Book Hertz car rentals in San Bruno

Same drop-off
Thu 23/3
Noon
Thu 30/3
Noon
Driver's age:

Hertz car rental prices in San Bruno

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in San Bruno

Overall Rating8.1 Very goodBased on 3 reviews
Cleanliness
7.3
Comfort
9.3
Overall
8.0
Pick-up/Drop-off
7.3
Value for money
8.6

Recent reviews

Traveler rating
1
0
0
0
0
0
0
10.0
Staff was friendly, helpful and accommodating.Reviewed 21 Jul. 2021
review fromkayak
7.2
Car was finePros:Car was fine. Wish it had a cd player for books on CD. Otherwise it was the right car for my tripCons:The San Bruno office feels like a fly-by-night store front operation. I waited 25 minutes to get my car and the agent at the desk kept saying 5 minutes. She was listening to a conference call training while I waited. I learned about how Hertz wants to handle car damage challenges from clients. Fascinating. No magazines or water. The walls are dirty too. When I dropped off the car nobody was in the office. I banged on the door that led to their garage. Eventually a guy came out and took my car keys. No receipt. He had me write down my email. It felt very unprofessional.Reviewed 16 May 2017
review fromkayak
8.8
Car in SFOPros:Online reservation process was easy: once we were helped the process of picking up car was simple and liked the car.Cons:Had to wait in line for quite awhile when picking up car. Only two agents available. When it was finally our turn though, the agent was very helpful and professional.Reviewed 13 Apr. 2017
review fromkayak
8.4
Pros:Transportation back to terminal was convenient and wiickCons:Finding the rental car facility-signage not very clearReviewed 6 Apr. 2017
review fromkayak
5.6
Incorrect informationCons:My husband booked my car in advance online. When I arrived at the pickup at SFO, the agent took three times as long as the agents around her. In addition, she claimed the cost was going to be $170+ when we booked for a rate of $70. I brought this to her attention, but she claimed fees and taxes brought the cost up. She also said the car had to be returned that day by 6:00. We later discovered we could not return the car that day and that we would only be charged $90. Totally unnecessary worry thanks to an impatient and incorrect agent.Reviewed 27 Mar. 2017
review fromkayak
6.0
the car was fine, the rental experience was less tPros:the car was clean and the price was decentCons:the customer service, particularly at check in, was sadly lacking. I was in line for an agent when an employee told several of us to step out of line to use the kiosks. Since I had a reservation, I assumed this would be an automated process, so it made sense. But no, it was just a video conference line to other agents, who did not answer. So, we stood at the kiosks for 20 minutes, waiting while the people who had stayed in line got served. Not one of us at the kiosk even got a response. Finally, we went back into line- the back of the line- which by now was considerably longer. An agent spent a further 20 minutes fooling with the kiosks, instead of getting behind a desk to help the now stacked up customers. when we got to the desk- it took an inordinate amount of time, especially given that I had a reservation. I wanted to add a driver. The agent told us that the second driver would have to sign up at the exit gate (not true) - no one said anything about tolls, so when we crossed the bay bridge we were left wondering if we should pay cash, or the rental car would be charged.... directions to the car in the garage were abysmal- which I know sounds petty, but when your 71/2 months pregnant and schlepping luggage just makes a poor impression worse. returning it was easy enough, we'll see what happens with tolls. It was nothing catastrophic, but overall, it just left a bad enough taste that i'll try another agency for my next trip.Reviewed 20 Mar. 2017
review fromkayak
10.0
Great drop-off experiencePros:Night and day customer service. Great drop-off experience.Reviewed 20 Mar. 2017
review fromkayak
8.0
Hertz rental San FrancisoPros:Easy pick up and drop off. WeCons:The car smelled like marijuana and the low tire pressure light was on for the entire rental. Tire pressure was okReviewed 17 Mar. 2017
review fromkayak
2.0
Pros:The car.Cons:The staff of SFO hertz led by the leader of the worst, the supervisor (name tag not worn) Shirley. I can imagine why she wouldn't wear a name tag because it makes it easier to identify her. She was dismissive, rude, condescending and unhelpful. Which is why her staff was busier taking to themselves than helping people. And when they do help people, they're a lot like Shirley. Bad. Very bad.Reviewed 16 Mar. 2017
review fromkayak
2.0
Stranded at 1 a.m.Pros:I didn't appreciate the Hertz company policy that allows you to reserve a car with a debit card only to be denied that car when you arrive with that card, a pre-paid credit card, and plenty of cash. The Hertz company should not allow you to reserve a vehicle with a formore of payment they won't accept. I am very displeased and will ensure that none of my family or friends will ever use this rental company. I will do everything in my power to vilify them to the fullest extent.Cons:Customer service was laughable, how can you have an office full of people at 1 in the morning when your only job is to look up a name, accept payment and tell them "the keys are in it, just go pick one." Ridiculous.Reviewed 11 Mar. 2017
review fromkayak
5.6
too long on waiting times for pickupCons:Waiting in line at SFO for 5 minutes until on of the Hertz employees finally told us we were on the wrong floor. Waiting in lines 35 minutes to exit the garage [SFO].Reviewed 9 Mar. 2017
review fromkayak
8.0
Pros:Overall nice vehicleCons:The facility to drop off at Mather Field office is only open 12:30 to 4:30 Your website fails to mention there is someone to take the key(s) and drop off the vehicle. I waited till 11:30. I could have dropped off several hours earlier. Still convenient and I'll know better later, but the frustration level can be high. NOTE I called and got someone from India and repeated the same as I read off your website. Knew I was going nowhere fast.Reviewed 4 Mar. 2017
review fromkayak

Other suppliers in San Bruno scored

Where can I find Hertz car rentals in San Bruno?

958 El Camino Real, Hertz car rentals

Address

958 El Camino Real

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 650 876 1866

Good to know

Most popular location

958 El Camino Real

Most popular car type

Intermediate

FAQs about renting a car from Hertz in San Bruno