Book Hertz car rentals in Rapid City

Rapid City, SD, United States
30 Sep — 7 Oct
Rapid City, SD, United States
Thu 30/9
Noon
Thu 7/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rapid City

Overall Rating7.9 GoodBased on 38 reviews
Cleanliness
8.2
Comfort
8.5
Overall
7.7
Pick-up/Drop-off
7.8
Value for money
7.6

Recent reviews

Traveler rating
15
3
1
2
0
Find reviews that mention:
10.0
Excellent servicePros:Ease of renting and friendly customer service. Very easy to drop off in Phoenix and free shuttle to terminal.Reviewed 20 Dec. 2016
review fromkayak
9.6
Pros:Kale, the RAP airport, was awesome!Reviewed 26 Jul. 2020
review fromkayak
9.2
Pros:Short line even without standing in Gold line. Low mileage modern car as upgrade when compact sedan not available. Simple return process too.Cons:Chevy Malibu upgrade when compact sedan not available was acceptable (no other sedans available). Just not my preferred brand/model.Reviewed 23 Aug. 2020
review fromkayak
10.0
Pros:The staff was friendly and the pick up was quick and easy. When we got to the car we found they gave us an upgrade for no extra cost. Must have been what they had available at the time.Cons:Everything went smoothly. The price was higher than we would have preferred, but that was because we picked up in Rapid City and dropped off in Sioux Falls. The price was lower through Kayak than directly with Hertz. It couldn't have been easier though at both ends.Reviewed 7 Aug. 2020
review fromkayak
9.6
Pros:Great car great staffCons:NothingReviewed 2 Aug. 2020
review fromkayak
2.0
Pros:Quick check in and check out.Cons:I returned the car a day early but I was still charged for that day.Reviewed 23 Apr. 2021
review fromkayak
4.0
Pros:The ease of pick up.Cons:I rented a car two weeks ago to see my elderly mother in the hospital. A week later I had to return for her funeral as she passed away. The price of the rental was three times higher than it was when I rented from them the week before. The car was also dirty, and was definitely not cleaned to COVID standards. I had arrived late at night, so I did not have time to see the inside of the car until the next morning. I called the Hertz 1-800 number and they told me it was a Hertz Licensee Rental location and I would have to call the local number. I called and they told me the rates had gone up in the last week (almost 60%!?). Hertz also said they did not have a bereavement policy. On the call, I told the employee about the car being dirty and he said they would check into it. I never received a call back from Hertz. When I returned the car on April 17 two employees were behind the counter. They told me the same thing about the price increase, and when I told them about the interior of the car being dirty they both said "oh I know who that was". Evidently, there had been several complaints recently regarding the cleanliness of their cars, and all the complaints had been cleaned by the same employee. I continued my check out and left to catch my flight home. I would like to thank the two employees who checked me out as they both told me their condolences. They were also helpful in making notes in the computer regarding my complaint. I do realize there was nothing they could do, as neither was the owner.Reviewed 18 Apr. 2021
review fromkayak
10.0
Pros:Very helpfulCons:Charges were extreme. Insurance offered at booking a misrepresentatiom.Reviewed 11 Jun. 2021
review fromkayak
2.0
Pros:nothingCons:everythingReviewed 7 Jul. 2021
review fromkayak
10.0
Cons:All goodReviewed 7 Jun. 2021
review fromkayak
8.4
Cons:Hertz service is was fine, but I hated the car - Jeep Grand Cherokee.Reviewed 20 May 2019
review fromkayak
7.6
Cons:Staff at the desk could have been a bit more professionalReviewed 29 Aug. 2019
review fromkayak

Where can I find Hertz car rentals in Rapid City?

4550 Terminal Road, Hertz car rentals

Address

4550 Terminal Road

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday08:00 - 23:30
Sunday08:00 - 23:30

Phone

+1 605 393 0160

Good to know

Most popular location

4550 Terminal Road

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Rapid City

  • Intermediate rental cars from Hertz in Rapid City are around 5% cheaper than other car types, on average

FAQs about renting a car from Hertz in Rapid City

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Rapid City.

  • Hertz has 1 rental location in Rapid City. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes