Book Hertz car rentals in Rochester

Rochester, MN, United States
1 Oct — 8 Oct
Rochester, MN, United States
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rochester

Overall Rating7.6 GoodBased on 12 reviews
Cleanliness
8.3
Comfort
8.1
Overall
7.0
Pick-up/Drop-off
7.8
Value for money
6.8

Recent reviews

Traveler rating
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Find reviews that mention:
6.4
Pros:Your representative in Rochester, Minnesota, was very courteous and ended with, "Is there anything else I can do for you?" The car was clean and had a long-handled brush/scraper to remove snow and ice, which I needed and used.Cons:The Waterloo Airport was closed due to fog on the day I was supposed to pick up the rental car there, and I was diverted to Rochester, Minn., instead. So I called Waterloo to cancel the reservation, and I made a reservation in Rochester online. I was going to pay about $100 for the for the four-day rental if I had picked up and dropped off in Waterloo, but it cost me $383 instead, presumably because the pick-up and drop-off points weren't the same. I'm not happy about that. Your representative in Rochester hadn't seen my reservation yet but quickly pulled it up. He was helpful. I was eager to get underway because it was dark and blowing snow and I had to drive 80 miles instead of 45. There was no one at the counter when I dropped off the car in Waterloo, so I couldn't ask for an airline Frequent Flyer number to be added before the rental was closed. By the time I got home to Washington, D.C., the agency in the Waterloo Airport was already closed. I called today to ask that a number be added, since my rental account hadn't been processed yet. Dallas in Waterloo said it was too late. So I called the Hertz 800 number. A lady there said she could add it, but then said that the account had just been closed. So I lost 383 frequent flyer miles. I'm not happy about that.Reviewed 13 Jan. 2016
review fromkayak
6.8
Pros:Pick up and drop off was easyCons:The car did not look like it had been cleaned at all and considering the extra precautions most companies are taking right now this was very disappointingReviewed 12 Sep. 2020
review fromkayak
10.0
Fantastic servicePros:Excellent staff at Rochester, MN airport! They were kind, helpful, and even upgraded our vehicle to help with equipment needs of my wheelchair-bound husband. I will definitely use them again if I am in the area!Reviewed 30 Jul. 2017
review fromkayak
10.0
Pros:Friendly staff, low pressure on pick-up and drop-off. Fast service.Reviewed 2 Jan. 2019
review fromkayak
10.0
Rochester, MN rental greatPros:The counter staff was helpful and efficient. The pick up and drop off were very easy. Rochester was a great place to visit.Reviewed 8 Aug. 2018
review fromkayak
4.4
Cons:I will never use Rentalcars.com ever again. Be careful. Hertz should not allow them as a resellerReviewed 20 Jul. 2017
review fromkayak
6.0
Pros:The car was clean. Pick up was a bummer. Drop off was easy.Cons:I booked a full size car. They didn’t have a full size. They tried to give me an upgrade . . . Twice, but their computer system wouldn’t allow it. So, I got a downgrade. Then, they couldn’t honor the price that Kayak quoted. So I got downgraded and was charged more than I expected. I’ll never use Hertz or Kayak again.Reviewed 13 Nov. 2019
review fromkayak
7.6
Call center didn't helpPros:I did want to pay for another rental day, so, I called to the 800 customer service number, and the guy at the line told me that I should pay 75 per an extra day (or, hour), when I did paid 17 per hour, so, I decided not to get another day. Then, when o arrived to drop off, I asked at the des about it, ans they guy told me that the cost will be 18 per an extra day :/ , so, I lost the whole day running around because the first guy didn't help me out properlyCons:difference between 800 customer service and desk service, the service at site was excellent, and the car isn't a good car for long travelingReviewed 12 Jun. 2018
review fromkayak
2.8
Cons:Hertz failed to hold our reserved vehicle, forcing us to shift from full-size to compact equipment. We were flying from Florida which was in the midst of recovery from hurricane Irma. In addition, we experienced delays in Ohare, unable to notify Hertz. I worked for IBM for 33 years, rented Hertz vehicles dozens of times, and will NEVER rent from Hertz again!Reviewed 28 Sep. 2017
review fromkayak
8.0
Good experience. Car seats....weirdPros:Easy pick up. Staff made it simpleCons:Car was a little weird. Dirty, seats had a funny fiber on them that made clothes stick to the seatsReviewed 30 Nov. 2017
review fromkayak
9.6
Great car at a great price.Pros:Fuel economy, cleanliness, state of the art features, Bluetooth, etc.Cons:A little cramped. Seats could have been a little more comfortable.Reviewed 2 Apr. 2016
review fromkayak
10.0
Fast and friendlyPros:Good customer service and good car.Reviewed 23 May 2018
review fromkayak

Where can I find Hertz car rentals in Rochester?

5335 Highway 52 North, Hertz car rentals

Address

5335 Highway 52 North

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 507 289 6640

Address

7600 Helgerson Drive Sw

Hours

Monday11:00 - 19:00
Tuesday11:00 - 19:00
Wednesday11:00 - 19:00
Thursday11:00 - 19:00
Friday11:00 - 19:00
Sunday11:00 - 19:00

Phone

+1 507 288 2244

Good to know

Most popular car type

Full-size

FAQs about renting a car from Hertz in Rochester

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Rochester.

  • Hertz has 2 rental locations in Rochester. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes