Find reviews that mention:
10.0
There are only 2 attendant people. I hd to wait some time while the 2 guys were trying to service at the desk, go to the vack of the building, come back, get cars, etc.Reviewed 16 Mar. 2023
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2.0
Did not have a car for me. They couldn't honor my reservation.Reviewed 8 Mar. 2023
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2.0
Horrible customer service- walked out with no car even though made reservation two weeks earlierReviewed 14 Sep. 2022
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10.0
Very friendly staffReviewed 17 Aug. 2022
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2.0
Super long pick up linesReviewed 3 Aug. 2022
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2.0
they overbooked cars. many people included myself were turned away despite the fact we had reservations.Reviewed 8 Jul. 2022
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2.0
They ran out of rentals by the time my reservation started, and I had to wait 2+ hours for another rental to be returned and cleaned to be given to me. It was not the vehicle size I reserved, but by that time I didn’t care, I just needed any car. There were 3 other people who arrived after I did, they likely had to wait longer for their cars. Would not rent from this location againReviewed 1 Jul. 2022
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10.0
Like: I reserved a "Large SUV" and a 2022 Toyota Highlander (7 seater) was provided. Very pleased with the vehicle as well as the rental process. Pickup was upper Manhattan (near GW briidge) and drop-off was LGA after a few days and few hundred miles to upstate NY. The only hiccup was that we arrived later than our reserved pickup time but the vehicle still wasn't ready. I think it is a short-staffed location with one person processing all rentals, cleaning and moving the vehicles, etc so I don't blame her. She was working hard and the rental turned out to be great as well as a substantial cost savings vice direct booking. Hope this helps, thank you.Reviewed 29 Jun. 2022
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4.0
How tourists should rent a car? They need credit card, but not everyone have it. If its local people,okey, but imma touristReviewed 24 May 2022
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10.0
All goodReviewed 17 May 2022
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2.0
If your late for pickup, they rent your care to someone else. Do not get stuck in the subway! Other customers were waiting around, hoping cars would be returning. This is not an honest business. I will never try to rent from the Inwood Hertz.Reviewed 7 May 2022
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2.0
After getting there they said they dont have car available.Reviewed 30 Apr. 2022
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