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10.0
Hertz in Lakewood was awesome- super friendly and quick in/out. Drop off was even easier and quicker. 10/10 will rent from them again.Reviewed 28 Sep. 2022
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10.0
They were very pleasant and helpful. We wanted an economy care, but none was available. They gave us a better car for the same price and we were very happy.Reviewed 30 Aug. 2022
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8.0
Takes a little on her than expected when you arrive to get your carReviewed 8 May 2022
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10.0
Using Kayak/Priceline sucked. They let me book a car at a location that wasn't available. I spent a lot of time on the phone with Hertz, and they helped me. I WILL NOT make the mistake of using Kayak again.Reviewed 22 Apr. 2022
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8.0
The car was good, but the key fob was weak. Otherwise it was good.Reviewed 16 Apr. 2022
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10.0
This Hertz location has exceptionally helpful staff. They really like to solve problems and make things go smoothly for their customers.Reviewed 14 Sep. 2021
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10.0
Pros:all good. no hassles checking out or in. car ran great. no other issues.Cons:n/a. all good.Reviewed 15 May 2021
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2.4
Cons:They have double charged me. Hertz has a sleazy way of making it seem like you pay one thing but then they charge you much more later. I will not be renting through kayak again because this is a shady practice y'all are linking users up for.Reviewed 21 Oct. 2020
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10.0
Pros:Well I forgot her name, but the Landry was great. Made it quick and painless. The car was perfect for my trip and couldn’t have been happier. Thanks.Cons:Everything was greatReviewed 16 Oct. 2020
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5.6
Cons:The pickup location was not even open at the time I was supposed to pick up my vehicle. Then I had to drive another 45 miles to the airport to pick up an alternative vehicle. Website information is not accurate and very poor overall experience.Reviewed 28 Jun. 2020
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7.6
Pros:Staff was friendly, price was good for what I ended up with.Cons:The woman working the counter when I picked up was alone and super overwhelmed with how busy it was. She was incredibly nice, and also apologetic, but it was clear there isn’t really a system for ensuring cars are prepared for renters. Everyone had to wait a long time (an hour or so).Reviewed 30 Sep. 2019
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2.0
Cons:Booked for Saturday pick up and location was closed. Unable to complete car rental.Reviewed 23 Sep. 2019
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