Book Hertz car rentals in Santa Barbara

Reviews for Hertz in Santa Barbara

Recent reviews

Traveler rating

Excellent

10

Good

2

Okay

3

Mediocre

8

Poor

0

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car was cleanpick up and drop

car availablewrong location

pick up the cargreat experience

rented a carnever rent

location was closedcar was dirty

friendly staffcredit card

8.0

Pros:Car had been smoked in. It reeked.Reviewed 11 Aug. 2020

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6.0

Pros:Staff was very friendly. At drop off there was no sign to say where to leave the key after hours.Cons:I think there was something wrong with the tires and/or alignment. In heavy rain the car hydroplaned horribly so that I was very frightened that I would be tossed off the road.Reviewed 1 Jan. 2021

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2.0

Cons:The facility was closed when I got there.Reviewed 17 Jun. 2020

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9.6

Pros:Friendly staff, accommodating.Cons:I chose the wrong pick up location by accident.Reviewed 18 Jul. 2020

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2.0

Pros:Unable to pick up car. I wasn’t chargedCons:The location was closed, although I was able to book the car and Google listed them as openReviewed 6 Dec. 2020

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10.0

Pros:Very friendly on both ends!Reviewed 5 Mar. 2021

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10.0

Pros:Easy pickupReviewed 14 Apr. 2021

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5.6

I'll never rent a Hertz car again.Pros:Simple pick up and drop off.Cons:I had spent the night before searching for a Corolla and finally reserved one after the price kept going up and up. When I got to the counter they said they didn't have any. I had to downgrade to a Yaris, which only saved me $7 for the whole week. The car was fine to drive, but it was in poor condition. Stains on the seats, wheels all scratched up, and shocking to see that a part of the exterior was literally held together with packaging tape. I was given the valet keys so I did not have the ability to lock/unlock remotely. For $350 for a week, that was way overpriced. The guy never explained to me anything about filling the car up or any option to not. I had to look up the terms in the small print. I will never rent from Hertz again.Reviewed 1 Oct. 2017

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4.0

Cons:The car had not been cleaned. The customer service was lacking.Reviewed 12 May 2021

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10.0

Pros:I received a friendly reminder that the store would be closing soon, and they wanted to make sure I had picked up the car I needed. I was already in a rental car, but I really appreciated that a service member cared enough to call to make sure all her reservations were accounted for! She also helped me to determine the best location to drop off my rental on the other end of my travels.Cons:The office is a bit dingy, and the agent needed to stop our transaction several times to answer the phone. Otherwise, everyone was friendly and courteous.Reviewed 16 Jun. 2021

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5.2

Get what you pay forPros:Price was greatCons:Car was filthy. I always try to give benefit of the doubt but it was raining like mad and the windows were beyond gross. The drop of was interesting to say the least. The kids working didn't want to go out into the rain.Reviewed 20 Feb. 2017

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4.8

Pros:Drop off was fine.Cons:We waited for over 2 hours for a car and it was a chevy not a jeepReviewed 29 Mar. 2019

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• Has the Hertz rental car policy in Santa Barbara changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Santa Barbara?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Santa Barbara.

• How many car rental locations does Hertz have in Santa Barbara?

  Hertz has 3 rental locations in Santa Barbara. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes