10.0
Cons:The experience was beyond my expectations. Friendliness cheerful person to serve and helpful helpful in every way.Reviewed 17 Dec. 2019
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10.0
Cons:I felt some pressure to purchase numerous add-ons.Reviewed 25 Nov. 2019
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9.6
Pros:Friendly staff gave us a free upgradeCons:Lower pricesReviewed 12 Jul. 2019
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4.8
Pros:Staff was friendlyCons:The purchased insurance ended up being from 3rd part and not recognized by Thrifty. It was very deceitful in how it was presented on-line. Never again.Reviewed 22 Jun. 2019
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5.6
Pros:Pickup, dropoff, and staff were all good. Van needed some alignment or frontend maintenance and was much higher mileage and the associated wear and tear than other rental cars we've hadReviewed 5 Feb. 2019
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6.0
Pros:Car was great.Cons:Agent uncharged us at her recommendation for the sun pass because she stated we would spend at least $10.00 in tolls just to get to the hotel. We spent $1.00. I feel this is seriously unethical and taking advantage of someone not knowing the area.Reviewed 8 Jul. 2018
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10.0
The best vehicle for us!Pros:We had 4 adults and 2 toddlers in car seats! The van we rented was absolutely the best!! Made our vacation at Disney all the more better!! Thank you!!Reviewed 25 Mar. 2018
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10.0
Super easyPros:Just parked in the designated area and left the keys in it.Cons:I thought I'd have to turn in the key to someone.Reviewed 14 Mar. 2018
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10.0
Pros:Check-in was a breeze. Personnel was extremely helpful and efficient! I would definitely use Thrifty again!Reviewed 4 Mar. 2018
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8.4
Quick drop offPros:I do not remember the associate's name, but she was very helpful. We got checked out pretty quick.Cons:There should be more signs telling us what to do when dropping off the car.Reviewed 27 Dec. 2017
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4.8
Kia Optima not a good rentalPros:Nothing. Gas mileageCons:Windshield wiper on passenger side did not work. Car was very small for a standard size car. Height of car was very low and made it difficult to get into the car.Reviewed 27 Dec. 2017
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4.8
Money SuckingPros:It was super easy to find for pick up and drop off. The car was cleanCons:I was quoted a number and told to pay the insurance online because it would be more expensive at the shop,so I did. What wasn't told is that doesn't cover everything like if you hit another vehicle. So I booked the car on the basis that the car was $218 and $90 for insurance. To show up saying that I needed liability for the car and also another amount since there are tolls. I ended up paying 441$ on top of the 90$ insurance I already had paid. I couldn't say no I was in a bind at the point of already paying insurance and needed to get to a wedding hours away. You surely lost my business for next time as well as any recommendations.Reviewed 11 Dec. 2017
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