2.0
I made a reservation for a pick up truck. Upon arrival no truck was available nor did they try to find me one at another location. I was told that I should have called to ensure that the vehicle which I reserved was actually there.Reviewed 18 Dec. 2022
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8.0
The guy behind the desk was very good at managing the customers. Especially the difficult ones who were ahead of me in line. When I booked the car on the Kayak app it gave me an option to purchase insurance. But it did not show up on my reservation at the Hertz office when picking up the car. It would be easier if the 3rd party insurance policy would be attached to the reservation somehow so that Hertz knows about it.Reviewed 14 Nov. 2022
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10.0
the service was fine and could not have been betterReviewed 18 Aug. 2022
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8.0
Cons:Prices could be cheaperReviewed 10 Jun. 2021
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2.0
Pros:Nothing at all.Cons:Customer service, not misleading in advertisements, cleaning carsReviewed 26 May 2021
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10.0
Pros:Pick up went easy Staff professional and friendly Car size selected was available when arrived Extended length of rent w same rateCons:Honestly- I rent cars a lot and have no issues with this rental. They were great. Price was very goodReviewed 24 Jun. 2019
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10.0
Pros:Staff was very helpful, engaging, and friendly.Cons:All good!Reviewed 22 May 2019
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9.6
Pros:Staff was very friendly and helpful. The pick up and drop off was very quick and easyCons:NothingReviewed 17 May 2019
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4.8
Cons:The car wasn't ready for pickup on time. RX drugs from a previous rental had been left in the glove compartment. The car had a strange odor, like someone had smoked in it and they tried to cover up the smell.Reviewed 25 Feb. 2018
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6.0
Pros:Value of rentalCons:No one there at pickup, waited 45minutesReviewed 13 Jun. 2017
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5.2
When you don't have a choicePros:I liked that I was able to get a car and get to work. Was relatively painless to get vehicle.Cons:The young man who checked me in first thing in the morning was late (it was around 8:07 when he came in. May not seem like a big deal but it was raining hard and i have to get through the city to get to my job). He also was wearing shoes that were literally falling apart and a jacket that was busted. Dress code? I wasn't told anything about how I had to drop the car off except with a full tank of gas and no pets. Nothing about filling out a form when dropping off the keys after hours. Boy, was I ever surprised. I heard him calling someone on the phone and complaining about his coworkers when he did get in and start the day.Reviewed 14 Apr. 2017
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10.0
Thanks for the helpPros:Easy pick up and drop off. Nice Car.Cons:Nothing I didn't like.Reviewed 30 Jan. 2017
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