Book Hertz car rentals in San Ramon

Reviews for Hertz in San Ramon

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

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friendly staffcar was clean

great experiencepick up the car

car availablerented a car

6.0

The lady working the counter was fine. She was all alone and working hard. However the car was not clean and not filled with gas at pick up.Reviewed 6 Jan. 2023

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2.0

The local team was nice, however they were wildly unprepared to accomodate the needs and nuances of two international drivers. They couldn’t answer basic questions about insurance requirements and we had to wait nearly an hour for our car to be cleaned and ready.Reviewed 1 Jul. 2022

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10.0

The people at Hertz pleasanton were greatReviewed 7 Jun. 2022

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10.0

big vanReviewed 25 May 2022

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2.0

Cons:Transparency! The car I was promised was not what I got including the option. The car smelled of smoke and clearly the previous renter had animals. The car had dints and the appearance was very subpar. I was embarrassed to even drive it. It set in my garage the whole weekend. I even returned it on Sunday. I felt I was treated like a second class citizen and I all I got was sorry but it is what it is. The only satisfaction I got from this rental was returning it early!! I would never recommend Hertz to my friends and I would never rent from Hertz every again!!Reviewed 9 Mar. 2021

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4.4

Cons:Had to wait an hour to pick it up. It wasn't ready. Then, when they finally brought it out, it was filthy on the outside. The tire pressures were all wrong and there were many dents and dings on the exterior, including a stone chip on the windshield.Reviewed 28 Oct. 2020

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2.0

Pros:Staff was friendly to get an upgrade. All downhill from there!Cons:Upgraded car smelled like smoke. Chip in window. Windows were dirty and literally could not see out of rear view mirror. Had to clean manually. Gas was 3/4 filled!! Worst rental experience ever!!!Reviewed 1 Sep. 2020

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2.0

Cons:Not tell me that they do not have a car when I made a reservation for the second timeReviewed 20 Sep. 2019

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10.0

Pros:Staff was friendly transaction easy.Reviewed 29 Apr. 2019

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2.0

Pros:Nothing, worst car rental experience of my life.Cons:No cars available even though I paid in advance.Reviewed 4 Apr. 2019

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2.0

They failed to provide a vehiclePros:Zero thingsCons:All the things. The fact that I didn't get a car after a confirmed reservation. The sorry attitude of the attendant.Reviewed 24 Oct. 2018

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2.0

Pros:NothingCons:I got a bad car and got overcharged since they did not have the category I reserved which showed up as available online. Also their representative Jeff was extremely rude and was on Facebook on his cellphone and made me wait.Reviewed 2 Sep. 2018

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• Has the Hertz rental car policy in San Ramon changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in San Ramon?

  Economy (Toyota Yaris or similar) is the most frequently booked rental car type from Hertz in San Ramon.

• How many car rental locations does Hertz have in San Ramon?

  Hertz has 1 rental location in San Ramon. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes