Book Hertz car rentals in Plano

Reviews for Hertz in Plano

Recent reviews

Traveler rating

Wonderful

1

Very good

3

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

6.0

Waited an hour for a car. Crew friendly.Reviewed 13 May 2023

review from

2.0

they did not have the class of SUV i reserved weeks earlier. And a rental several weeks earlier didi not have the car teady for an hour. Kayak did not have any place in yhe app yo let me put my discount program for the Hertz rental which provides benefits and it does not let me add my Hertz account. Both of these had to be done at the counter and took alot of time.Reviewed 18 Apr. 2023

review from

8.0

my kayak booking was not good as it did not allow me to add my gold number. my hertz pickup tried to use my credit card on my gold account instead of the amex I used in the booking so we had to cancel and start over at the hertz store.Reviewed 28 Mar. 2023

review from

2.0

EVEN THOUGH I HAD A CONFIRMATION OF MY CAR RENTAL WHICH WAS LOWER THRU KAYAK THAN HERTZ, I ARRIVED TO PICK UP MY CAR AND THEY STATED THAT THEY DID NOT HAVE ANY AT THAT LOCATION. THE PERSON AT THE COUNTER CALLED (NOT SURE WHO) AND STATED THAT HERTZ AT ANOTHER LOCATION WOULD RENT THE CAR TO ME ONLY IF I AGREED TO PAY $300 MORE THAN THE ECONOMIC CAR CONFIRMATION. TRULY FRAUD...Reviewed 29 Oct. 2022

review from

2.0

They never had a car for me. Called me the night before when it was too late to get another one.Reviewed 17 Sep. 2022

review from

2.0

Multi trip planned in advance. Hertz did not have a car available for me in Plano, Tx so I was left scrambling to find transportation.Reviewed 29 Oct. 2021

review from

3.9

They deliver me a car with the plate expired.Reviewed 17 Aug. 2021

review from

8.0

Cons:Inside of front window could have been cleanerReviewed 3 Jun. 2021

review from

2.0

Cons:They didn’t have a car and I lost my flights as there was no single car in whole dallas area on my date.Reviewed 15 May 2021

review from

10.0

Pros:Everyone was super friendly and helpful!Reviewed 30 Mar. 2021

review from

8.0

Pros:Everybody was helpful and the service was profesCons:I did have to drive far to east plano even though my orginal place i was supposed to pick it up was closed and had to be changed at the last moment but everything was good just wished they would've have called me earlier on or a day before I pick up the instead the day of because I had to rush getting thereReviewed 16 Mar. 2021

review from

4.0

Pros:Customer service was helpful. However it took asking for a supervisor to assist me. They did compete me for their mistake.Cons:We reserved and prepaid for our car a month in advance. Got a call the day before we were supposed to go pickup the car (5 min before they closed for the day) to tell us that they didn’t have a car for us, but to call back tomorrow morning at 8 am. Long story short, after 3 hours of calling and begging we were able to get a car at a different location. I was told to just cancel the reservation and try again. Called the hertz corporate office and spoke to their customer service and a supervisor and they finally found us a car. In the end it worked out but it was a very stressful day We picked up the car at 5pm ( we were supposed to pick it up at 12) and left for our trip.Reviewed 12 Mar. 2021

review from

More

• 5.4 /10Enterprise Rent-A-Car Car Rentals at Plano
• 6.9 /10Budget Car Rentals at Plano

• Has the Hertz rental car policy in Plano changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Plano?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Plano.

• How many car rental locations does Hertz have in Plano?

  Hertz has 2 rental locations in Plano. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dallas/Fort Worth airport (DFW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth airport (DFW)?

  Yes