Book Hertz car rentals in Fairfax

Reviews for Hertz in Fairfax

Recent reviews

Traveler rating

Wonderful

0

Very good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

6.0

The staff were very friendly and accommodating but the car they had for me was way too small and definitely not in the class I rented. Hertz needs to reassess the classification given to cars that have recently gone through “updates.” A 2020 Ford Escape is NOT the same as a 2015 Ford Escape.Reviewed 28 Dec. 2021

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2.0

Hertz called me 9 hours before I was supposed to pick up my car to tell me they had overbooked by 200 cars and were unable to honor my reservation. There was no attempt by Hertz to resolve the huge problem they had just created for me, I was on my own. Fortunately, their competitor Avis took a same day reservation and provided me with a car that afternoon.Reviewed 24 Dec. 2021

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1.9

I been renting cars for long time I never had this poor experience before, that's shameReviewed 21 Sep. 2021

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8.0

Cons:Professional and nice.. just cleanliness was the issue.. the truck was full of someone stuffReviewed 9 Jun. 2021

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8.0

Cons:Vehicle was very dirty inside.Reviewed 4 Mar. 2021

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8.0

Pros:The vehicle we picked up was bigger than advertised. That was a pleasant surprise.Cons:This location is inside a hotel. There was no way of knowing that. There are no signs outside or notes on the website that tell you that.Reviewed 25 Aug. 2019

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2.0

Cons:We were very upset over our experience with Hertz, and doubt if we will use them again. We booked on line and there was no reference to having to show our passports to get the vehicle. When we arrived to pick it up we were told they wouldn't release the vehicle unless we had our passports. We had our driver's licences with us. When we asked could we return within the hour with the passports, we were told they closed at 12 noon, and there would be no time. So we cancelled our rental and rang the company to explain our predicament, and asked that the cancellation fee be waived, which we hope has taken place. We subsequently booked with Enterprise, who did not need to see our passports. There was nothing on line to indicate with Hertz that we needed to show our passports. This was a very negative experience for us!Reviewed 24 Sep. 2017

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10.0

Super!!!Pros:Service Car CostCons:NothingReviewed 26 Jul. 2017

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2.0

Disgusting condition of carPros:Everyone was very polite though not accommodating.Cons:The minivan that was waiting for me to pick up was in disgusting condition. Filth on all the seats and even gum (among other things) ground into the console panel. Stains, Soda and stickiness were on all the seats. I asked for a different car, and was told by the acting manager and the regional manager that there was no other car available for at least 24 hours. While I was told that I would receive a substantial discount if we still took the car, it was just a promise and no amount was given. Given the condition of the car, I refused the contract and ended up renting at another car rental company where the experience was 100 % satisfactory. I will never rent from hertz again.Reviewed 5 Jan. 2017

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More

• 7.3 /10Enterprise Rent-A-Car Car Rentals at Fairfax
• 7.0 /10Budget Car Rentals at Fairfax

• Has the Hertz rental car policy in Fairfax changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Fairfax?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Fairfax.

• How many car rental locations does Hertz have in Fairfax?

  Hertz has 1 rental location in Fairfax. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car rental location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes