Book Hertz car rentals in Fort Wayne

Fort Wayne, IN, United States
23 Sep — 30 Sep
Fort Wayne, IN, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Fort Wayne

Overall Rating6.0 GoodBased on 32 reviews
Cleanliness
6.2
Comfort
5.6
Overall
6.0
Pick-up/Drop-off
6.1
Value for money
6.0

Recent reviews

Traveler rating
5
2
0
5
0
Find reviews that mention:
10.0
Pros:Friendly and helpful staff.Cons:More clarity on drop off, where specifically to park, etc.Reviewed 11 Jan. 2021
review fromkayak
3.6
Pros:staff was rude and very not helpful and nastyCons:price and customer serviceReviewed 28 Sep. 2020
review fromkayak
2.0
Pros:Received a call the morning of my rental telling me they over booked and I had no car. Did get a refund, but had no car…. AwfulCons:Follow through with my reservation or help me find other accommodations if you cancel day of!Reviewed 3 Jul. 2021
review fromkayak
2.0
Pros:The agent was wonderful but there was a long lineCons:I made a reservation for a car pickup at the airport but when I got there, I was told that my pickup was six miles away. Thank God the agent was able to find me a carReviewed 11 Jun. 2019
review fromkayak
2.8
Had to fight with them for hours. They changed my husbands gold cardCons:They stole my husbands gold card number and gave it to some one else that day. We wanted to pick the car up at the airport and it was changed to the Coliseum. The day before, he changed by phone back to the airport and they changed it again. Once at the airport they wouldn't help us. So my husband spent 1.5 hours on and off of the phone to get it corrected. Every time they said it was we still did't have a car. We proved the card number had been his number since 1998 and just the day of the rental they had given it to some one else. They would not change it back. We had to pay 44 dollars for a car to get the car and it took a huge chunk out of our day. They then told us we could return it to the airport with no extra charge, but the told us there would be and added fee. We had to fight that too.Reviewed 15 Jun. 2017
review fromkayak
2.0
Pros:over all, excellent, the car was fine.Cons:Now, since asked what I did not like, the guy behind the counter at Hertz. A not at all a pleasant person. I am a smoker, and had I been forewarned, he claims its posted every where that the cars are smoke free, I would not have smoked. Was charged, I think, too much. but I paid it non the less. . anyway, will never recommend them. I did see the no smoking sticker around the center of the windshield, on my way back from my trip.. You guys did a good job of getting me a good deal. Hertz, and their employee, however not so much.. I assume the guy must own the place. Have no problem paying a cleaning fee, just seems a bit muchReviewed 28 Jun. 2017
review fromkayak
2.0
COMPLETE FAILURECons:I arrived to retrieve my rental. I gave the customer service rep my reservation and a copy of my insurance cards. I was then told he needed a $200 deposit on the car. I offered the very same card I purchased the rental with. He would not accept it. I told him I could give him $200 cash if that was better. He wouldn't accept that either. I brought my mother's card in, who was sitting in her car, and he wouldn't accept that either. As I should have been leaving town, I was trying to find another rental on a Friday morning for the weekend. Kayak had no problem taking the money from my account immediately. Hertz had no problem taking the money from Kayak. HOWEVER, NO ONE wanted to help me get the rental I already paid for, refund my money, or pick up the phone. I am 40 years old with a clean driving record, current insurance, and the required $200, there is no reason I shouldn't have been able to get the rental. I got to my destination with 10 minutes to spare as opposed to the hour and a half I had planned. This whole situation was poorly handled and customer service is a loss on both these companies.Reviewed 8 May 2017
review fromkayak
8.0
GoodPros:Good gas mileage of car.Cons:Car was not ready at time of pick up, causing me to wait 20-30 extra minutes. Another vehicle was ready, however, was not the size of car I had reserved. It was smaller. Employees had to clean out the car I rented.Reviewed 16 Oct. 2018
review fromkayak
10.0
Loved itPros:Service was great and picking up and doing of the car was a smooth experience. The car was clean and exactly what I needed for my trip. I would certainly rent a car from Hertz again.Reviewed 27 May 2017
review fromkayak
10.0
Pros:Convenience, rental representative (very busy solo effort and patient), price for the season. Much better overall experience and price than Enterprise/National rental. 👍👍Cons:Unlimited miles with unlimited gas (lol).Reviewed 7 Jun. 2021
review fromkayak
10.0
Pros:Rental representative last Thursday was very professional and patient. 😊😊😊Reviewed 7 Jun. 2021
review fromkayak
10.0
Pros:Rental representative last Thursday morning was superb😊Reviewed 7 Jun. 2021
review fromkayak

Where can I find Hertz car rentals in Fort Wayne?

3801 W. Ferguson Road, Hertz car rentals

Address

3801 W. Ferguson Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 260 747 6108

Address

725 West Coliseum Blvd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 260 373 1113

Good to know

Most popular location

725 West Coliseum Blvd

Most popular car type

Supplier choice

Top tips for renting a car from Hertz in Fort Wayne

  • Supplier choice rental cars from Hertz in Fort Wayne are around 43% cheaper than other car types, on average

FAQs about renting a car from Hertz in Fort Wayne

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Fort Wayne.

  • Hertz has 2 rental locations in Fort Wayne. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes