Book Hertz car rentals at Madrid Barajas Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

4

6.0

The car was great, the problem was when I went to pick up the car, I came at 420 for my 5 o’clock appointment. Rather than giving me the car, I had to come back at 5. The other person who had the car was 20 minutes late. There has to be a better system. And I got the original car that was sitting in the lot.Reviewed 12 Mar. 2023

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10.0

No a thingReviewed 12 Mar. 2023

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8.0

Le temps d’attente au moment du check in était un peu long mais la voiture était prête et propre. La voiture était neuve et confortable. A l’inverse, le check out était rapide.Reviewed 27 Oct. 2022

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2.0

300 euros for 3 days of insurance coverage only for collision damage towards the car? not even personal insurance or insurance to pay for the damage of another car? I'm never renting here again that's for sure. And I will make sure nobody I know does it neither. It was for a Volvo, not BMW or Mercedes, WTFReviewed 16 Aug. 2022

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6.0

Office is far from main terminal, a longer than expected walk. Staff were ok but the auto was not as expected from booking photos. The first auto had a problem, had to be returned, and had to wait almost an hour to get the replacement vehicleReviewed 8 Aug. 2022

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4.0

La experiencia para recoger el coche pésima. Pusieron muchos problemas. Había seleccionado un modelo grande y no informaron que hacían falta 2 tarjetas de crédito en vez de una como ponía en la descripción lo que me parece no solo un abuso sino una estafa. Me quedé colgada y me ofrecieron otro vehículo mas pequeño y al no tener mas tiempo tuve que aceptar. Alquile un coche de 5 plazas grande y me dieron uno de 4 plazas, lo que supuso que un compañero viajase incómodo mas de cinco horas. Por no hablar que si te pasas 2 horas te cobran el dia entero, en vez de las horas extra aunque avises con antelación. Un abuso, caro y mal gestionado.Reviewed 11 Jul. 2022

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8.0

Hertz was not familiar with the insurance that was sold to me via kayakReviewed 25 Jun. 2022

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2.0

I should have filmed the car before driving, they said we scratched the door handle and they charged us more than 200 euros.Reviewed 25 Jun. 2022

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2.0

Hertz is suggesting there was damage on the vehicle upon return. I have pictures of the entire vehicle at drop off and there is ZERO damage. I would really appreciate some help from Kayak resolving this issues. I will dispute this charge and take legal action against Hertz if need be. I can provide all the pictures showing no damage.Reviewed 19 Jun. 2022

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10.0

Good car, it was bright new. At Hertz they try to sell insurance for the same price of the rental, at the end we go with the basic insurance included, make sure to take pictures of the car before leaving and videos if necessary. When I returned the car I asked the employee to check the car with me and he did it. It was a pleasant experience we can’t say the same of GoldCar, last year we booked with them and it was such a pain!!. We recommend Hertz.Reviewed 29 May 2022

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2.0

Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.Reviewed 21 Dec. 2021

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5.2

Cons:Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!Reviewed 2 Aug. 2020

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• How much does it cost to rent a car from Hertz at Madrid Barajas Airport?

  On average a rental car from Hertz at Madrid Barajas Airport costs C$ 27 per day.

• What is the most popular rental car from Hertz at Madrid Barajas Airport?

  Compact (Peugeot 2008 or similar) is the most frequently booked rental car type from Hertz at Madrid Barajas Airport.

• Where can I find Hertz car rentals at Madrid Barajas Airport?

  Terminals 1 And 4 is the closest Hertz rental location to Madrid Barajas Airport. The telephone number for this location is +34 902 30 52 30.

• Does Hertz offer shuttle or airport pick-up services from Madrid Barajas Airport (MAD)?

  Yes