Book Hertz car rentals in Laurel

Laurel, MD, United States
4 Oct — 11 Oct
Laurel, MD, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Laurel

Overall Rating5.3 OkayBased on 13 reviews
Cleanliness
5.5
Comfort
6.4
Overall
5.3
Pick-up/Drop-off
4.1
Value for money
6.3

Recent reviews

Traveler rating
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Find reviews that mention:
5.2
Awful locationPros:The van was fine for the money, no frills at all.Cons:This location is awful. It's in a strip mall and it looks like it use to be a Cricket store. They service and clean their cars in the parking lot of this strip mall. When I arrived, there was only 2 people in front of me and it still took 45 minutes to be seen, because the 1 person working kept on answering her phone. Given the chance to rent a more expensive car at a better location, I'd probably take it next time. Also the car was not washed, but they said I could run it through a car wash and bring them a receipt, because I have nothing better to do apparently.Reviewed 13 Jul. 2017
review fromkayak
4.0
Cons:Clean carReviewed 23 Feb. 2021
review fromkayak
2.0
Cons:They could check the condition of the vehicle before they rent it. My vehicle had 2 bald tires on the front and I was driving to Florida had to delay my trip until the next day because had to wait for 2 new tires to be installed. Started my trip driving in a snow storm tried to get out the day before. Windshield washer fluid was empty doesn't work so well driving in a snow storm.Reviewed 27 Feb. 2021
review fromkayak
4.4
Don't believe what they tell you on the phone line.Pros:Car was nice and clean, decent shape, had obviously been in some scrapes before.Cons:Called Hertz help line two times to verify that I wouldn't be charged an underage fee, as they said when I made the rental. Was charged 32 extra a day, which was more than the rental cost, despite two different people saying I wouldn't be. Not sure if both of the online reps were confused, but I'd really like that 130 bucks back, because I wasn't charged until I went to go pick up the car, AKA when it was too late to find another rental. Rather poor way to do business, overall would recommend renting from them as long as you're over 25, just be wary that they might not be telling you the truth about charges.Reviewed 20 Jul. 2017
review fromkayak
7.2
Pros:The staff was helpful and efficient.Cons:The rental car was not cleaned well inside or outside.Reviewed 17 Sep. 2020
review fromkayak
2.0
Pros:Fast pick up and drop offCons:Need lock box for night return. Cannot return the car after hours. Car was dirty with cow shit. They have to clean the car after moving dirt.Reviewed 9 Apr. 2021
review fromkayak
2.4
Pros:Nothing. From customer service to the actual car. Terrible.Cons:The rep repeatedly threatened my arrest if my husband drove the rental after I told her I’d be the only driver. The store was covered in signs warning to not smoke weed in their cars. The car was dirty on the inside and outside. Worst rental I’ve ever had.Reviewed 22 May 2019
review fromkayak
8.0
Pros:Over all I liked itCons:Liked itReviewed 13 Apr. 2017
review fromkayak
8.0
Pros:GOOD PEOPLE SKILLSCons:Slow computers and length of time for getting the car. Also we didn't get the car model we wanted but did get a compact car.Reviewed 25 May 2017
review fromkayak
7.2
Pros:Accidentally tried to charge me for not bringing the vehicle back on a full tank, but rep was looking at the wrong gauge.Cons:No night dropoff.Reviewed 8 Nov. 2016
review fromkayak
7.6
Good variety of cars, office not greatPros:Car was good value for price. Booked a Ford fiesta which was perfect size for me.Cons:However, the whole agency is a bit slow and there are a lot of mechanics sitting around. The office where customers are served is very inconvenient as we need to wait outside and get called inside one by one. Pretty inefficientReviewed 25 Aug. 2018
review fromkayak
4.8
Extremely Dirty VANPros:The ladies at the front desk were amazing, very cordial and helpful. VAN was very comfortable on the road.Cons:The VAN was a garbage pit. Dirty inside and outside (stained seats and floors, sticky windows, smelled like pee, dust and ashes everywhere, smashed bugs everywhere in the outside). Also, they were two hours late... I scheduled for 4 PM but didn't get the vehicle until 6 pm.Reviewed 9 May 2017
review fromkayak

Other suppliers in Laurel scored

Where can I find Hertz car rentals in Laurel?

14705 Us 1, Hertz car rentals

Address

14705 Us 1

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 301 317 3601

Good to know

Most popular location

14705 Us 1

FAQs about renting a car from Hertz in Laurel

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Hertz has 1 rental location in Laurel. Take a look at our Hertz rental location map to find the best rental cars near you.

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