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8.0
Since I rented through Kayak the people at Hertz said they had no information about my rental. Even though I got the confirmation email FROM Hertz directly. They didn't have the van I rented and scrambled to put me in a Dodge Ram truck as a replacement. They did everything they could at Hertz and got me in a replacement vehicle but the communication between Hertz and Kayak was abysmal.Reviewed 17 Dec. 2022
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2.0
They didn’t have my reservation and charged me full rack ratesReviewed 31 Oct. 2022
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10.0
Very friendly and competent staff. The car was pretty old. Kind of hard to drive on Colorado streets sometimes.Reviewed 28 Oct. 2022
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6.0
I was upsold the on star access when signing, only to find out it wasn’t available when we looked over the car. I was told it would be removed, and not to worry about it. Then, they couldn’t pull up my agreement at the return to confirm the on star add on was removed. Was disappointed with the return. Very uneasy that it would get checked in.Reviewed 26 Sep. 2022
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8.0
Jonathan was very helpful in getting me into my rental and he was there when I returned my vehicle. Very professional. Explained everything I needed to know. However, I'm not sure about your charge of $222.00. Even though it is pending on my card, As of this date and time the charge is still pending. When will it be removed from mt Amex card?Reviewed 21 Sep. 2022
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2.0
As a Gold Member with Hertz, I had a confirmation that a vehicle was set for me to pick up. The Hertz representative at the counter mentioned they did not have any vehicles available even after I provided a confirmation. He mentioned that all their vehicles were reserved, that I should go to another rental agency to see if they have any available to rent. I am very, very, very disappointed with wasting my time and would never rent a vehicle from Hertz.Reviewed 3 Sep. 2022
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6.0
Pick up and drop off were good. The Nissan Armada wasn't very clean. Interm wipers didn't work. The gas cap was broken. The ride seemed like the vehicle needed new shocks. Possible, given the vehicle had 55,000+ miles. This was not a good value.Reviewed 30 Aug. 2022
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10.0
Our GMC YUKON DENALI was perfect. The staff was efficient, accommodating and friendly. Will use them again next year!Reviewed 29 Jun. 2022
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6.0
Store needed more staff.Reviewed 18 Jun. 2022
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8.0
Gas mileageReviewed 31 May 2022
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10.0
Cruise control did not seem to work and rear window washer did not flow or move.Reviewed 24 Mar. 2022
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2.0
Van broke down, then reported STOLON !! ArrestedReviewed 11 Mar. 2022
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