Book Hertz car rentals in Riverside

Reviews for Hertz in Riverside

Recent reviews

Traveler rating

Excellent

6

Good

0

Okay

1

Mediocre

2

Poor

0

Find reviews that mention:

pick up the carwrong location

car was cleancar was dirty

car availablecredit card

rented a carnever rent

friendly staffpick up and drop

location was closed

8.0

Pros:Car was promptly available. Staff friendly.Cons:There was no hanger for clothes which I thought was strange - had to lay them on the back seat eliminating any area for extras.Reviewed 17 Jun. 2020

review from

2.8

Pros:NothingCons:Impolite office staff, tied up on the phone and when free would not help immediately. There were NO cars available!Reviewed 13 Oct. 2020

review from

4.0

Hertz was terrible.Cons:I rented the car to drive from LAX to my parents house in Riverside. The drop off was at a Riverside location on Thanksgiving day. When we went to return the car the location was closed as well as another location we tried in Riverside. We had a one day rental and could not return the car. We tried to return the car on Friday to the contract drop off location but again they were closed. We drove to the other location in Riverside and were finally able to drop the car. All would have been fine accept Hertz (three representatives on the phone as well as one representative in person) felt that we should pay for the additional day we had the car despite our attempts to return the car and the contract length of the rental being one day. I will never rent from Hertz again and will make it our company policy to avoid them.Reviewed 28 Nov. 2016

review from

2.0

Wouldnt use Hertz againPros:They had a car available.Cons:The Mazda that was given to me as a car rental was dirty. Then while on my way out of town I tried to use the radio only to find out that someone had spilled something really sticky on the radio control buttons located on the center console. The buttons had been stuck and whomever did so pushed so hard to try to use them that the whole panel collapsed. The radio could not be used. Later I also discovered there was no spare tire in the vehicle. When I complained to Hertz they did nothing, not even apologized. I will not be using this location again.Reviewed 2 Dec. 2017

review from

4.0

Pros:The guy was pretty stuck up. Like he had better things to do besides helping me.Cons:My car SHOULD have been ready. But I had to wait about 35 minutes to leave the parking lotReviewed 6 Apr. 2021

review from

10.0

Manager was amazingPros:Easy access location and friendly staffCons:When we dropped off the car, the rental agent was a little rude. But she went on break and everyone else was amazing!Reviewed 19 May 2018

review from

8.8

Great vanPros:The actual van was great, ran smooth, clean when we got it and would rent it again.Cons:Picking up the car: The rental was under my dad's name but he only had debit cards to rent it. Hertz would not release the car under a debit card so I had to get off work and take an early lunch to put my credit card down. I didn't like that at all.Reviewed 28 Mar. 2017

review from

10.0

OutstandingPros:Cynthia made our day!Reviewed 24 Oct. 2018

review from

10.0

Pros:Ron was great.Reviewed 9 Apr. 2019

review from

5.2

Car reserved was not what I received.Pros:BT radio option was niceCons:I requested a mid size car and was given a compact (Yaris). I was not notified of the change at any point. It wasn't until I drove away that I confirmed in my reservation what I thought I had requested.Reviewed 1 Jan. 2017

review from

10.0

Pros:No pressureCons:N/AReviewed 6 Apr. 2018

review from

8.0

Cons:Didn’t like that l had to have a credit check and a $200 deposit put on my card since I prepaid for my rental. That information wasn’t shared with me when booking, I would have used a different method of payment.Reviewed 26 Jul. 2019

review from

More

• 6.1 /10Enterprise Car Rentals at Riverside
• 7.2 /10Avis Car Rentals at Riverside
• 6.8 /10Budget Car Rentals at Riverside

• Has the Hertz rental car policy in Riverside changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Riverside?

  Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Hertz in Riverside.

• How many car rental locations does Hertz have in Riverside?

  Hertz has 3 rental locations in Riverside. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes