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Reviews for Hertz in Denton

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6.0

The location was a bit obscure. The staff was friendly and had it not been for their helpfulness my husband and I would not have made it in time to pick up the vehicle. Hertz NEEDS to correct it on their website. If you don’t then I’ll have to assume you DON’T care enough about customer satisfaction nor your employees because I expect they are constantly dealing with clients who are lost or need assistance getting to the location. Otherwise, the vehicle was a smooth ride, clean and ample space for long distance travel. Thank you!Reviewed 29 Oct. 2022

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1.9

I was not aware that Hertz requires a credit card to rent anything above car. So when I showed up the day before vacation I could not rent the mini van. So it was not a great start to vacation. Even when I called to verify my rental three days before Hertz said nothing about having a credit card that a debit card would not work. I will never use Hertz again. And will tell everyone that even though debit card which is linked to a checking account it doesn’t matter. Rental cars.com was no help either. What should have been simple and easy which I have done in the past was horrible stressful and I will go back to enterprise from now on directly. I may never use a third party vendor for rental again.Reviewed 30 Jul. 2021

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5.2

Pros:Drop-off was super easy. They let us use their lot to leave our car.Cons:They could have ensured the car they were giving had been properly cleaned. We received a car that had a plummet of cigarette smoke and with my wife having asthma that was hazardous.Reviewed 13 Oct. 2020

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10.0

Pros:Staff was friendly and quick. Checkin and checkout process easy.Reviewed 15 Feb. 2020

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10.0

Pros:Very easy, quick drop off. Pleasant staff.Reviewed 7 May 2019

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2.0

Cons:Didnt mention the additional 200 dollar required deposit. Had to open an escalated ticket to get the refund. The guy at the desk was no help at all.Reviewed 14 Jun. 2018

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4.8

Cons:The vehicle was so loud, I had to turn the radio's volume as high as it would go to hear it. I traveled for 12 hours in that state. It was an extremely unpleasant trip! I am now unsure if I should use Hertz in the future!Reviewed 18 Nov. 2016

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2.0

TerriblePros:NOTHINGCons:They gave my rental away at the last minute. I have never encountered this in my entire life. I let them know I wasn't sure what time I would be in, as it was an emergency situation, and that I would put a deposit down if need be. They said it was fine, as long as I was in before 5 my reservation would be held. I get there, ready to hit the road, and they said they gave it away (and they weren't very nice about it). I said it was fine, and that I'll take another vehicle, to which they replied "we don't have anymore vehicles." A car lot full of vehicles, and they couldn't hold mine, or give me another one? First and last time I use Herts, Enterprise saved the day again!Reviewed 10 Nov. 2016

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10.0

Pros:They were friendly.Reviewed 1 Sep. 2016

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• 7.0 /10Avis Car Rentals at Denton

• Has the Hertz rental car policy in Denton changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Denton?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Denton.

• How many car rental locations does Hertz have in Denton?

  Hertz has 1 rental location in Denton. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dallas/Fort Worth airport (DFW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth airport (DFW)?

  Yes