Find reviews that mention:
2.0
What I didn’t like was the fact that the place I rented from LOOKED like it was at the airport, but it wasn’t. Never traveled to that airport before and the place I actually rented from was in the town of Sanford and closed by the time I landed at 5:15pm. Had to pay 3 times more for the week which I find outrageously high… regardless. I may not rent again from Hertz.Reviewed 15 May 2023
review from![kayak]()
2.0
They charged me to use the radio !! I prepaid, and then they just added it to my bill without my approval. You cannot get anyone to answer the phone. Customer service is terrible. I will be contesting this charge with my cc company. I will not rent from Hertz ever again.Reviewed 2 May 2023
review from![kayak]()
4.0
When i searched for cars, I searched for pick-up specifically at the MCO airport. When we arrived, we were told they were sold out and that our reservation was for A DIFFERENT AIRPORT so we spent $150 and time we didn't have taking a taxi to the other airport.Reviewed 13 Apr. 2023
review from![kayak]()
2.0
Trip got cancelled. Still got charged for car. Crummy deal.Reviewed 13 Apr. 2023
review from![kayak]()
2.0
It’s a fraud! They don’t do anything right. After we did the reclamation to get own money back they tell a lot of excuses and they didn’t. So we have to Call own bank to get the money back. Please don’t rent a car with this company.Reviewed 3 Jan. 2023
review from![kayak]()
8.0
Our experience was very positive. Renting a car after Hurricane Ian was problematic but Hertz was as helpful as possible.Reviewed 23 Oct. 2022
review from![kayak]()
8.0
I picked up the car at MCO, Orlando International Airport. My friend dropped me off at Arrivals and I followed the signs that said "Rental Car Pick Up" and it took me down one level and across the street, but I ended up needing to go down another level back across the street to where I was literally just at. I was carrying all of my stuff and was very annoyed that I had to go back and forth. The signs should be more clear as to where to go to get your rental car.Reviewed 26 Sep. 2022
review from![kayak]()
10.0
Great friendly service at the counter, reminded me I had a gold membership I forgot about.Reviewed 14 Aug. 2022
review from![kayak]()
10.0
We had a Toyota Highlander The car for 6 was quite small to accommodate all of us with room for luggage. Otherwise everything was very goodReviewed 31 Jul. 2022
review from![cheapflights]()
2.0
Poor customer service. They keep charging me and I already returned the rentalReviewed 25 Jul. 2022
review from![kayak]()
10.0
I wish I could remember who the lady was at the desk the night we arrived. Even though it was very late she was very friendly and professional.Reviewed 19 Jul. 2022
review from![kayak]()
8.0
Pick up was long and not well organized. 2 agents, lots of customers. Waited over 45 minutes in line ! Drop off was great !Reviewed 29 May 2022
review from![kayak]()