Book Hertz car rentals at Tyler Pounds Field Airport

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4

Very good

0

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3

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2.0

Hertz was by far the worst experience with a car rental I have ever had. Poor service, poor communication; was called day of to be told that there were no vehicles left at pre determined location, when I had a pre paid reservation. You can't get Hertz on the phone when you call. Vehicle was banged up bad upon pick up. I will never use Hertz again. Probably will be filing a complaint with BBB regarding other details. To tired and exausted from trip to tell the whole story here.Reviewed 27 Apr. 2023

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10.0

Helpful, friendly staff. Great car! Going through procedures when I couldn't pick up the first night because of flight delay.Reviewed 11 Oct. 2022

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2.0

Counter was closed when I arrived. NO CAR. No help from Hertz 800 number. Basically, the message was too bad.Reviewed 20 Jun. 2022

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10.0

Fast to get a vehicle and easy to schedule. Staff was great and fast. Car was nice and comfortable to ride in for many hours.Reviewed 3 Aug. 2021

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10.0

Will at the airport in Tyler answered everything single question I had with patience and a smile! 5 stars for Will!Reviewed 31 Jul. 2021

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10.0

Pros:The young lady was helpful, and it was an easy pick up and drop off.Reviewed 9 Mar. 2021

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2.0

Cons:I went to pick up the car, they had hours up to 3 pm posted at the counter for the Saturday 11/28/2020. I was there just a few minutes before 3 pm. Nobody at the counter. Could here music playing in the adjacent employees room, and a personal bag was sitting in the counter chair. Knocked on the employee door twice and waited until 3:15. Couldn’t get assistance or a car. Looked up hertz rental and one was open till 4 pm near the airport in Tyler. Drove to this one before 4 pm, but it was closed also. Therefore wasn’t able to obtain a rental car to get me to Dallas love airport by 4:00am Sunday morning,. so required family member to drive 200 extra miles Sunday morning to go out of there way to drop me off at the airport . It would be better to have your places open to the times they post they are.Reviewed 30 Nov. 2020

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3.6

Pros:I would like my reservation honored. I needed a car. I had a reservation. Everyone there waiting had a reservation. We were all left stranded. We did not even get a cancellation. The hertz crew was home for the day. They left five hours early.Cons:Be open. Honor your reservations. Keep open during your business hours. If you want to make it right you can pay the $25 cab ride into town, the $90 I was forced to pay at the hotel and maybe the cost of car rental from Enterprise.Reviewed 5 Jun. 2019

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10.0

Pros:It was clean and ready to go when I got there.Cons:It was confusing on the e-mail from Kayak - it said I had to take a shuttle, but the Hertz counter was in the airport & that is where I picked up the car.Reviewed 30 Oct. 2017

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10.0

Pros:Excellent service!!Reviewed 30 May 2017

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10.0

Pros:Friendly and competent (and quick!) counter staff. It's a small airport and easy to get around in, and the car rentals are a short stroll outside the door. Counter staff warned me about getting on Toll roads, because in TX, the customer gets billed for the automatic toll collection system (through car's license, I think). I appreciated that.Reviewed 14 Feb. 2017

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2.0

Cons:That We did not need the car by morning time and when I cancelled with Hertz, they could not help me with a refund. Very risky business if you prepay for your car,(something I realized I did afterwards) I will never use this sight again. It has been 4 days and I still have no refund .Reviewed 10 Feb. 2017

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• What is the most popular rental car from Hertz at Tyler Pounds Field Airport?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz at Tyler Pounds Field Airport.

• Where can I find Hertz car rentals at Tyler Pounds Field Airport?

  700 Skyway Blvd is the closest Hertz rental location to Tyler Pounds Field Airport. The telephone number for this location is +1 903 533 8700.

• Does Hertz offer shuttle or airport pick-up services from Tyler Pounds Field Airport (TYR)?

  Yes