Find reviews that mention:
9.2
Pros:The light skin guy working there does an amazing job! He has like a little curls afro. However outside of him it’s a big drop off when it comes to service. He’s amazing!Cons:I had to drive to the account for my rental only to be told that they didn’t have a car for me. That has to be fix.Reviewed 15 Sep. 2020
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10.0
Pros:yesCons:You get what you asked for and the staff is excellent.Reviewed 14 May 2019
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10.0
Pros:They were awesome and took care of every need.Cons:Nothing they were great.Reviewed 20 Apr. 2019
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6.0
NO CARS AVAILABLE!Pros:Once the regional manager took action, the rest of the process was pretty much flawless. But of course it should never have come to that.Cons:Arrived and no cars were available, and with no advance notice. I was not the only one, either. I was offered no options whatsoever until I involved a regional manager, after which they were finally able to pick up a car from another location, after a delay.Reviewed 13 Sep. 2018
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2.0
Cons:Car wasn't availableReviewed 17 Aug. 2018
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2.0
Cons:Two blocks from the office to pick the car up, got a call that they did not have a car for me!!Reviewed 21 Jul. 2018
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2.0
Cons:The car I reserved was not available when I arrived. Kind of useless to make a reservation.Reviewed 16 Feb. 2018
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10.0
Great servicePros:All the people working there were friendly and very helpful.Reviewed 26 Jul. 2017
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10.0
Great Experience!Pros:Ease of rental and good value for the price.Cons:All was well.Reviewed 25 Jul. 2017
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4.0
Hidden suprises!Pros:Good selection of vehicles. Staff not forthcoming with much info - example website appeard to say return car at specific time. Had I returned car as website indicated, I would have been charged an additional day. After several confusing answers the gal finally admitted car needed to be returned no later than 8am so we wouldnt be charged. Note to self, do your research and do NOT assume anything with them or else be prepared to be surprised when you get your final statement! Do not plan on using this Hertz again.Reviewed 21 Jun. 2017
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8.0
Good deal!Pros:Quick n budget friendlyCons:Car was dirty, was told to come back and someone would clean it out, was still in same conditionReviewed 1 May 2017
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3.2
Pros:Free upgradeCons:One person working. Got there at 9am and checked out at 10am. lady before me was waiting on the only person to clean her car, which she had paid for days ago. The car I rented started having Engine issues not even a mile down the road. I returned it and got a free upgrade to a Jeep. I was in a hurry and had to take the car dirty since I didn't have time to wait another hour for her to vacuume the car. Never renting from Hertz again.Reviewed 20 Mar. 2017
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