world traveler; but this airport could take more than a page from Calgary international in terms of support to those with disabilities. I will NEVER and I do mean NEVER go through something like this again. I expected to be home in Lexington at 5:00pm and did NOT arrive until midnight.??!! This is in my opinion quite unacceptable! What a way to spend a hard earned vacation day! Thanks Luanne Steele"
Cons: "United Express (Skywest Airlines in the SFO area) is simply unreliable. This time the flight was 3 hours late. With United Express (Skywest), the only thing you can count on are cancellations and delays."
Pros: "Nothing"
Cons: "The fact that my wife and I were not able to check in at kiosk is a technology problem, and then we waited in line forever as United tried to deal with other large group of problem customers. Because if their bad service we missed cutoff, even though I had already checked In and we had no checked bags. We We were forced to pay for hotel our of our pocket, get another rental car, and change itinerary to have to go through Denver to get back to Chicago and arrive a full day later, causing havoc with work schedule and coverage for kids. Thumbs down United! I used to be 1K with you, this Is why I don't fly this airline often."
Pros: "Personnel were friendly and cooperative."
Cons: "Process for customs was not well explained (where/how to meet up with bags for customs process). We went through customs on the second leg of the flight with barely enough time to get through customs and then back through security at the Calgary airport. Our flight had been unilaterally changed by the airline due to too tight a connection but the new flight (much less convenient, had to get up at 3:00 am) was as bad or worse. We would have missed our connecting flight if it had not been delayed due to weather at our destination."
Pros: "Consistenty"
Cons: "Flying at the back of the plane is just not as nice of a trip."
Pros: "Nice and smooth. There was an issue with the plane but they transitioned us quickly and I was impressed that we were hardly delayed."
Cons: "None"
Pros: "Bigger plane more smooth ride the pizza was excellent"
Cons: "The running to the next plane in 15 min because of the delay the landing was hard"
Pros: "The attendant was very nice, professional and friendly. My flight was only an hour."
Pros: "Seating was very nice in Delta select, lots of leg room!!!"
Cons: "There were 3 flight attendants on this flight and two of the three were great. One however was the rudest woman I've ever met. Her favorite word was "no" and she talked down to everyone, including her fellow flight attendants. I really wish I had gotten her name but when I asked her, her response was, "why?" I was so fed yo with her I just said forget it and avoided her. I understand people have bad days but I have a feeling this was more of a personality issue. She acted better than everyone else. It really only takes one person to ruin the whole flight"
Cons: "Our seats and boarding passes were given to two other people! How can someone else board a plane with our names on the boarding passes?!"
Pros: "the customer service rep was very professional and helped us out."
Cons: "my girlfriend and I were removed from the plane. she had received troubling news from her family that kept stacking on, not to mention we were tired from traveling all day thanks to delays making us miss our flights. and when we gestured for an attendant to come by, light dark skin, facial hair, glasses. he had customer service come by and we reiterated the question if we decided we would like to get off the plane would it be possible to receive a voucher for the flight. but we told him that we were just trying to consider options and we were good to go, and the customer service told us that the attendant did not feel comfortable with us on the plane, and that my girlfriend reached out and touched him and he did not feel safe. we never even raised our hands our eye brows. they caused us all kinds of hell, we couldn't get another flight till 2210, they embarrassed and humiliated my girlfriend because she was crying. unacceptable."
Pros: "Everything"
Cons: "Nothing"
Pros: "Nothing"
Cons: "6 hour delay in SFO is apparently not unusual. Gate agent tells us that they will always bump that flight for other western regional airport since SMF doesn't have a curfew. United could care less and not transparent. And then they have the gull to tell us it was weather related. There was no bad weather anywhere in the western US that day! I tracked the plane backwards online and it never left Cali all day. United lies to shift blame away from their decision to screw all those on that flight. Advise: If you have this connection skip it, rent a car in SFO and drive to SMF. You will be to the good many hours."
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Pros: "As above"
Cons: "As above"
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