Book Hertz car rentals in Sterling Heights

Reviews for Hertz in Sterling Heights

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

Staff members were really great and very helpful. The rental office, however, was filthy and so was the vehicle. Waited for 20 min at pickup for the car to be cleaned, but still had to Lysol wipe sticky grime off of every surface before driving it. Still, a solid vehicle that did what we needed it to do for a weekend road trip.Reviewed 31 May 2022

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10.0

Excellent customer service and car choice was very nice!Reviewed 16 Oct. 2021

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1.9

The Rental Car Agency was not open at my scheduled time. You kayak cannot sync with them whether they are available or not. Such a waste of my time. Never make a car reservation from Kayak again. No proper information at all. First try to get updates if the location is open on the selected timings.Reviewed 25 Jul. 2021

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10.0

Cons:Nothing at all, customer Service was excellent and recommend them. I will be using them All the time when we're traveling again. Hertz and Customer Service make things happen. Thank you again Hertz Car Rental and Thank you too Hertz Representative.Reviewed 24 May 2021

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6.0

Good but promises were not keptPros:Very clean car good valueCons:Promised Sirrus/XM radio but did not get it. Hertz did not explain how things worked, lights, radio, media center, or wiper blades.Reviewed 10 Apr. 2018

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3.6

Cons:Prepaid in full but wasn’t loaned the vehicle because I didn’t bring the credit card.Reviewed 8 Apr. 2018

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2.0

Did not have the car I reserved. Had to go elsewhere.Pros:I can't think of anything good to say about the experience. Even getting a refund was a small hassle. The whole experience was like a bad version of a Seinfeld episode.Cons:I paid a premium for an upgraded SUV and they tried to give me something that was 50% smaller. The cars exterior and interior was filthy. It looked like the previous renter had been transporting their shedding pets as the seats were already stowed when the sales rep tried to talk me into taking it. Actually, he was quite apathetic about the whole situation and gave me a toll free number to call and cancel myself since I booked through Kayak.Reviewed 1 Jul. 2017

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10.0

Pros:Location and serviceReviewed 2 Jun. 2017

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2.0

Location didn't existCons:I reserved a car, and when I showed up to the location on my reservation, it was a building that was still under construction. It took me an hour to get to an open Hertz, where they were able to pull up my reservation and honor it.Reviewed 25 Mar. 2017

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• 7.0 /10Budget Car Rentals at Sterling Heights

• Has the Hertz rental car policy in Sterling Heights changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Sterling Heights?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Sterling Heights.

• How many car rental locations does Hertz have in Sterling Heights?

  Hertz has 2 rental locations in Sterling Heights. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes