Book Hertz car rentals in Columbus

Reviews for Hertz in Columbus

Recent reviews

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friendly staff

8.0

AmazingReviewed 26 Mar. 2023

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10.0

Everyone in the office extremely friendly and helpful. Would rent from them again.Reviewed 16 Mar. 2022

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10.0

Pros:Helpful staff made a last-minute change easy.Reviewed 20 Nov. 2020

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2.0

Cons:I did not use my rental. It was cancelled with Hertz on 4/20/2020 due to Covid 19. I have yet to see my refund despite repeated promises from them. Then today I read that they are possibly applying for bankruptcy. Sorry to leave my comments/problem on this forum but I just could not sit through another call. You can call me at 317/340-5611 if you are able to help me with this problem. Thank you, Rhonda DenzioReviewed 22 May 2020

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6.0

Pros:Pickup was easy. Nice staff.Cons:The car was dirty when picked up. We usually receive a car that has been washed. They took extra money from us and we cant get an answer as to why. Been trying to get our money back for three days.Reviewed 5 Jun. 2019

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6.8

Cons:I booked with a third party online and it never mentioned about the 25 and younger fee so I was thinking we got that waived and didn’t have that chargedReviewed 30 Apr. 2018

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10.0

Hertz RatingPros:Loved how easy it was to pick up and drop off! Car was very clean and drove perfectly. Nothing bad to say at all!Reviewed 13 Feb. 2018

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8.0

Pros:Easy, convenient drop offReviewed 4 Oct. 2017

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8.0

mazda 3Pros:the turning and the gas conservationReviewed 7 Jul. 2017

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6.0

Hertz rentalPros:The car was nice and served our purpose for the trip.Cons:we had reserved a full size vehicle and when we went to pick it up they did not have one as someone did not return a car on time, so we settled for a mid size. They did give us a free tank of gas for our trouble and added a second driver for free as this normally has a steep charge. We also go hit with a large toll fee after the trip that was about $25.00 more than the actual tolls were as this is a fee they tack on to handle the tolls.Reviewed 11 Apr. 2017

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8.8

Nice car, good pricePros:The staff was friendly and helpful.Cons:If you use a debit card they pull your credit, beware of that. If you use an actual credit card they don't. This is really dumb I think.Reviewed 17 Mar. 2017

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4.0

Customer ServiceCons:I prepaid for a 4 day rental, first mistake. Due to family emergency our plans changed. Branch manager would not try to work with the situation, even change to a 1 day rental. If you prepay, no chance for a refund. One reason I prepaid was to hopefully have an easy in and out transaction. Nope, car was not ready for the scheduled pickup time. 25 min. wait. Was offered an upgrade that was ready, for additional charge. Luckily with the change in plans I didn't travel far. When I went to refill fuel before returning the car, the access panel to the fuel tank would not open. Called the Road Side Assistance #, who was very courteous (Billy) was told he would take care of fuel charges. Returned to the branch told them about the issue. It took 2 people to open access panel, 1 to hold the release, 1 to pry open panel. I was traveling alone. Was then told I needed to go fill it up. This location is very convenient for me, but I will never use them again. VERY POOR.Reviewed 7 Feb. 2017

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• Has the Hertz rental car policy in Columbus changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Columbus?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Columbus.

• How many car rental locations does Hertz have in Columbus?

  Hertz has 1 rental location in Columbus. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes