Book Hertz car rentals in Kalamazoo

Kalamazoo, MI, United States
2 Nov — 9 Nov
Same drop-off
Kalamazoo, MI, United States
Tue 2/11
Noon
Tue 9/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Kalamazoo

Overall Rating7.7 GoodBased on 40 reviews
Cleanliness
7.8
Comfort
7.6
Overall
7.7
Pick-up/Drop-off
7.6
Value for money
7.7

Recent reviews

Traveler rating
12
5
2
3
0
Find reviews that mention:
6.0
Pros:The car drove smoothly.Cons:We were already on our way to pick up the car at one location when we received a call that that location was closed and we had to pick up at a different one that was farther away. We should have been notified much sooner, as we were needing to get on the road for our trip. At this new location, the Kalamazoo airport, they only had one person working and it was "here. here's your keys." We quickly that the car had not been cleaned between rentals, as there were crumbs in the car, dust on the dashboard, two bags of chips in the glove compartment, and the WORST part was that it was very obvious whoever rented it last had smoked something in the car. It STUNK. We did not have time to return to the airport to see about a different car, as we were already behind schedule with having to pick up at a different location, and need to get on the road to make it to our appointment in another state. We also didn't have an employee walk around the car with us, checking it out, so we were concerned we would be charged for the nick in the windshield or other scratches and dents that we noticed right away. What could have been done better? Having more than one person working at the rental counter, having the car cleaned (especially when it STUNK) and finding out we needed to go to a different location sooner. Finding out ten to fifteen minutes before pick up, when you've already left home, is not good enough.Reviewed 28 Mar. 2021
review fromkayak
4.0
Cons:The van was dirty when I picked it up, both inside and outside. I found a used water bottle in the door compartment. I swept hair bands and metal screws and dirt off the floor of the cargo area. The side cargo door rattled the entire time. Because the door did not close properly, the van was cold even when the heater was running full blast. The clerk had told me the vans had been used hard by Amazon. I expected a better vehicle than I received.Reviewed 15 Mar. 2021
review fromkayak
6.8
Pros:Nice car, easy check in and out process.Cons:I tried to change my drop off location to the airport from an offsite location about a 10 minute drive away so I didn't have to find a cab at 5AM. I had to call the hotline twice because I kept getting transferred to the wrong department. I finally spoke with someone who quoted me $200 additional to my rental to change the drop off location at the exact same date and time to the airport. That was the cost of another week's rental. I repeated the information just to be sure it was accurate and they said yes. That is ridiculous.Reviewed 4 Aug. 2017
review fromkayak
8.8
Pros:The pick up was simple and the drop off was as easy as parking and putting the keys in the lock box. The car was very clean and it got the job done.Cons:Perhaps I should have read all the fine print before deciding to rent the car, but the $200 hold on my card was unexpected. It returned to my account the day I dropped it off, but it caused a cash flow issue and I had to put off writing a check because of it.Reviewed 6 Mar. 2017
review fromkayak
8.4
Staff was wonderful!!! Thanks LizPros:Liked the great and fast customer serviceCons:Didn t like that kayak allows over booking putting the hertz staff in a stressful situationReviewed 22 May 2017
review fromkayak
8.4
Pros:AZO is a small airport, i.e. no shuttle needed which is good.Cons:It was difficult to find the Hertz cars in the dark, so I had to go back to the rental office and a Hertz colleague showed me the position at the parking lot. Maybe it would be a good idea to have the Hertz signs higher up at the parking lot.Reviewed 30 Nov. 2016
review fromkayak
10.0
Pros:Vehicle and his size, comfort etc.Cons:NothingReviewed 14 Feb. 2018
review fromkayak
2.0
Bad timing?Cons:No rental available when I arrived, no phone call to give me a heads up. Sounds like it's just a busy season? Regardless, I can't really give a ratingReviewed 28 Aug. 2017
review fromkayak
4.0
Anybody Home?Cons:Arrived at the airport on time. No one at the desk for at least 20 min. 9:30pm so was in the process of canceling and switching to Avis when he finally showed up. He left the airport to get something to eat......when he knew the flight was arriving. Not a smart move.Reviewed 3 Apr. 2017
review fromkayak
10.0
Pros:Sirius radio, smooth and quiet ride. All in all, loved the ride and options in the vehicle.Cons:navigation of siriusxm radio from the steering wheel,Reviewed 9 Apr. 2018
review fromkayak
8.4
Pros:The pick and drop off were easy and effortlessCons:I used a car from Florida, so when I used it in the winter in Michigan, the wiper fluid was unusable because it was frozen. I think thorough consideration of environment should be consideration with all aspects of the vehicleReviewed 6 Mar. 2019
review fromkayak
8.0
Nice car...pick-up could have been quickerPros:The car was very niceCons:The Hertz office had only one person checking cars in an out, so the wait and the actual check--out once I got to the desk seemed to take a long time.Reviewed 4 Mar. 2017
review fromkayak

Where can I find Hertz car rentals in Kalamazoo?

5239 Portage Rd Office P, Hertz car rentals

Address

5239 Portage Rd Office P

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday12:00 - 16:00
Sunday09:00 - 13:00

Phone

+1 269 382 4903

Address

3621 Stadium Dr

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00

Phone

+1 269 372 0495

Good to know

Most popular location

5239 Portage Rd Office P

Most popular car type

Economy

Top tips for renting a car from Hertz in Kalamazoo

  • Economy rental cars from Hertz in Kalamazoo are around 22% cheaper than other car types, on average

FAQs about renting a car from Hertz in Kalamazoo

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Kalamazoo.

  • Hertz has 2 rental locations in Kalamazoo. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes