8.0
Service was good on both ends. Mixed on the car itself. I got a great deal and a better car than expected (Rav4 when I paid for a Ford Focus or equivalent). However, it was a car someone had smoked in previously. You can't get that smell out and while it wasn't overpowering and didn't ruin my vacation, it was inescapable whenever I drove even with the windows down. You should just take cars like that out of circulation.Reviewed 31 Jul. 2022
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8.0
everything was fineReviewed 1 Nov. 2021
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1.9
They still haven't checked me out after returning the car 3 days ago. This is terribleReviewed 30 Jul. 2021
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6.0
Cons:Engine light came on day two and because most Hertz locations are closed or have modified hours, I stuck with car that had something wrong with it. Then, they over charge me for rental.Reviewed 5 May 2021
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5.6
Pros:Drop off super easy and fastCons:Car reeked of cigarette smoke, long time waiting for it to be ready at pick upReviewed 6 Jan. 2020
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9.2
Pros:Pickup was very pleasant - seemless.Reviewed 6 Aug. 2018
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6.8
Car was not sufficiently cleaned and gas tank was on a quarter tank.Pros:Hertz representative was courteous and knowledgeable.Cons:The car was not fully cleaned or fueled. I had to wait 10-15 minutes for them to fuel the tank.Reviewed 26 Jan. 2018
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4.0
Address wrongPros:The address of the Hertz location is wrong. They moved 6 months ago. The new location does not have running water, therefore, they don’t wash their cars. Plan on getting a car in need of a wash.Reviewed 15 Oct. 2017
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7.6
Car was new, experience not greatPros:The car was new and cleanCons:The pickup location was dirty/messy, and the associate working at the desk was pushy to purchase extras.Reviewed 21 Aug. 2017
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2.0
Pros:The modelCons:It cost more than it should have, plus I didn't have enough room on my credit card to rent it.Reviewed 20 Jun. 2017
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8.0
Loved the carPros:The car ran well & no problem.Cons:It took to long to sign off on the carReviewed 9 Jun. 2017
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9.6
Great affordable rentalPros:Pick up and drop off to Dedham wasn't hard. Staff wasfriendly and helpful and there was no wait time. Very good value for money.Cons:Nothing.Reviewed 6 Jun. 2017
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